Scott Service Suites

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

52A, Peel Avenue, 10350, Georgetown, Penang., Georgetown, Penang, Malaysia, 10350

Highlights

Ideal location

- Steps from Island Hospital, often within a 1–5 minute walk, making the...

Hotel room is clean, parking available and good location
Excellent room comfort & quality

- Rooms feel spacious and comfortable, with multiple guests saying suite...

The room is spacious with small living room.
Top value

- Good value for money: several guests highlight the combination of pric...

Good value for money, but everything is just perfect..
Highly rated by family travelers

The room is spacious with small living room.

Nice small hotel

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Family room

Luggage storage

Laundry

Non-smoking rooms

Daily housekeeping

About us

Scott Service Suites — boutique suites in a converted heritage shoplot in UNESCO George Town. Modern rooms with colorful street‑art décor and skyline views. Perfect for two walkers exploring murals, cafés, hawker stalls and nearby attractions. In lively Georgetown, Penang—close to colonial streets, street art and hawker hubs—Scott Service Suites combines heritage charm with hotel-style convenience. Ideal for two travelers, it offers 24-hour private check-in/check-out, daily housekeeping and luggage storage. Rooms include air conditioning, complimentary Wi‑Fi, minibar essentials and private showers with toiletries; select rooms offer sweeping city views. A short drive reaches Gurney Paragon Mall and Gurney Plaza, while Komtar is under 2 km for easy access to sights and local eats. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 7 times in 24h

Location 9.0
Value for money 8.9
Service 8.7
Cleanliness 8.6

Based on 4,638 verified reviews

Location score out of 10
Value for money score out of 10
Service score out of 10
Cleanliness score out of 10
Facilities score out of 10
  • "It is this level of hospitality that keeps me coming back."
  • "Spacious room, very clean and good for the price paid."
  • "The unit was clean, spacious, and very comfortable."
  • "The Room was spacious for family deluxe and very clean."
  • "Our stay at Scott Service Suite was a true delight."
See map

9.0Exceptional

Location rating score

Exceptional location - 330 meters from city center
Parking
FREE
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
2.4 km
Armenian Street
2.6 km
Khoo Kongsi
2.8 km
Pinang Peranakan Mansion
3.1 km
Chew's Jetty
3.1 km
Closest landmarks
Island Hospital
70 m
Island Medical Centre
80 m
Cantonese Methodist Church
220 m
Northern Heart Hospital Penang
360 m
Penang First Assembly of God
440 m

Good to know

Value for money8.9
Location rating9.0
Nearest airportPenang International Airport (PEN)
Distance to airport14.7 km

Select your room

1/17

Standard Double

30 m²/323 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.5

Excellent

Room comfort
City view
Mobility accessibility
Self-closing door
Electric kettle
Accessible toilet
Additional toilet
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
Satellite/cable channels
1/15

Deluxe Family

54 m²/581 ft²
Max 4 adults
2 single beds and 1 double bed
Fits groups

8.7

Excellent

Room comfort
City view
Mobility accessibility
Self-closing door
Electric kettle
Accessible toilet
Additional toilet
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
Satellite/cable channels
1/14

Standard Twin

30 m²/323 ft²
Max 2 adults
2 single beds

8.4

Excellent

Room comfort
City view
Mobility accessibility
Self-closing door
Electric kettle
Accessible toilet
Additional toilet
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
Satellite/cable channels
1/8

Studio Family

59 m²/635 ft²
Max 4 adults
2 single beds and 1 king bed
Fits groups

8.7

Excellent

Room comfort
City view
Mobility accessibility
Self-closing door
Accessible toilet
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Walk-in shower
Internet access – wireless
Telephone
TV
Air conditioning
1/7

Deluxe Family Suite

59 m²/635 ft²
Max 4 adults
1 double bed and 2 single beds
Fits groups

8.6

Excellent

Room comfort
City view
Mobility accessibility
Self-closing door
Electric kettle
Accessible toilet
Additional toilet
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
1/8

