Sunstone Hotel Penang

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lebuhraya Batu Lancang, 17M, Georgetown, Penang, Malaysia, 11600

Highlights

Top rated room amenities

- Useful facilities mentioned include a water dispenser in the foyer, an...

Got water dispenser which really useful.
Ideal location

- Close to Lam Wah Ee Hospital and Batu Lanchang Market, within walking...

Nice Hotel for family, near to Penang Hill and Airport
Top value

- Multiple guests describe the stay as good value or affordable, calling...

Overall the hotel is good value for the money.
Great food & dining

Airport connectivity

Nice Hotel for family, near to Penang Hill and Airport

Facilities

Free Wi-Fi

Front desk [24-hour]

Airport transfer

Family room

Luggage storage

Salon

Tours

Paid parking available

About us

Sunstone Hotel Penang is a freshly renovated, budget-friendly base in Georgetown—ideal for two travelers exploring UNESCO streets, street art and hawker food. Rooms include air conditioning, free Wi‑Fi and refreshed towels/toiletries; select rooms offer lively city or street views. Conveniently close to a hospital, bustling food court and market, the hotel also provides bespoke concierge service, 24-hour check-in, curated local tours and on‑demand room service for a seamless stay. Practical, well-located and ready for discovering Penang’s cafés and cultural scene. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
  • Clean and sufficient space for a couple with belongings.
    Harry
    Indonesia
  • Nice place and very quiet and peaceful area and clean room.
    Vijaya
    Malaysia
  • The room is clean, easy to find out food around.
    Edison
    Indonesia
  • Cleanliness and staff were really good and accommodating.
    Mirshal
    Malaysia
  • No bed bugs and sheets are clean and snuggly.
    Emily
    Malaysia
See map

8.3Excellent

Location rating score

Excellent location
  • Kek Lok Si Temple
    3.8 km
  • Khoo Kongsi
    4.5 km
  • Armenian Street
    4.5 km
  • Chew's Jetty
    4.6 km
  • Cheong Fatt Tze - The Blue Mansion
    4.9 km

Closest landmarks

  • Lam Wah Ee Hospital
    360 m
  • Hospital Lam Wah Ee
    420 m
  • Cathedral of The Holy Spirit Penang
    710 m
  • Bhar Dental Surgery
    770 m
  • Japanese Garden
    910 m

Good to know

Value for money8.1
Distance to city center5.4 km
Location rating8.3
Nearest airportPenang International Airport (PEN)
Distance to airport10.9 km

Select your room

Image 1 of 18

Standard Triple - 1 Queen 1 Single

27 m²/291 ft²
Max 4 adults
1 queen bed and 1 single bed

8.4

Excellent

Room comfort
Street view
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
TV
TV [flat screen]
Air conditioning
Slippers
Coffee/tea maker
Dining table
Separate dining area
Closet
Image 1 of 13

Standard Queen - No Window

16 m²/172 ft²
Max 3 adults
1 queen bed

8.1

Excellent

Room comfort
No Windows view
Mobility accessibility
Hair dryer
Mirror
Shower
Toiletries
Internet access – wireless
TV
Wi-Fi [free]
Air conditioning
Slippers
Coffee/tea maker
Closet
Clothes rack
Individual air conditioning
Non-smoking
Image 1 of 12

Standard Queen

16 m²/172 ft²
Max 3 adults
1 queen bed
Preferred by Couples

8.6

Excellent

Room comfort
Street view
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
Satellite/cable channels
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Slippers
Image 1 of 11

Standard Triple - No Window

27 m²/291 ft²
Max 4 adults
1 single bed and 1 queen bed
No Windows view
Mobility accessibility
Cleaning products
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
TV
Wi-Fi [free]
Air conditioning
Concierge
Linens
Slippers
Image 1 of 9

