2024
tooltip

Awarded as a top choice of Agoda travelers in 2024.

The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Central Business District, Kota Kinabalu, Malaysia, 88100

Highlights

Full-sized bathtubs

The bathtub was a real lifesaver after the hike!
Excellent room comfort & quality

The interiors are recently revamped and was a great stay
Location

The location and facilities were exceptional,
Great food & dining

The lobby coffee was excellent as well.
Rated highly by Business travelers

Good for business trip.

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

About us

Discover LUMA Hotel, a chic boutique hotel in Kota Kinabalu. Enjoy unique interior design inspired by Sabah's rainforest and culture. Explore top-notch amenities, facilities, and cuisine. Book your unforgettable stay in the city center. LUMA Hotel, in Kota Kinabalu's central business district, is ideal for both business and leisure travelers. Enjoy relaxation at the spa and bar, comfortable rooms with AC and in-room safes, complimentary Wi-Fi, and city/courtyard views. Explore the nearby vibrant Night Market for unique shopping and local street food. Plan your exceptional stay at LUMA Hotel in Kota Kinabalu. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Cleanliness 9.6
Service 9.3
Location 9.2
Value for money 9.1

Based on 8,208 verified reviews

Cleanliness

9.6

Service

9.3

Location

9.2

Value for money

9.1

Facilities

8.8

tooltip

Nearest transportation options

South Bus Terminal is within 0.63 km

Sembulan Sekretariat Train Station Sembulan Sabah Station is within 1.02 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Sabah State Museum
1.0 km
Night Market
1.6 km
Gaya Street Sunday Market
2.1 km
Kota Kinabalu City Mosque
2.4 km
Signal Hill Observatory Platform
2.5 km
Closest landmarks
Riverson The Walk
190 m
Gleneagles Kota Kinabalu
190 m
Habour City car park
230 m
Imago Shopping Mall
400 m
Parking Tabung Haji
510 m

Good to know

Value for money9.1
Location rating9.2
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.2 km

Rooms available at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels

Eden Deluxe Bedroom
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Emerald Original Double Bedroom
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Fern Cosy Bedroom Hollywood
...
  • Room size: 23 m²/248 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Grass Standard Hollywood
...
  • Room size: 27 m²/291 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Palm Marvellous Bedroom
...
  • Room size: 34 m²/366 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Fern Cosy Bedroom King
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Grass Standard Double Bedroom
...
  • Room size: 27 m²/291 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Green Luxury Bedroom
...
  • Room size: 45 m²/484 ft²
  • No Windows view
  • 2 double beds
Enter dates to see prices
Palm Marvellous Hollywood Bedroom
...
  • Room size: 32 m²/344 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Emerald Original Hollywood
...
  • Room size: 37 m²/398 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, sterilizing equipment, body thermometer, and staff trained in safety protocol for added safety precautions and hygiene protocols.

While residing at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels, kick start your holiday by checking out the closest attractions that are within close proximity to the property which include Riverson The Walk, Imago Shopping Mall, and The Golf Academy Borneo.

While lounging at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels, delight in your evening or night out at Kalamatas Resto Ba' or Q Bar to get the most out of your nightlife.

The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels's most popular month where verified tourists have stayed the most is in December.

The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels can speak in 3 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Verified couple travelers that have stayed at this property have given The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels an average rating of 9.2. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified local travelers that have stayed at this property have given The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels an average rating of 9.2. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.

The closest train, metro, or bus station is South Bus Terminal, 632.55 m away from The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels.

The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels is situated within Central Business District, which makes it effortlessly close to natural sights including Kota Kinabalu Wetland Centre, Mamutik Island, and Manukan Island.

