Shangri-La Rasa Sayang, Penang

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100

Highlights

Sparkling clean

Sparkling clean - Guests have rated this property 9.1/10 on cleanliness

Front desk [24-hour]

Front desk [24-hour]

Excellent room comfort & quality

- Guests have rated this property 9.0/10 on room comfort and quality

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Shangri‑La Rasa Sayang, Penang — beachfront Batu Ferringhi retreat with colonial architecture and tropical gardens. Ideal for two: hilltop pavilions, award‑winning spa, koi ponds, jungle trails, birdlife, sunset beachfront dining; on‑site water slide and nearby kids’ club. On lively Batu Ferringhi, steps from sandy beaches, watersports and the night market, this resort blends relaxed luxury with convenience. Amenities include a beachfront bar, indoor pool and steamroom, plus curated local tours. Rooms have air conditioning, free Wi‑Fi and a private balcony or terrace; select rooms offer garden or ocean views—ideal for two travelers seeking nature or sea vistas. Batu Ferringhi Beach, the night market and family attractions are within easy walking distance. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 11 times in 24h

Cleanliness 9.2
Facilities 9.1
Service 9.1
Location 8.9

Based on 7,165 verified reviews

Cleanliness score out of 10
Facilities score out of 10
Service score out of 10
Location score out of 10
Room comfort and quality score out of 10
Value for money score out of 10
  • "Everything from the hotel was exceptional and amazing."
  • "The room is complete, beautiful, spacious and clean."
  • "The service and hospitality were absolutely wonderful ❤️🙏🏼"
  • "This is an outstanding hotel with exceptional service."
  • "The receptionists were friendly & helpful during check-in."
See map

8.9Excellent

Location rating score

Excellent location - 170 meters to the beach
Exceptional for walking
More details on walking
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There are 62 places in walking distance!

Parking
FREE
Walkable places
Raz Kashmir Crafts
60 m
Batu Ferringhi Beach
170 m
Khaleel Noor Mart
360 m
xx x
570 m
Adventure Zone
590 m
Popular landmarks
Escape Theme Park
5.3 km
Entopia
5.4 km
Kek Lok Si Temple
9.0 km
Cheong Fatt Tze - The Blue Mansion
11.0 km
Armenian Street
11.5 km
Closest landmarks
Eden Parade
290 m
Batu Ferringhi Night Market
740 m
Bora Bora by Sunset
740 m
Yahong Art Gallery
840 m
Moonlight Bay Beach
860 m

Good to know

Value for money8.6
Distance to city center20 km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport20.4 km

Select your room

1/18

Garden Deluxe Sea View Twin

42 m²/452 ft²
Max 4 adults
2 single beds
  • Sea view
  • Non-smoking
1/12

Rasa Wing Rasa Junior Suite Twin

62 m²/667 ft²
Max 3 adults
2 single beds
  • Garden view
  • Braille and tactile signage
  • Lever handle on door
  • Mobility accessibility
  • Self-closing door
  • Electric kettle
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Cleaning products
1/11

Rasa Wing Rasa Superior King

40 m²/431 ft²
Max 3 adults
1 king bed
  • Street view
  • Braille and tactile signage
  • Lever handle on door
  • Mobility accessibility
  • Self-closing door
  • Electric kettle
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Cleaning products
1/11

Rasa Wing Rasa Junior Suite King

62 m²/667 ft²
Max 3 adults
1 king bed
  • Garden view
  • Braille and tactile signage
  • Lever handle on door
  • Mobility accessibility
  • Self-closing door
  • Electric kettle
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Cleaning products
1/10

Rasa Wing Rasa Superior Twin

40 m²/431 ft²
Max 3 adults
2 single beds
  • Mountain view
  • Braille and tactile signage
  • Lever handle on door
  • Mobility accessibility
  • Self-closing door
  • Electric kettle
  • Bathrobes
  • Bathtub
  • Cleaning products
  • Hair dryer
1/11

Garden Wing Deluxe Twin Room with Sea View

Max 3 adults
2 single beds
  • Window
  • Non-smoking
1/9

Rasa Wing Deluxe Room King

44 m²/474 ft²
Max 3 adults
1 king bed
  • Garden view
  • Braille and tactile signage
  • Lever handle on door
  • Mobility accessibility
  • Self-closing door
  • Electric kettle
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Cleaning products
1/8