Family Triple Room without View

27 m²/291 ft²
Max 4 adults
1 king bed and 1 single bed
Fits groups
No Windows view
Hair dryer
Shower
Toiletries
Internet access – wireless
TV
Air conditioning
Slippers
Window
Closet
Clothes rack
Non-smoking
Image 1 of 8

Triple Room with View

21 m²/226 ft²
Max 4 adults
1 single bed and 1 queen bed
Outdoor view
Mobility accessibility
Bathtub
Cleaning products
Hair dryer
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
TV
TV [flat screen]
Wi-Fi [free]
Image 1 of 8

Deluxe Family Room

18 m²/194 ft²
Max 6 adults
1 queen bed and 1 king bed
Fits groups
Outdoor view
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
TV
TV [flat screen]
Air conditioning
Slippers
Coffee/tea maker
Closet
Clothes rack
Accessible by elevator
Individual air conditioning
Image 1 of 8

Standard Double Room

18 m²/194 ft²
Max 3 adults
1 double bed
City view
Mobility accessibility
Cleaning products
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Concierge
Image 1 of 7

Superior Twin - No Window

16 m²/172 ft²
Max 2 adults
2 single beds

9.3

Exceptional

Room comfort
No Windows view
Hair dryer
Mirror
Shower
Toiletries
TV
Air conditioning
Slippers
Closet
Clothes rack
Individual air conditioning
Non-smoking
Image 1 of 7

Superior Double Queen

28 m²/301 ft²
Max 4 adults
2 queen beds

9.2

Exceptional

Room comfort
Street view
Mobility accessibility
Cleaning products
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning

Frequently asked questions

Sunstone Hotel Penang is 10.86 km from Penang International Airport.

Yes, Sunstone Hotel Penang offers non-smoking rooms.

Yes, guests have noted that there are food courts and markets nearby Sunstone Hotel Penang.

Yes, all rooms at Sunstone Hotel Penang have air conditioning.

Yes, Sunstone Hotel Penang provides daily housekeeping.

Yes, Sunstone Hotel Penang provides daily housekeeping.

Yes, Sunstone Hotel Penang offers free Wi-Fi in all rooms.

Yes, Sunstone Hotel Penang has a 24-hour front desk.

Yes, Sunstone Hotel Penang provides luggage storage.

Yes, Sunstone Hotel Penang provides airport transfer services.

Yes, Sunstone Hotel Penang provides a taxi service.

Yes, solo travelers have expressed satisfaction with their stay at Sunstone Hotel Penang.

Yes, there is a convenience store at Sunstone Hotel Penang.

Yes, Sunstone Hotel Penang is located near the Penang Hill Railway Station and Komtar Bus Terminal.

Car park charges apply at Sunstone Hotel Penang.

Yes, Sunstone Hotel Penang is near attractions such as Kek Lok Si Temple, Chew's Jetty, and the Pinang Peranakan Mansion.

Yes, Sunstone Hotel Penang has an elevator.

Yes, Sunstone Hotel Penang has family rooms.

Check-in at Sunstone Hotel Penang is from 02:00 PM to 11:00 PM, and check-out is by 12:00 PM.

Yes, Sunstone Hotel Penang provides airport transfers.

Yes, Sunstone Hotel Penang has 24-hour security and CCTV in common areas and outside the property.

Yes, Sunstone Hotel Penang offers tours.

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More about Sunstone Hotel Penang

More about Sunstone Hotel Penang

Sunstone Hotel Penang in Penang: What makes it worth the stay

Discover a peaceful sanctuary where modern comfort meets the vibrant spirit of Penang at Sunstone Hotel Penang. Whether you are visiting for a productive business trip or a relaxing getaway, this property offers an intimate and cozy atmosphere that makes every guest feel right at home. Located just 5.4 km from the bustling city center, it provides the perfect balance of accessibility to urban attractions and a quiet retreat from the crowds. Families will find the stay particularly welcoming, as the hotel follows a generous child policy that allows children between the ages of 6 to 12 to stay free of charge. With only 1 room available, this exclusive space ensures a private and personalized experience for those seeking something more unique than a standard hotel stay. When you book on Agoda, you can secure this hidden gem and enjoy the seamless planning process that makes your journey effortless. From the warm hospitality to the strategic location, Sunstone Hotel Penang is designed to be your serene home base while exploring the rich culture and flavors of the region. Check the latest availability on Agoda to ensure your spot in this charming destination.