More about The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels

More about The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels

Experience Modern Elegance at The LUMA Hotel, Kota Kinabalu

Nestled in the vibrant heart of Kota Kinabalu, The LUMA Hotel, a proud member of Design Hotels, offers a sleek and contemporary retreat that seamlessly blends style with comfort. Built in 2022, this modern sanctuary features 115 thoughtfully designed rooms, providing guests with a luxurious yet welcoming atmosphere perfect for both leisure and business travelers. The hotel’s strategic location makes it an ideal base for exploring the stunning sights and rich culture of Malaysia’s East Coast. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, ensuring a relaxed and hassle-free stay. The LUMA Hotel is family-friendly, welcoming children aged 3 to 11 to stay free of charge, making it an excellent choice for families seeking comfort and sophistication. Whether you're here to discover the natural beauty of Kota Kinabalu or to indulge in the hotel’s stylish amenities, The LUMA Hotel promises an unforgettable experience in this vibrant Malaysian city.

Unwind and Indulge at The LUMA Hotel, a Member of Design Hotels

At The LUMA Hotel, a Member of Design Hotels, guests can enjoy a variety of entertainment facilities that are sure to enhance their stay. Whether you're looking to unwind with a refreshing drink or indulge in some much-needed pampering, this hotel has you covered. The LUMA Hotel boasts a stylish bar where guests can relax and socialize with fellow travelers. The bar offers an extensive selection of beverages, including signature cocktails, fine wines, and craft beers. Whether you're in the mood for a classic cocktail or a unique concoction, the talented bartenders at The LUMA Hotel will cater to your every taste. For those seeking relaxation and rejuvenation, the hotel's spa is the perfect place to unwind. Indulge in a range of treatments, from soothing massages to invigorating facials, all performed by skilled therapists in a tranquil setting. The spa at The LUMA Hotel is designed to provide the ultimate escape from the stresses of everyday life, leaving you feeling refreshed and revitalized. Whether you're looking for a lively evening at the bar or a serene spa experience, The LUMA Hotel, a Member of Design Hotels, offers entertainment facilities that cater to all your needs. Immerse yourself in the vibrant atmosphere and indulge in the ultimate relaxation at this exceptional hotel in Kota Kinabalu, Malaysia.

Convenience at Your Fingertips: The LUMA Hotel, a Member of Design Hotels

Welcome to The LUMA Hotel, a Member of Design Hotels, where convenience is a top priority. From the moment you step foot into this stylish Kota Kinabalu hotel, you'll be greeted with a range of convenience facilities that will enhance your stay. At The LUMA Hotel, you can leave your worries behind when it comes to laundry. The hotel offers a reliable laundry service, ensuring that your clothes are fresh and clean throughout your stay. For added peace of mind, safety deposit boxes are available, allowing you to securely store your valuables. The dedicated concierge team at The LUMA Hotel is always ready to assist you with any requests or recommendations. Whether you need assistance with booking tours or finding the best local attractions, the friendly staff is there to make your stay as convenient as possible. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer a designated smoking area, The LUMA Hotel provides a space where you can enjoy your smoke without inconveniencing others. Additionally, Free Wi-Fi is available in all rooms, making it easy for you to stay connected and browse the web from the comfort of your own space. The LUMA Hotel also offers express check-in/check-out services, allowing you to save time and get settled into your room quickly. Need to store your luggage? No problem. The hotel provides luggage storage facilities, ensuring that your belongings are safe and secure. If you find yourself in need of any last-minute essentials or snacks, The LUMA Hotel's convenience store has you covered. Open 24/7, it offers a wide range of items to cater to your needs. Finally, daily housekeeping ensures that your room is always clean and tidy, allowing you to relax and enjoy your stay to the fullest. With its array of convenience facilities, The LUMA Hotel, a Member of Design Hotels, is the perfect choice for travelers seeking a hassle-free and comfortable stay in Kota Kinabalu, Malaysia.