Family Room

Max 3 adults
Fits groups
1/6

Studio Double

30 m²/323 ft²
Max 2 adults
1 double bed

8.4

Excellent

Room comfort
Hair dryer
Mirror
Shower
Satellite/cable channels
Telephone
TV
Wi-Fi [free]
Air conditioning
Fan
Desk
Window
Window that opens
Clothes rack
Accessible by stairs
Non-smoking
1/5

Studio - 3 adults

30 m²/323 ft²
Max 3 adults
1 double bed and 1 single bed

8.4

Excellent

Room comfort
City view
Mobility accessibility
Self-closing door
Accessible toilet
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Walk-in shower
Internet access – wireless
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/5

Family 2 Bedroom Suite

82 m²/883 ft²
Max 4 adults
1 king bed / 2 single beds
Fits groups

8.7

Excellent

Room comfort
City view
2 bedrooms
2 bathrooms
Electric kettle
Accessible toilet
Additional bathroom
Additional toilet
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
1/3

Family 2 Bedroom Apartment

82 m²/883 ft²
Max 6 adults
1 double bed
Fits groups
City view
2 bedrooms
Non-smoking

Frequently asked questions

While staying at Scott Service Suites, begin your getaway by exploring the closest attractions that are within walking distance to the property which include Island Hospital, Cantonese Methodist Church, and Penang First Assembly of God.

While staying at Scott Service Suites, enjoy your evening or night out at Bagan Lounge, R&B Pub, and Club Momo to get the most out of your nightlife.

While lodging at Scott Service Suites, take joy in your early morning or evening wander at nearby park which include Irrawaddy Road Pocket Park, Dato' Kramat Gardens, and College Square.

Verified past guests that have stayed at Scott Service Suites had an average nightly stay of 2 nights at this property.

Scott Service Suites can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Past guests that stayed at Scott Service Suites have given this property a rating of 9.035 for its exceptional location as the major highlight for their stay.

Past business travelers that have stayed at this property have given Scott Service Suites an average rating of 8.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Scott Service Suites an average rating of 8.5. You can look up more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Scott Service Suites an average rating of 8.7. You can find more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

The closest airport to Scott Service Suites is Penang International Airport, 15.0 km away.

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More about Scott Service Suites

More about Scott Service Suites

Convenience at Your Fingertips: Scott Service Suites in Penang

At Scott Service Suites in Penang, we understand the importance of convenience during your stay. That's why we offer a range of top-notch facilities to ensure a hassle-free experience. Stay connected with our complimentary Wi-Fi available in all rooms, allowing you to easily catch up on work, connect with loved ones, or simply browse the web at your leisure. Our daily housekeeping service ensures that your room is always clean and tidy, allowing you to focus on enjoying your time in Penang without any worries about chores. With these convenience facilities, we strive to make your stay at Scott Service Suites as comfortable and enjoyable as possible.

Convenient Transport Facilities at Scott Service Suites

At Scott Service Suites, we understand the importance of hassle-free transportation during your stay in Penang, Malaysia. That's why we offer a range of convenient transport facilities to ensure your comfort and convenience. One of the standout features of our hotel is the complimentary car park. We provide a spacious and secure car park free of charge for our guests, allowing you to park your vehicle with ease and peace of mind. Whether you're traveling with your own car or renting one during your stay, you can rest assured that your vehicle will be safe and easily accessible. Say goodbye to the stress of finding parking spaces or worrying about the security of your vehicle - at Scott Service Suites, we've got you covered. In addition to our complimentary car park, we also offer other transport facilities to enhance your stay. Our hotel is conveniently located near public transportation hubs, making it easy for you to explore Penang and its surrounding areas. Whether you prefer to take a taxi, bus, or train, you'll find convenient options just a short distance away from our hotel. Our friendly staff is always ready to assist you with directions and recommendations, ensuring that you have a seamless and enjoyable travel experience. Experience the convenience of our transport facilities at Scott Service Suites and enjoy a stress-free stay in Penang. Book your stay with us today and let us take care of your transportation needs.