Sunstone Hotel Penang in Penang: What makes it worth the stay

Discover a cozy and intimate retreat at Sunstone Hotel Penang, where comfort meets convenience in the heart of Penang. Whether you are visiting for a quick business trip or a relaxing leisure getaway, this charming 3.0 star property provides a peaceful sanctuary away from the hustle and bustle. Located just 5.4 km from the vibrant city center, guests can easily explore the local culture and street food while knowing they have a quiet place to return to. This unique accommodation features 1 room, offering an exclusive and private experience that makes every guest feel like the priority. Families will find the stay especially welcoming, as the hotel allows children between the ages of 6 to 12 to stay free of charge, ensuring a stress free trip for parents. When you book on Agoda, you can secure this hidden gem and enjoy a seamless planning process for your Malaysian adventure. With its blend of accessibility and warmth, Sunstone Hotel Penang is a delightful choice for those seeking a personal touch during their travels. Check out the latest deals available on Agoda to start your journey in one of the most colorful cities in Southeast Asia.

Check-in and Check-out at Sunstone Hotel Penang: Key timings for your stay

Planning your visit to Sunstone Hotel Penang is simple with a clear schedule for your arrival and departure in Penang. Guests can begin their stay by checking in starting from 02:00 PM, allowing you plenty of time to settle into your room before exploring the city. When it is time to say goodbye, the check out time is 12:00 PM, ensuring you have a relaxed morning to pack and prepare. While these are the standard timings, we recommend contacting the property directly if you have specific requests regarding early arrival or a late departure to ensure your transition is as seamless as possible during your Malaysian getaway.

Amenities at Sunstone Hotel Penang: How the hotel makes your stay easier

Sunstone Hotel Penang provides a comprehensive suite of convenience facilities designed to streamline your visit to Penang. Staying connected is effortless with free wi-fi in all rooms and reliable wi-fi in public areas, ensuring you can navigate the city or work without interruption. To maximize your leisure time, the property offers express check-in/check-out services and secure luggage storage for those arriving early or departing late. Guests can enjoy the ease of having an on-site convenience store for quick snacks and essential toiletries without needing to leave the premises. Furthermore, the commitment to a pristine environment is maintained through daily housekeeping, allowing you to relax in a refreshed space every single day. These thoughtful additions ensure that every practical detail is handled, leaving you free to focus on exploring the vibrant culture and sights of the region with total peace of mind.

Getting Around from Sunstone Hotel Penang: How to get here and get around

Navigating your way through Penang is effortless with the comprehensive transport services available at Sunstone Hotel Penang. For a seamless arrival and departure, the hotel provides reliable airport transfer services to ensure you reach your destination without any stress. Once you are settled, you can explore the local culture and hidden gems of the city through professionally organized tours or by utilizing the convenient on site taxi service for quick trips. Guests who prefer to drive their own vehicles will find the self parking facilities highly practical for their stay. Please be aware that car park charges applied to these spaces to maintain a secure environment for all visitors. Whether you are arriving from afar or venturing out to discover the island, these tailored options make every journey smooth and efficient, allowing you to focus entirely on enjoying your Malaysian getaway.