Convenient Transport Facilities at The LUMA Hotel, a Member of Design Hotels

At The LUMA Hotel, a Member of Design Hotels, guests can enjoy convenient transport facilities that cater to their every need. The hotel offers an onsite car park, providing a hassle-free parking solution for guests who choose to drive. Whether you're arriving in your own vehicle or renting one during your stay, the car park at The LUMA Hotel ensures that you have a secure place to park, allowing you to explore Kota Kinabalu with ease. Please note that car park charges are applied, ensuring the safety and maintenance of the parking area for all guests. Additionally, The LUMA Hotel also provides easy access to public transportation options, making it convenient for guests to explore the city without the need for a car. Located in a prime area of Kota Kinabalu, the hotel is well-connected to various transportation hubs, including bus stops and taxi stands. Whether you're planning to visit the vibrant markets, stunning beaches, or iconic landmarks, you can easily hop on a bus or catch a taxi near the hotel to reach your desired destination. The LUMA Hotel's strategic location ensures that guests have multiple transport options at their disposal, making their stay both comfortable and convenient.

Indulge in Culinary Delights at The LUMA Hotel, a Member of Design Hotels

At The LUMA Hotel, a Member of Design Hotels, guests can embark on a gastronomic journey with a range of dining facilities to satisfy every palate. Start your day off right at the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee and a selection of delectable pastries. For a more substantial meal, head to the hotel's restaurant, which offers a diverse menu featuring both local and international cuisines. With its stylish ambiance and attentive service, the restaurant is the perfect setting for a memorable dining experience. In addition to the dining options, The LUMA Hotel also provides daily housekeeping to ensure that your room is always clean and comfortable. To kickstart your day, indulge in a sumptuous breakfast buffet, where you can savor a variety of dishes to suit your preferences. From local delicacies to continental classics, there is something to please every taste bud. Whether you are a coffee aficionado or a food enthusiast, The LUMA Hotel's dining facilities are sure to leave you satisfied and wanting more.

Luxurious and Spacious Rooms at The LUMA Hotel, a Member of Design Hotels

Experience ultimate comfort and sophistication at The LUMA Hotel, a Member of Design Hotels in Kota Kinabalu, Malaysia. With a range of beautifully designed rooms to choose from, this hotel caters to every traveler's needs and preferences. Indulge in the spaciousness of the Eden Deluxe Bedroom, offering 40 square meters of elegantly furnished space with 2 Double Beds. For a cozy retreat, the Fern Cosy Bedroom Hollywood provides 22 square meters of comfort with 2 Single Beds. Families will appreciate the Family Extraordinary Suite, a generous 50 square meters of space with 2 Double Beds, perfect for a memorable stay. Booking these exquisite rooms on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the available room options, compare prices, and secure your reservation in just a few clicks. Enjoy the convenience of finding the perfect room at the best rate, ensuring a memorable stay at The LUMA Hotel, a Member of Design Hotels.

Explore the Vibrant Central Business District of Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, The LUMA Hotel offers an ideal location for both business and leisure travelers. Situated in the vibrant Central Business District, this stylish hotel provides easy access to the city's bustling commercial and entertainment hubs. Step outside the hotel, and you'll find yourself surrounded by a myriad of shopping malls, trendy boutiques, and local markets. Immerse yourself in the vibrant atmosphere as you explore the bustling streets, filled with a mix of modern architecture and traditional charm. Discover a variety of dining options, from local street food stalls to upscale restaurants offering a fusion of flavors. For those seeking a taste of the city's cultural heritage, the Central Business District is also home to several historical landmarks and museums. Visit the Sabah State Museum and Heritage Village to learn about the rich history and diverse cultures of Malaysia. Take a stroll along the waterfront promenade, where you can enjoy breathtaking views of the South China Sea and witness stunning sunsets. Whether you're in Kota Kinabalu for business or leisure, The LUMA Hotel's prime location in the Central Business District ensures that you're never far from the city's vibrant energy and endless attractions.