Indulge in Culinary Delights at Scott Service Suites

At Scott Service Suites, guests can look forward to a delightful dining experience without even stepping out of the hotel. The hotel offers an array of dining facilities that cater to every palate and preference. Start your day with a scrumptious breakfast at the on-site café, where you can savor freshly brewed coffee, a selection of pastries, and a variety of hot and cold dishes. For lunch and dinner, head to the hotel's stylish restaurant, which serves a delectable menu of local and international cuisines. From flavorful Malaysian specialties to international favorites, there is something to satisfy every craving. Additionally, guests can also enjoy the convenience of room service, allowing them to dine in the comfort of their own suite. With Scott Service Suites' dining facilities, every meal is a delightful experience.

Experience Comfort and Space at Scott Service Suites

Scott Service Suites in Penang, Malaysia offers a wide range of spacious and comfortable rooms to suit every traveler's needs. Whether you're traveling with family, friends, or on a solo adventure, Scott Service Suites has the perfect room for you. Choose from the Deluxe Family room, Deluxe Family Suite, Family 2 Bedroom Suite, Standard Double, Standard Twin, Studio Double, Studio Family, or Studio Twin. Each room is thoughtfully designed to provide a relaxing and enjoyable stay. With sizes ranging from 29 to 82 square meters, you'll have plenty of space to unwind after a day of exploring the vibrant city of Penang. Booking your stay at Scott Service Suites on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's easy-to-use platform, you can easily browse through the room options, compare prices, and make your reservation in just a few clicks. So why wait? Book your stay at Scott Service Suites now and indulge in a comfortable and convenient stay in Penang.

Exploring the Vibrant Charm of Georgetown in Penang

Nestled in the heart of Penang, Malaysia, Scott Service Suites offers an ideal base for exploring the vibrant charm of Georgetown. Known as a UNESCO World Heritage Site, this historic city is a melting pot of cultures, architecture, and culinary delights. As you step out of the hotel, you'll find yourself immersed in the rich heritage of Georgetown. Take a leisurely stroll along the quaint streets lined with colonial buildings, Chinese shophouses, and colorful street art. Discover hidden gems like Clan Jetties, where traditional wooden houses stand on stilts above the water, or visit the iconic Khoo Kongsi, a magnificent Chinese clanhouse with intricate carvings. Georgetown is a food lover's paradise, and the surrounding area is teeming with mouthwatering options. Indulge in local delicacies such as Char Kway Teow, Assam Laksa, and Hokkien Mee at the famous hawker stalls scattered throughout the city. Don't forget to explore the bustling markets, where you can savor fresh fruits, spices, and snacks. Whether you're captivated by the rich history, the vibrant street art scene, or the delectable cuisine, Georgetown offers a truly immersive experience. With its central location, Scott Service Suites is the perfect choice for discovering all that this enchanting city has to offer.

Convenient Transportation from Penang Airport to Scott Service Suites

Located in the heart of Georgetown, Penang, Scott Service Suites offers a comfortable and convenient stay for travelers visiting this vibrant city. When it comes to reaching Scott Service Suites from the nearest airport, Penang International Airport (PEN), there are several transportation options available. One of the most convenient ways to get to Scott Service Suites from the airport is by taking a taxi. Taxis are readily available outside the airport terminal, and the journey to Georgetown usually takes around 30 minutes, depending on traffic conditions. It is advisable to negotiate the fare with the driver before starting the journey to ensure a fair price. Another option is to book a private airport transfer in advance. Many hotels and accommodations, including Scott Service Suites, offer this service for their guests. This hassle-free option allows you to have a driver waiting for you at the airport, who will take you directly to the doorstep of Scott Service Suites. For budget-conscious travelers, the Rapid Penang bus service is an affordable and reliable option. From the airport, take bus number 401E, which operates from 6:00 am to 11:30 pm, and get off at the Weld Quay Bus Terminal. From there, it is a short walk or a quick taxi ride to Scott Service Suites. No matter which transportation option you choose, arriving at Scott Service Suites is a breeze, allowing you to start your Penang adventure without any hassle. With its central location and comfortable amenities, Scott Service Suites is the perfect base for exploring the rich cultural heritage and vibrant attractions of Georgetown, Penang.