Rooms at Sunstone Hotel Penang: A closer look at what is included

Every guest room at Sunstone Hotel Penang is thoughtfully equipped to ensure a seamless and refreshing stay in the heart of Penang. To keep you cool and comfortable, each space features powerful air conditioning and a television for your entertainment. Your morning routine is made easy with a dedicated coffee/tea maker, accompanied by complimentary instant coffee, complimentary tea, and complimentary bottled water. The bathrooms are fully stocked with essential toiletries and a hair dryer to keep you looking your best. For ultimate relaxation, the rooms provide high quality linens and soft towels, creating a cozy sanctuary after a day of exploring. By combining these practical necessities with a focus on comfort, Sunstone Hotel Penang ensures that every detail of your stay is handled. From the refreshing drinks to the crisp bedding, these facilities provide everything you need for a convenient and pleasant visit to the city.

Dining at Sunstone Hotel Penang: Where and what to eat during your stay

The culinary experience at Sunstone Hotel Penang is designed to complement your visit to the vibrant food capital of Penang. While the property focuses on providing a seamless stay with dedicated services like daily housekeeping to ensure your comfort, guests can enjoy convenient dining options on site. Whether you are looking for a quick bite or a relaxing meal, the facilities are tailored to meet the needs of modern travelers. Breakfast is available to give you a refreshing start to your day before you head out to explore the city. By balancing essential hospitality services with accessible food and drink choices, Sunstone Hotel Penang ensures that every guest feels well cared for. The commitment to quality extends from the cleanliness of your room to the flavors served at the table, making it an ideal base for those who appreciate both efficiency and taste during their Malaysian getaway.

Room Types at Sunstone Hotel Penang: Finding the perfect fit for your trip

Sunstone Hotel Penang provides a diverse selection of accommodations designed to suit every traveler visiting Penang. Solo guests or couples can choose between the 16 square meter Standard Queen and Superior Twin rooms, with both available in window and no window configurations. For those needing more space, the 27 square meter Standard Triple and Family Triple Room without View offer flexible bedding, while the Standard Triple - No Window provides a cozy alternative. Larger groups will appreciate the 28 square meter Superior Double Queen or the 25 square meter Deluxe Family King Suite for maximum comfort. Whether you require a single bed, queen bed, or king bed, there is a layout tailored to your specific needs. Booking these room types on Agoda ensures travelers secure the best prices and a hassle-free experience for their stay. From compact twins to expansive family suites, these options make your visit seamless and relaxing.

Exploring Georgetown: What to see and do near Sunstone Hotel Penang

Guests staying at Sunstone Hotel Penang are perfectly positioned to immerse themselves in the vibrant culture of Georgetown, the historic heart of Penang. This UNESCO World Heritage site is a treasure trove of colonial architecture, famous street art, and traditional clan houses that invite endless exploration. Food lovers will find paradise here, with legendary hawker centers and cozy cafes serving authentic local delicacies just a short walk away. For those seeking retail therapy, the area offers a mix of bustling traditional markets and modern shopping malls. The neighborhood is highly accessible via ride sharing apps and local buses, making it easy to visit the waterfront or the nearby hills. Whether you are hunting for unique antiques or enjoying the nightlife at trendy bars, Sunstone Hotel Penang provides a strategic base to experience the seamless blend of old world charm and contemporary urban energy.

Getting to Sunstone Hotel Penang: Transport options from the airport

Arriving at Sunstone Hotel Penang from the airport is a straightforward process designed for a seamless start to your stay in Penang. Located approximately 11.0 km from Penang International Airport, the journey to the hotel is quick and convenient. Guests can choose from several transport options, including taxis and ride hailing services for a direct door to door experience, or opt for local buses for a more scenic route into the city. Depending on the traffic conditions, the travel time is generally short, making it easy to transition from your flight to the comfort of your room. Whether you prefer the speed of a private car or the affordability of public transit, reaching Sunstone Hotel Penang is effortless. This accessibility ensures that you can spend less time navigating the roads and more time exploring the vibrant surroundings of Georgetown after your arrival.