Getting to The LUMA Hotel, a Member of Design Hotels in Kota Kinabalu

Located in the vibrant Central Business District of Kota Kinabalu, Malaysia, The LUMA Hotel, a Member of Design Hotels offers a stylish and comfortable stay for travelers. Getting to the hotel from the nearest airport is a breeze, ensuring a convenient start to your stay. If you are arriving at Kota Kinabalu International Airport (BKI), the most efficient way to reach The LUMA Hotel is by taxi or ride-hailing services. The airport is approximately 8 kilometers away from the hotel, and the journey takes around 15 minutes, depending on traffic. Taxis are readily available at the airport and offer a convenient and hassle-free option. Alternatively, you can book a ride through popular ride-hailing apps like Grab. For those arriving at Terminal 2 of Kota Kinabalu International Airport, the distance to the hotel is slightly longer, approximately 13 kilometers. Similarly, taxis and ride-hailing services are readily available at the terminal, ensuring a smooth transfer to The LUMA Hotel. Once you arrive at the hotel, you will be greeted by its modern and sophisticated design, complemented by exceptional service. The LUMA Hotel offers a range of amenities, including stylish rooms, a rooftop bar with panoramic city views, a fitness center, and an on-site restaurant serving delicious local and international cuisine. Whether you are visiting Kota Kinabalu for business or leisure, The LUMA Hotel is the perfect choice for a memorable stay.

Discover the Vibrant Surroundings of The LUMA Hotel, a Member of Design Hotels

Nestled in the heart of Kota Kinabalu, The LUMA Hotel offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, you'll find Poring Hot Springs, a natural wonder known for its therapeutic hot springs and rejuvenating mineral baths. Immerse yourself in the soothing waters and let your worries melt away. For those seeking cultural enrichment, the iconic Kota Kinabalu City Mosque is a must-visit. With its stunning architecture and serene ambiance, this mosque is a symbol of religious harmony and a testament to the city's multicultural heritage. Take a moment to admire the intricate details and peaceful atmosphere. If you're in the mood for a beach getaway, head to Mamutik Island, a picturesque tropical paradise. With its crystal-clear waters and white sandy beaches, it's the perfect spot for snorkeling, swimming, or simply basking in the sun. Explore the vibrant marine life and colorful coral reefs, creating unforgettable memories. For history enthusiasts, the Sabah State Museum is a treasure trove of artifacts and exhibits showcasing the rich heritage of Borneo. Dive into the region's fascinating past and gain insights into its diverse cultures and traditions. For breathtaking panoramic views of the city, make your way to the Signal Hill Observatory Platform. Marvel at the stunning vistas of Kota Kinabalu and its surrounding islands, as the sun sets and paints the sky in vibrant hues. Indulge in some retail therapy at the Filipino Market Kota Kinabalu, Sabah. Browse through a wide range of local handicrafts, souvenirs, and fresh produce. Immerse yourself in the bustling atmosphere and savor the flavors of Kota Kinabalu. Take a leisurely stroll to Jesselton Point, a vibrant waterfront area offering a variety of dining options and exciting water activities. Hop on a boat and explore the nearby islands or simply enjoy a delicious meal while taking in the scenic views. For a glimpse into the city's colonial past, visit the Atkinson Clock Tower. Built in 1905, this historic landmark stands as a reminder of Kota Kinabalu's early days and offers a picturesque backdrop for memorable photographs. Nature enthusiasts will appreciate the Kota Kinabalu Wetland Centre, a haven for birdwatchers and wildlife lovers. Explore the mangrove forests and spot a variety of bird species, including the majestic hornbills. Last but not least, don't miss the Marlin Statue, a symbol of Kota Kinabalu's vibrant fishing industry. Snap a photo with this iconic sculpture and learn about the city's connection to the sea. With its prime location surrounded by these captivating landmarks and attractions, The LUMA Hotel, a Member of Design Hotels, offers an unforgettable stay in Kota Kinabalu.

