This property is in high demand!
Booked 11 times in 24h
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Sparkling clean - Guests have rated this property 9.1/10 on cleanliness
Front desk [24-hour]

- Guests have rated this property 9.0/10 on room comfort and quality
- Airport transfer available at additional charge. To request, check the...
Beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Booked 11 times in 24h
Based on 7,165 verified reviews
Location rating score
There are 62 places in walking distance!
| Value for money | 8.6 |
| Distance to city center | 20 km |
| Location rating | 8.9 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 20.4 km |
Yes, Shangri-La Rasa Sayang, Penang offers 24-hour room service.
Yes, Shangri-La Rasa Sayang, Penang has a concierge and offers tours.
Yes, Shangri-La Rasa Sayang, Penang provides newspapers.
No, Shangri-La Rasa Sayang, Penang is a strictly non-smoking property.
Yes, luggage storage is available.
Yes, Shangri-La Rasa Sayang, Penang has 3 on-site restaurants.
Yes, Shangri-La Rasa Sayang, Penang offers an airport transfer/shuttle service.
Yes, Shangri-La Rasa Sayang, Penang offers currency exchange.
Yes, free Wi-Fi is available in all rooms.
Yes, baby cots are available free of charge.
Yes, ironing facilities are available in the room.
Yes, parking is available, and it is free of charge.
Yes, Shangri-La Rasa Sayang, Penang has meeting facilities and banquet/event spaces.
Check-in starts at 03:00 PM and check-out is at 12:00 PM.
Yes, Shangri-La Rasa Sayang, Penang offers laundry service and dry cleaning.
Yes, Shangri-La Rasa Sayang, Penang has facilities for disabled guests and wheelchair accessibility.
Yes, Shangri-La Rasa Sayang, Penang offers family rooms.
Yes, Shangri-La Rasa Sayang, Penang has a bar (including a poolside bar).
Yes, Shangri-La Rasa Sayang, Penang offers honeymoon-related amenities.
Yes, there are safety deposit boxes.
Yes, Shangri-La Rasa Sayang, Penang has vegetarian and halal restaurants.
Prices drop the moment you sign in!

Shangri-La Rasa Sayang, Penang
The facilities and services provided by Shangri-La Rasa Sayang, Penang ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access.
Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Penang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Shangri-La Rasa Sayang, Penang. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Shangri-La Rasa Sayang, Penang include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Shangri-La Rasa Sayang, Penang also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel.
Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Shangri-La Rasa Sayang, Penang caters to its guests varied dietary restrictions with cuisine types such as halal available. Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here. To fill your days, be sure to check out the fantastic facilities offered at Shangri-La Rasa Sayang, Penang. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the snorkeling. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, tennis court and golf course on site in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
This is your chance to explore all that Penang has to offer. Learn about the city's art history with a day at Pinang Peranakan Mansion located 11.7 km away, where you can see collections by famous artists.
Exceptional9.1
Facilities
Excellent8.9
Location
This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
Please note that access to the public beachfront is currently limited due to ongoing coastal management works by the Penang Municipal Council.
During this period, beach access may vary depending on tidal conditions, and guests are advised to keep a safe distance from the shoreline as temporary protective measures are in place.
Thank you for your understanding, and we apologies for any inconvenience caused.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
Most recent
From 4,682 reviews
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Guests love the hotel's beautiful facilities and friendly staff. Rooms are clean and cozy with ample parking. Breakfast has good variety. The location, close to the beach and surrounded by greenery, and well-maintained garden make it perfect for a relaxing family trip.
Some guests mentioned high prices and waiting times for check-in, while a few reported maintenance and service issues. The rooms may not be very impressive and the sea view is limited due to ongoing renovation. The hotel's tea bar and staff/service could use some improvement.
6.4Good
Overall service is not good ie not up tó the par
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7.2Very good
The money spent does not meet the expectation or hype from the olden days. The hotel gives a fatigue vibe. Breakfast spread is limited to mainly local food and not international buffer style. The dinner buffet does not offer the value for money.
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10.0Exceptional
My dream hotel since schooling time. Manage to stay in this 5 star hotel.Nice landscape . Big room. Very good buffet breakfast. Only sad thing beach is dirty and cant swim.
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7.2Very good
Staff need better training
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Airport transfer
170 meters to the beach
Currency exchange
Free Wi-Fi in all rooms!
2.8
“Poor check-in process”
The check-in process took forever! Long queues. Staff who handles me was apologetic but fail to deliver promises as compensation. Room was not in good condition. Bit breakfast is quite good.
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