Landmarks near Sunstone Hotel Penang: Places worth exploring during your stay

Guests staying at Sunstone Hotel Penang are perfectly positioned to immerse themselves in the rich heritage of Penang. A short trip takes you to the iconic Cheong Fatt Tze Blue Mansion and the opulent Pinang Peranakan Mansion, while the intricate architecture of Khoo Kongsi and the serene Dharmikarama Burmese Temple offer spiritual insight. History enthusiasts can explore the historic Penang Fort Cornwallis or wander through Armenian Street to discover the famous Street Art in George Town. For a change of pace, the Upside Down Museum provides quirky fun, and the traditional stilt houses of Chew's Jetty offer a glimpse into local maritime life. If you seek a natural escape, the lush Penang Botanical Gardens provide a peaceful retreat from the city bustle. With these diverse landmarks just moments away, Sunstone Hotel Penang serves as an ideal base for discovering the cultural soul and artistic charm of the region.

Public Transport near Sunstone Hotel Penang: How to get around without a car

Exploring the vibrant streets of Penang is effortless thanks to the strategic transport links surrounding Sunstone Hotel Penang. Guests can enjoy seamless connectivity to various parts of the city and beyond by utilizing the nearby major transit hubs. The Komtar Bus Terminal serves as a primary gateway for those looking to navigate the urban center or head toward the coast. Additionally, the Pengkalan Raja Tun Uda Bus Terminal provides essential connections for travelers arriving from or departing to different regions. Having these 2 key terminals within easy reach ensures that you can spend less time worrying about logistics and more time discovering the local culture. Whether you are planning a day trip to the highlands or a quick ride to a hidden street food gem, the accessibility provided by these stations makes Sunstone Hotel Penang an ideal base for independent explorers who prefer public transit over renting a vehicle.

Dining Near Sunstone Hotel Penang: Your guide to local dining options

Guests staying at Sunstone Hotel Penang are perfectly positioned to explore the legendary culinary landscape of Penang. For an authentic taste of the city, visit the iconic Restoran Nasi Kandar Line Clear or the bustling Sungai Pinang Food Court (Astaka Sungai Pinang). Those seeking refined heritage settings will love Lagenda House & Cafe, The Forest - Heritage, and the classic Tai Tong Restaurant. If you crave international flavors, you can enjoy Middle Eastern delicacies at Halab Penang, fresh Mexican bites at Holy Guacamole - Love Lane, or a trendy meal at WHEELER'S and PINWHEEL RESTO CAFE. For a blend of traditional and modern tastes, Teksen Restaurant is a must visit. With 10 distinct dining spots just a short distance away, Sunstone Hotel Penang ensures that every meal is an adventure, ranging from street food staples to sophisticated cafes, making it an ideal base for any food enthusiast.

Shopping Near Sunstone Hotel Penang: Malls and markets within easy reach

Guests staying at Sunstone Hotel Penang are perfectly positioned to explore a diverse mix of retail experiences in Penang. For those who love modern shopping, the Komtar Complex, Penang Time Square, and Midland Park Centre offer a wide array of brands and services. If you prefer local treasures, the Jln Penang Street Market and Chowraster Bazaar provide a vibrant atmosphere for hunting unique finds. Foodies and gift seekers should not miss the famous Bee Chin Heong, while those seeking traditional goods can visit Fuan Wong and Hong Giap Hang. For a touch of culture and intellect, the Penang Heritage Trust and HS Sam Book Store are essential stops. Whether you are searching for high end fashion in a mall or authentic souvenirs at a bustling street market, the area surrounding Sunstone Hotel Penang ensures every shopping desire is met within a short distance.

Room Prices at Sunstone Hotel Penang: Is it a good deal in Penang?