Convenient Access to Public Transport Stations at The LUMA Hotel, a Member of Design Hotels

Located in the vibrant city of Kota Kinabalu, The LUMA Hotel offers guests easy access to several public transport stations, including the South Bus Terminal and North Bus Terminal. These convenient transportation hubs are just a short distance away from the hotel, making it a perfect choice for travelers looking to explore the city and its surrounding areas. The South Bus Terminal is a major transportation hub that connects Kota Kinabalu with various destinations in Sabah. From here, guests can catch buses to popular tourist spots such as Mount Kinabalu, Kundasang, and Sandakan. Whether you're planning a day trip to explore the stunning natural beauty of Sabah or embarking on a longer adventure, the South Bus Terminal provides a convenient and affordable way to get around. Similarly, the North Bus Terminal offers easy access to destinations in northern Sabah, including Kudat, Kota Marudu, and Tuaran. This terminal is a gateway to the beautiful beaches, cultural attractions, and wildlife reserves that the region has to offer. Whether you're looking to relax on pristine sandy shores or immerse yourself in the local culture, the North Bus Terminal provides a convenient starting point for your exploration. With these public transport stations just a stone's throw away, guests at The LUMA Hotel can easily navigate Kota Kinabalu and its surroundings, ensuring a hassle-free and enjoyable stay.

A Gastronomic Paradise

The LUMA Hotel, a Member of Design Hotels, is surrounded by a plethora of dining options that will satisfy even the most discerning food enthusiasts. Just a stone's throw away, you'll find Guan's Kopitiam Gaya Street, a local favorite known for its traditional Malaysian breakfast and aromatic coffee. For those craving a taste of the famous Sabah laksa, Yee Fung Laksa is a must-visit, offering a rich and flavorful broth that will leave you craving for more. Kedai Kopi Wan Wan is another popular spot, serving up delicious local dishes such as nasi lemak and roti canai. If you're in the mood for some crispy fried chicken, Borenos Fried Chicken in Asia City is the place to be. For a taste of Hainanese cuisine, Yii Siang Hainan Ngiu Chap offers a mouthwatering selection of beef noodles and other Hainanese specialties. If you're a fan of Indian cuisine, Krishna Fish Head Curry Restaurant is a hidden gem that serves up tantalizing fish head curry and other authentic Indian dishes. After a satisfying meal, take a leisurely stroll along KK Waterfront, a vibrant waterfront promenade lined with a variety of restaurants and bars offering a diverse range of cuisines. CHUBS is a trendy spot for burgers and craft beers, while Seoul Garden HotPot Suria Sabah is perfect for those craving Korean hotpot. End your culinary adventure at Shoney's Dining & Bar, a cozy establishment known for its delectable Western and Asian fusion dishes. With so many dining options just steps away from the hotel, your taste buds are in for a treat during your stay at The LUMA Hotel.

Shop 'til you drop in Kota Kinabalu

Located in the heart of Kota Kinabalu, The LUMA Hotel, a Member of Design Hotels offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Asia City Complex and KK Times Square, where you can shop for everything from trendy fashion to local handicrafts. For book lovers, Iwase Books and Borneo Books II are nearby, offering a wide selection of titles to browse through. If you're looking for unique gifts and souvenirs, Salt x Paper Stationery & Gifts and Gaya Shop Lot are must-visit destinations. Don't miss the vibrant Filipino Market Sabah, where you can immerse yourself in the local culture while browsing through a wide array of traditional products. After a day of shopping, treat yourself to a relaxing shiatsu massage at Japanese Shiatsu & Reflexology, located just a stone's throw away from the hotel. With so many shopping options right at your doorstep, The LUMA Hotel is the perfect choice for avid shoppers visiting Kota Kinabalu.

Experience Luxury at an Affordable Price at The LUMA Hotel, a Member of Design Hotels

When it comes to finding the perfect accommodation in Kota Kinabalu, look no further than The LUMA Hotel, a Member of Design Hotels. Offering a luxurious experience at an affordable price, this hotel stands out from the rest. With an average room price of just $82, The LUMA Hotel provides exceptional value for money, ensuring that every guest can indulge in a lavish stay without breaking the bank. Compared to the average price of a hotel room in Kota Kinabalu, which stands at $54, The LUMA Hotel offers a truly remarkable deal. Not only will you be treated to top-notch amenities and impeccable service, but you'll also enjoy the added bonus of spacious and stylish rooms that are thoughtfully designed to provide the utmost comfort. Whether you're visiting for business or leisure, The LUMA Hotel guarantees an unforgettable experience that exceeds expectations, all at a price that won't drain your wallet. Don't miss out on the opportunity to experience luxury without the hefty price tag. Book your stay at The LUMA Hotel, a Member of Design Hotels, and discover the perfect blend of affordability and elegance in the heart of Kota Kinabalu.