Deluxe Twin Room

44 m²/474 ft²
Max 5 adults
2 double beds
Fits groups
  • Garden view
  • Electric kettle
  • Bathrobes
  • Hair dryer
  • Mirror
  • Scale
  • Toiletries
  • Towels
  • Internet access – wireless
  • LAN Internet in room [charges apply]
1/9

garden wing tranquil suite

Max 3 adults
1 king bed
  • Mobility accessibility
  • Electric kettle
  • Bathtub
  • Mirror
  • Scale
  • Internet access – wireless
  • LAN Internet in room [charges apply]
  • Satellite/cable channels
  • Telephone
  • Air conditioning
1/9

Rasa Wing Rasa Deluxe Twin Room

Max 3 adults
2 single beds
  • Window
  • Non-smoking

Frequently asked questions

Yes, Shangri-La Rasa Sayang, Penang offers 24-hour room service.

Yes, Shangri-La Rasa Sayang, Penang has a concierge and offers tours.

Yes, Shangri-La Rasa Sayang, Penang provides newspapers.

No, Shangri-La Rasa Sayang, Penang is a strictly non-smoking property.

Yes, luggage storage is available.

Yes, Shangri-La Rasa Sayang, Penang has 3 on-site restaurants.

Yes, Shangri-La Rasa Sayang, Penang offers an airport transfer/shuttle service.

Yes, Shangri-La Rasa Sayang, Penang offers currency exchange.

Yes, free Wi-Fi is available in all rooms.

Yes, baby cots are available free of charge.

Yes, ironing facilities are available in the room.

Yes, parking is available, and it is free of charge.

Yes, Shangri-La Rasa Sayang, Penang has meeting facilities and banquet/event spaces.

Check-in starts at 03:00 PM and check-out is at 12:00 PM.

Yes, Shangri-La Rasa Sayang, Penang offers laundry service and dry cleaning.

Yes, Shangri-La Rasa Sayang, Penang has facilities for disabled guests and wheelchair accessibility.

Yes, Shangri-La Rasa Sayang, Penang offers family rooms.

Yes, Shangri-La Rasa Sayang, Penang has a bar (including a poolside bar).

Yes, Shangri-La Rasa Sayang, Penang offers honeymoon-related amenities.

Yes, there are safety deposit boxes.

Yes, Shangri-La Rasa Sayang, Penang has vegetarian and halal restaurants.

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More about Shangri-La Rasa Sayang, Penang

More about Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang

The facilities and services provided by Shangri-La Rasa Sayang, Penang ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access.
Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Penang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Shangri-La Rasa Sayang, Penang. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Shangri-La Rasa Sayang, Penang include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Shangri-La Rasa Sayang, Penang also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel.
Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Shangri-La Rasa Sayang, Penang caters to its guests varied dietary restrictions with cuisine types such as halal available. Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here. To fill your days, be sure to check out the fantastic facilities offered at Shangri-La Rasa Sayang, Penang. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the snorkeling. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, tennis court and golf course on site in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that Penang has to offer. Learn about the city's art history with a day at Pinang Peranakan Mansion located 11.7 km away, where you can see collections by famous artists.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Mini golf course
  • Outdoor recreational features
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Braille and tactile signage
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dining table
  • Electric kettle
  • Fan
  • Fire extinguisher
  • Fold-up bed
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • LAN Internet in room [charges apply]
  • Lever handle on door
  • Linens
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Window that opens

Food and dining

Restaurants on site
Spice Market Cafe
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100

Excellent8.9

Location

Airports
  • Penang International Airport (PEN)
    20.4 km 48 min drive
  • Sultan Abdul Halim Airport (AOR)
    81.6 km
Public transportation
  • Penang Hill Railway Station
    8.2 km
  • Komtar Bus Terminal
    11.1 km
Hospital or clinic
  • Klinik 1 Malaysia
    1.2 km
Shopping
  • Batu Ferringhi Night Market
    740 m
Convenience store
  • 7 Eleven
    330 m
Cash withdrawal
  • ATM
    730 m