Finding a balance between comfort and cost is effortless when considering the room prices at Sunstone Hotel Penang. With average nightly rates ranging from $26 to $50, this property offers a highly competitive pricing structure for travelers. When compared to the broader market in Penang, where the average hotel room typically costs between $51 and $75, it becomes clear that Sunstone Hotel Penang provides a significant advantage for budget conscious guests. By choosing this hotel, you can enjoy a quality stay while spending considerably less than the city average. This price gap allows visitors to allocate more of their travel budget toward exploring local attractions and tasting the famous street food of the region without sacrificing a cozy place to rest.

What Guests Say About Sunstone Hotel Penang: A closer look at the guest experience

Visitors consistently share positive feedback about their time at Sunstone Hotel Penang, resulting in a strong 8.1 overall rating. Guests are particularly impressed by the staff performance, which earns a high score of 8.4, and the convenient location in Penang, rated at 8.3. The commitment to quality is evident in the 8.1 cleanliness score, ensuring a comfortable environment for every traveler. While the facilities are rated 7.7, the overall value for money remains a highlight with a solid 8.0 rating. These scores reflect a balanced and satisfying stay where professional service and a prime setting make the experience stand out for those exploring the region.

Wellness at Sunstone Hotel Penang: Where to relax without leaving the hotel

Guests can indulge in a moment of pure serenity at the dedicated salon within Sunstone Hotel Penang, designed to provide a refined escape from the bustling energy of Penang. This specialized facility offers a professional environment where visitors can focus on their personal grooming and beauty needs without having to venture outside the property. Whether you are preparing for a formal evening out or simply wish to treat yourself to a refreshing beauty session, the salon provides the perfect setting to enhance your look and feel your absolute best. By integrating these professional beauty services directly into the guest experience, Sunstone Hotel Penang ensures that every traveler has access to high quality pampering and self care. It is an ideal spot to unwind and rejuvenate, allowing you to maintain your wellness routine while enjoying a seamless and luxurious stay in the heart of the city.

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Amenities and facilities

Very good7.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Luggage storage
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Shower
  • Toiletries

Location

Lebuhraya Batu Lancang, 17M, Georgetown, Penang, Malaysia, 11600

Excellent8.3

Location

Airports
  • Penang International Airport (PEN)
    10.9 km
  • Sultan Abdul Halim Airport (AOR)
    90.4 km
Public transportation
  • Penang Hill Railway Station
    3.8 km
  • Komtar Bus Terminal
    4.0 km
Hospital or clinic
  • Lam Wah Ee Hospital
    360 m
Shopping
  • Gurney Plaza
    5.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kek Lok Si Temple
    3.8 km
  • Khoo Kongsi
    4.5 km
  • Armenian Street
    4.5 km
  • Chew's Jetty
    4.6 km
  • Cheong Fatt Tze - The Blue Mansion
    4.9 km
  • Pinang Peranakan Mansion
    5.1 km
  • Penang Fort Cornwallis
    5.7 km
  • Batu Ferringhi Beach
    11.4 km
  • Entopia
    11.9 km
  • Escape Theme Park
    12.0 km
Nearby landmarks
  • Lam Wah Ee Hospital
    360 m
  • Hospital Lam Wah Ee
    420 m
  • Cathedral of The Holy Spirit Penang
    710 m
  • Bhar Dental Surgery
    770 m
  • Japanese Garden
    910 m
  • Bukit Dumbar Park
    910 m
  • Sunshine Jelutong
    1.2 km
  • Mutiara Idaman 2 Playground
    1.4 km
  • Bukit Batu Lanchang
    1.5 km
  • Carl Corrynton Medical Centre
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
  • Check-in until: 23:00
Getting around
  • Distance from city center: 5.4 km
The property
  • Number of rooms : 1

Reviews of Sunstone Hotel Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 7.6

Most recent

From 907 reviews

  • Cleanliness score 8.1 out of 10 and is a high score in Penang
  • Facilities score 7.8 out of 10 and is a high score in Penang
  • Location score 8.3 out of 10 and is a high score in Penang
  • Service score 8.5 out of 10 and is a high score in Penang
  • Value for money score 8.1 out of 10 and is a high score in Penang