Exceptional Customer Ratings at The LUMA Hotel, a Member of Design Hotels

Experience the epitome of luxury and outstanding service at The LUMA Hotel, a Member of Design Hotels in Kota Kinabalu, Malaysia. With an impressive overall rating of 9.2, this hotel has consistently exceeded the expectations of its guests, making it a top choice for discerning travelers. One of the standout features of The LUMA Hotel is its excellent value for money, with a remarkable rating of 9.1. Guests have praised the hotel for offering exceptional amenities and services at a reasonable price. From the moment you step into the stylish lobby, you'll be greeted by the warm and attentive staff who are dedicated to ensuring your stay is nothing short of perfection. The hotel's facilities have also received high praise, with a rating of 8.8. The LUMA Hotel boasts a range of top-notch amenities, including a state-of-the-art fitness center, a refreshing outdoor swimming pool, and a luxurious spa. Whether you're looking to stay active or unwind after a long day of exploring, this hotel has everything you need to make your stay truly memorable. Cleanliness is a top priority at The LUMA Hotel, and it shows in its impressive rating of 9.6. Guests have consistently raved about the immaculate condition of the rooms and public areas. The housekeeping staff goes above and beyond to ensure that every corner of the hotel is spotless, allowing you to relax and unwind in a pristine environment. Located in the heart of Kota Kinabalu, The LUMA Hotel enjoys a fantastic rating of 9.2 for its prime location. Situated within close proximity to popular attractions, shopping centers, and dining options, guests have found it incredibly convenient to explore the vibrant city. Whether you're a leisure traveler or a business guest, you'll appreciate the hotel's central location, making it easy to immerse yourself in the local culture. Last but not least, the staff performance at The LUMA Hotel has been consistently praised, with a rating of 9.3. The dedicated team goes above and beyond to ensure that every guest's needs are met with utmost professionalism and genuine care. From personalized recommendations to seamless check-ins, the staff at The LUMA Hotel is committed to providing a truly exceptional experience. With its exceptional customer ratings, The LUMA Hotel, a Member of Design Hotels, is a standout choice for travelers seeking unparalleled luxury, outstanding facilities, and impeccable service. Book your stay today and indulge in a truly unforgettable experience.

Show less

Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Location

Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Central Business District, Kota Kinabalu, Malaysia, 88100

Exceptional9.2

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    5.2 km
  • Labuan Airport (LBU)
    117.3 km
Public transportation
  • South Bus Terminal
    630 m
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    1.0 km
Hospital or clinic
  • Gleneagles Kota Kinabalu
    190 m
Shopping
  • Gaya Street Sunday Market
    2.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    750 m

What's nearby

Popular landmarks
  • Sabah State Museum
    1.0 km
  • Night Market
    1.6 km
  • Gaya Street Sunday Market
    2.1 km
  • Kota Kinabalu City Mosque
    2.4 km
  • Signal Hill Observatory Platform
    2.5 km
  • Mamutik Island
    5.7 km
  • Manukan Island
    7.2 km
  • Tunku Abdul Rahman Marine Park
    7.3 km
  • Sapi Island
    7.8 km
  • Poring Hot Springs
    15.9 km
Nearby landmarks
  • Riverson The Walk
    190 m
  • Gleneagles Kota Kinabalu
    190 m
  • Habour City car park
    230 m
  • Imago Shopping Mall
    400 m
  • Parking Tabung Haji
    510 m
  • The Golf Academy Borneo
    580 m
  • Sutera Harbour Golf & Country Club
    620 m
  • South Bus Terminal
    630 m
  • Sembulan River Park
    640 m
  • Consulate of Indonesia
    690 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking is only allowed in designated smoking areas.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from12:00
  • Check-in until00:00
Extras
  • Breakfast charge (unless included in room price)48 MYR
The property
  • Year property opened2022
  • Number of floors9
  • Number of rooms 115
Parking
  • Daily parking fee30 MYR

Property announcements

Smoking is only allowed in designated smoking areas.