What's nearby

Popular landmarks
  • Batu Ferringhi Beach
    170 m
  • Escape Theme Park
    5.3 km
  • Entopia
    5.4 km
  • Kek Lok Si Temple
    9.0 km
  • Cheong Fatt Tze - The Blue Mansion
    11.0 km
  • Armenian Street
    11.5 km
  • Khoo Kongsi
    11.7 km
  • Penang Fort Cornwallis
    11.7 km
  • Pinang Peranakan Mansion
    11.8 km
  • Chew's Jetty
    12.1 km
Nearby landmarks
  • Raz Kashmir Crafts
    60 m
  • Batu Ferringhi Beach
    170 m
  • Eden Parade
    290 m
  • Khaleel Noor Mart
    360 m
  • xx x
    570 m
  • Adventure Zone
    590 m
  • Batu Ferringhi Night Market
    740 m
  • Bora Bora by Sunset
    740 m
  • Yahong Art Gallery
    840 m
  • Moonlight Bay Beach
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The minimum age of guests to stay is 18 years if unaccompanied by an adult.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Guests are required to provide an estimated check-in time to the property prior to arrival.
  • The property's children’s playground at Adventure Zone offers a safe and supervised play environment located at Golden Sands Resort.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center20 km
  • Travel time to airport (minutes)45
  • Airport transfer fee580 MYR
Extras
  • Breakfast charge (unless included in room price)105 MYR
The property
  • Year property opened1973
  • Number of floors8
  • Room voltage220
  • Number of rooms 304
  • Most recent renovation2014
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges3

Property announcements

This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.


Please note that access to the public beachfront is currently limited due to ongoing coastal management works by the Penang Municipal Council.
During this period, beach access may vary depending on tidal conditions, and guests are advised to keep a safe distance from the shoreline as temporary protective measures are in place.
Thank you for your understanding, and we apologies for any inconvenience caused.

Reviews of Shangri-La Rasa Sayang, Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 7.2
  • 9.6
  • 8.4
  • 10
  • 10
  • 10
  • 2.8
  • 10

Most recent

From 4,682 reviews

  • Cleanliness score 9.2 out of 10 and is a high score in Penang
  • Facilities score 9.1 out of 10 and is a high score in Penang
  • Service score 9.1 out of 10 and is a high score in Penang
  • Location score 8.9 out of 10 and is a high score in Penang
  • Room comfort and quality score 8.9 out of 10 and is a high score in Penang
  • Value for money score 8.6 out of 10 and is a high score in Penang

Review summary

Powered by OpenAI

Guests love the hotel's beautiful facilities and friendly staff. Rooms are clean and cozy with ample parking. Breakfast has good variety. The location, close to the beach and surrounded by greenery, and well-maintained garden make it perfect for a relaxing family trip.

Some guests mentioned high prices and waiting times for check-in, while a few reported maintenance and service issues. The rooms may not be very impressive and the sea view is limited due to ongoing renovation. The hotel's tea bar and staff/service could use some improvement.

Guest Type
Room Type
Language
Changed to review page 1
  1. 2.8

    Jerico from Singapore
    Family with young children
    Garden Deluxe Sea View King
    Stayed 2 nights in June 2026

    “Poor check-in process”

    The check-in process took forever! Long queues. Staff who handles me was apologetic but fail to deliver promises as compensation. Room was not in good condition. Bit breakfast is quite good.

    Reviewed August 13, 2026
  2. 6.4Good

    Nik from Malaysia
    Family with teens
    Garden Wing Deluxe Sea View Room
    Stayed 2 nights in August 2026

    “Check-in delayed by almost one hour. When the Keys is ready they called mé tó pick up from Reception, I wzited for another 20 mins, apparently the keys are still at the back office. Room 1410, the vie”

    Overall service is not good ie not up tó the par

    Reviewed August 11, 2026
  3. 7.2Very good

    Ivan from Malaysia
    Family with young children
    Deluxe Garden View Twin
    Stayed 2 nights in July 2026

    “No longer the same Raya Sayang as old time”

    The money spent does not meet the expectation or hype from the olden days. The hotel gives a fatigue vibe. Breakfast spread is limited to mainly local food and not international buffer style. The dinner buffet does not offer the value for money.

    Reviewed July 25, 2026
  4. 10.0Exceptional

    SUBRAMANIAM from Malaysia
    Couple
    Deluxe Garden View King
    Stayed 1 night in May 2026

    “Rasa Sayang”

    My dream hotel since schooling time. Manage to stay in this 5 star hotel.Nice landscape . Big room. Very good buffet breakfast. Only sad thing beach is dirty and cant swim.

    Reviewed July 14, 2026
  5. 7.2Very good

    Aaron from Australia
    Couple
    DOUBLE Garden Deluxe Sea View King
    Stayed 4 nights in June 2026

    “Honeymoon”

    Staff need better training

    Reviewed July 14, 2026
Changed to review page 1

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