What guests liked

Summarized by AI

Location: Hospital visits feel convenient, with Lam Wah Ee Hospital within walking distance or about 10 minutes away, Georgetown Hospital also mentioned nearby, and one review simply noting a good location for hospital visitors. (15 mentions)

Room Cleanliness: Clean rooms stand out in many stays, with reviews describing them as spotless, newly renovated, pleasant, or generally well kept. (13 mentions)

Value for Money: Rates feel reasonable for a budget stay, with reviews describing the hotel as affordable, worth it, cheap, or good value for money. (11 mentions)

General Services: Staff come across as friendly, helpful, efficient, and professional, with quick responses for late check-in and other requests. (9 mentions)

Room Comfort: Room size often feels generous, with several reviews describing the rooms as big, spacious, cozy, or comfortable. (8 mentions)

Room Amenities: Water dispenser in the foyer gets positive mentions, and some reviews say the rooms come with the basic amenities needed. (3 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 27 reviews
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85% Positive
sentiment-negative-indicator
14% Unfavourable

Cleanliness

Mentioned in 20 reviews
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70% Positive
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30% Unfavourable

Service

Mentioned in 14 reviews
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64% Positive
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35% Unfavourable

Room comfort

Mentioned in 9 reviews
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55% Positive
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44% Unfavourable

Air conditioning

Mentioned in 6 reviews
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16% Positive
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83% Unfavourable

Parking

Mentioned in 6 reviews
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100% Unfavourable

Check in

Mentioned in 5 reviews
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40% Positive
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60% Unfavourable

Room size

Mentioned in 5 reviews
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80% Positive
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20% Unfavourable

Bathroom

Mentioned in 4 reviews
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100% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Segar from Indonesia
    Solo traveler
    Standard Triple - 1 Queen 1 Single
    Stayed 1 night in January 2026

    “Hotels near Lam Wah Ee Hospital”

    The hotel is very close to Lam Wah Ee Hospital. The receptionist is very friendly and speaks Indonesian well. The hotel is clean and comfortable for families of patients receiving treatment at LME Hospital.

    Reviewed July 11, 2026
    Auto-translated through generative A.I.
  2. 10.0Exceptional

    Susilawaty from Malaysia
    Group
    Deluxe Family King Suite
    Stayed 2 nights in August 2026

    “Sunstone hotel”

    A fantastic stay for a quick weekend getaway. The room was spotless, the bed was very comfortable, and the staff at the front desk were exceptionally polite and quick during check-in.

    Reviewed September 05, 2026
  3. 10.0Exceptional

    Afrilda from Indonesia
    Couple
    Standard Queen
    Stayed 2 nights in January 2026

    “The hotel is really good.”

    Honestly, it was my first experience to Penang because I wanted to get treatment, and I was not disappointed; my spouse and I were very satisfied. We could walk to Lam Wah Ee Hospital and it was cheap to go anywhere by Grab...👍

    Reviewed January 16, 2026
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    Zulkarnain from Malaysia
    Couple
    Standard Queen
    Stayed 6 nights in August 2026

    “Clean, Comfortable and Convenient”

    I stayed here for 6 days and had a really good experience. The room was clean and comfortable, and the staff were friendly and helpful. The location is also very convenient, with easy access to the city and nearby places. The only downside is that parking is a bit limited, but overall, I really enjoyed my stay. I would definitely recommend this hotel and would be happy to stay here again.

    Reviewed September 07, 2026
  5. 8.8Excellent

    Elyanny from Indonesia
    Couple
    Standard Queen
    Stayed 2 nights in October 2025

    “Near Lam Wah Ee Hospital”

    Access to a nearby hospital. Across from the hotel, there is a market where you can enjoy delicious, satisfying, and affordable cuisine.

    Reviewed December 23, 2025
    Auto-translated through generative A.I.
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