Reviews of The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 7.2
  • 6.0
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 10

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Kota Kinabalu
    Cleanliness9.6
  • Service score 9.3 out of 10 and is a high score in Kota Kinabalu
    Service9.3
  • Location score 9.2 out of 10 and is a high score in Kota Kinabalu
    Location9.2
  • Value for money score 9.1 out of 10 and is a high score in Kota Kinabalu
    Value for money9.1
  • Facilities score 8.8 out of 10 and is a high score in Kota Kinabalu
    Facilities8.8
High score for Kota Kinabalu

Rating

9+ Exceptional (1,462)
8-9 Excellent (293)
7-8 Very Good (215)
6-7 Good (63)
<6 Below Expectation (65)

Review summary

Powered by OpenAI

Great location with easy access to Imago Shopping Mall and nearby amenities like shops, restaurants, and cafes. Rooms are clean, spacious, and comfortable with good water pressure, coffee maker, and a great bathroom concept. The staff is friendly, providing excellent service, and guests find it to be a good value for money. A great choice for a new and modern hotel.

Despite limited and costly parking (RM30/day for premium, RM15/day for basement), occasional noise from outside may cause sleep disturbances. Overall, guests enjoy their stay.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 229 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 220 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Service

Mentioned in 204 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Room comfort

Mentioned in 122 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Room size

Mentioned in 105 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Breakfast

Mentioned in 100 reviews
sentiment-positive-indicator
26% Positive
sentiment-negative-indicator
74% Unfavourable

Room design

Mentioned in 90 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Atmosphere

Mentioned in 49 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Parking

Mentioned in 46 reviews
sentiment-positive-indicator
17% Positive
sentiment-negative-indicator
82% Unfavourable
Showing 2,098 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Wani from Brunei Darussalam
    Family with teens
    Grass Standard Double Bedroom
    Stayed 3 nights in December 2025

    “Pleasant Stay with Friendly Service”

    ⭐️⭐️⭐️⭐️ Luma Hotel Stay: 24–27 Dec 2025 (4 days, 3 nights) Our stay at Luma Hotel was enjoyable overall. The check-in process was smooth, and we were immediately welcomed by Luma’s signature calming scent in the lobby. The staff were very helpful, especially with our luggage, ensuring everything was delivered to our room. A special thank you to Alistair, who went out of his way to help us retrieve a bag we had accidentally left behind—we returned the next day and received it safe and sound. Truly excellent service. Our room was clean, comfortable, and well-maintained, allowing for a good night’s sleep. Light sleepers should note that occasional airplane noise can be heard, and the walls are not fully soundproof. Breakfast is served at JOJO Restaurant. Cutlery is set only after choosing your table, and at times there was a delay in receiving it. On the first day, milk was limited due to high guest volume, and we had to request creamer and sugar for our tea. A coffee machine is available. Food variety was acceptable and very tasty. We especially loved the croissants, though they often ran out quickly. The egg station prepares eggs to order and delivers them to your table. Another improvement I would suggest is to offer a separate children’s section, as children aged 0–6 are required to pay for breakfast. Suggested items could include non-spicy porridge, mini pancakes, sausage buns, fruit cups, chocolate drinks Overall, it was a pleasant stay with friendly staff and good service, with a few minor areas for improvement.

    Reviewed December 29, 2025
  2. 9.6
    Exceptional
    Wani from Brunei Darussalam
    Family with young children
    Eden Deluxe Bedroom
    Stayed 3 nights in December 2025

    “Pleasant Stay with Friendly Service”

    ⭐️⭐️⭐️⭐️ Luma Hotel Stay: 24–27 Dec 2025 (4 days, 3 nights) Our stay at Luma Hotel was enjoyable overall. The check-in process was smooth, and we were immediately welcomed by Luma’s signature calming scent in the lobby. The staff were very helpful, especially with our luggage, ensuring everything was delivered to our room. A special thank you to Alistair, who went out of his way to help us retrieve a bag we had accidentally left behind—we returned the next day and received it safe and sound. Truly excellent service. Our room was clean, comfortable, and well-maintained, allowing for a good night’s sleep. Light sleepers should note that occasional airplane noise can be heard, and the walls are not fully soundproof. Breakfast is served at JOJO Restaurant. Cutlery is set only after choosing your table, and at times there was a delay in receiving it. On the first day, milk was limited due to high guest volume, and we had to request creamer and sugar for our tea. A coffee machine is available. Food variety was acceptable and very tasty. We especially loved the croissants, though they often ran out quickly. The egg station prepares eggs to order and delivers them to your table. Another improvement I would suggest is to offer a separate children’s section, as children aged 0–6 are required to pay for breakfast. Suggested items could include non-spicy porridge, mini pancakes, french fries, sausage buns, fruit cups, chocolate drinks. Overall, it was a pleasant stay with friendly staff and good service, with a few minor areas for improvement.

    Reviewed December 29, 2025
  3. 10.0
    Exceptional
    Mohammad from Malaysia
    Couple
    Fern Cosy Bedroom King
    Stayed 1 night in February 2026

    “Comfort, Convenience & Great Hospitality”

    Our honeymoon stay at The Luma Hotel Kota Kinabalu was truly memorable and the perfect way to end our trip. The hotel has a stylish, modern design with a cozy atmosphere that made us feel relaxed from the moment we arrived. The room was spotless, beautifully decorated, and very comfortable especially the bed, which was perfect after long days of exploring. What made it even better was the convenient location. It’s close to shops, cafés, and attractions, yet still peaceful at night. Most importantly for us, it was very easy to get to the airport on our last day, which made our departure smooth and stress-free—something every traveler appreciates after a honeymoon. The staff were friendly, welcoming, and attentive throughout our stay, always ready to help with a smile. Their warm hospitality made the experience feel extra special and personal. Overall, we couldn’t have asked for a better place to stay for such an important trip. Highly recommended for couples, especially honeymooners, or anyone looking for comfort, style, and convenience in Kota Kinabalu. We would definitely return again!

    Reviewed February 17, 2026
  4. 10.0
    Exceptional
    Masjuana from Brunei Darussalam
    Family with teens
    Grass Standard Double Bedroom
    Stayed 1 night in June 2025

    “Clean”

    Luma Hotel is exceptionally clean, and I was immediately greeted by a fresh, pleasant scent upon entering. I would definitely stay here again, especially if I'm planning to shop at Imago. There's an overhead bridge nearby that makes it easier to walk to the mall — it’s not directly connected, but it’s a manageable walk. The bathtub is large and comfortably separated from the toilet area — a big plus. Dining options are conveniently located just across the street to the left of the hotel. Kopi Ping is only about two or three shops away, which is perfect if you arrive on a late evening flight. Bonus: it stays open until midnight! Overall, I highly recommend Luma Hotel for its cleanliness, convenience, and spacious rooms. The only thing that could have improved our stay would be the availability of connecting rooms.

    Reviewed June 19, 2025
  5. 10.0
    Exceptional
    Boon from Malaysia
    Family with young children
    Eden Deluxe Bedroom
    Stayed 1 night in August 2025

    “A Hidden Gem Opposite Imago Mall”

    While the exterior of the building appears rather modest, the moment you step into the lobby it feels like a hidden gem — plain on the outside, stunning on the inside. The location is another highlight. On the same row, you can easily find a convenience store and several dining options, and Imago Shopping Mall is just across the street, less than a 10-minute walk away. Our room was spacious, spotless, and tastefully decorated with a gorgeous color combination that created a very welcoming atmosphere. The only minor drawback was that the lift felt a little small, but this was hardly an issue compared to the overall experience. I would happily recommend this hotel to anyone looking for a comfortable and convenient stay.

    Reviewed August 24, 2025
Changed to review page 1

This is a popular property. Don't miss out!