Discover the Rich Heritage and Vibrant Art Scene near Scott Service Suites

Located in the heart of Penang, Malaysia, Scott Service Suites offers a prime location surrounded by a wealth of landmarks and attractions. Immerse yourself in the rich heritage of the city by visiting the nearby Pinang Peranakan Mansion, a beautifully restored 19th-century mansion showcasing the unique Peranakan culture. Marvel at the intricate architecture and explore the fascinating heritage artifacts on display. For a glimpse into Penang's maritime history, head to Chew's Jetty, a traditional wooden stilt house settlement that dates back to the 19th century. Walk along the wooden boardwalks and soak in the nostalgic atmosphere as you learn about the daily lives of the residents. Another architectural gem nearby is Cheong Fatt Tze - The Blue Mansion, a striking indigo-colored mansion that reflects the elegance of 19th-century Chinese architecture. Art enthusiasts will be delighted to discover the vibrant street art scene in George Town, just a short distance from the hotel. Stroll along Armenian Street and be captivated by the colorful murals and interactive installations that adorn the walls. Don't miss the opportunity to visit the Upside Down Museum, a unique attraction where you can experience the thrill of walking on the ceiling and defying gravity. With its close proximity to Penang's top landmarks and cultural sites, Scott Service Suites is the perfect base for exploring the city's rich heritage and vibrant art scene.

Convenient Public Transport Access at Scott Service Suites

Located in the heart of Penang, Malaysia, Scott Service Suites offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away, you will find the Komtar Bus Terminal, which serves as a major transportation hub in the city. From here, you can hop on a bus and explore the vibrant streets of Penang, visiting popular attractions such as George Town and the Clan Jetties. Another nearby public transport station is the Pengkalan Raja Tun Uda Bus Terminal. Situated within close proximity to Scott Service Suites, this terminal provides convenient connections to various destinations across Penang. Whether you want to explore the beautiful beaches of Batu Ferringhi or indulge in the delicious local street food, the Pengkalan Raja Tun Uda Bus Terminal offers a hassle-free way to get around the city. With these public transport options at your doorstep, staying at Scott Service Suites allows you to easily navigate Penang and make the most of your stay in this enchanting city.

A Culinary Adventure Awaits

Scott Service Suites is surrounded by a plethora of dining options that will satisfy even the most discerning palate. Just steps away from the hotel, guests can indulge in a delectable meal at Teksen Restaurant, known for its mouthwatering Chinese cuisine. For those craving international flavors, PINWHEEL RESTO CAFE offers a diverse menu featuring Western and Asian fusion dishes. Halab Penang is a must-visit for lovers of Middle Eastern cuisine, while Wheeler's is the go-to spot for authentic British fare. The Forest - Heritage is a charming restaurant that specializes in traditional Malaysian dishes, and Restoran Nasi Kandar Line Clear is famous for its flavorful local curries. Tai Tong Restaurant is a local favorite for its extensive menu of Chinese delicacies, and Holy Guacamole - Love Lane serves up delicious Mexican fare. For a cozy and laid-back atmosphere, Lagenda House & Cafe is the perfect spot to enjoy a cup of coffee and a light meal. And for those looking to sample a variety of local dishes, Sungai Pinang Food Court (Astaka Sungai Pinang) offers an array of hawker delights. With such a diverse range of dining options right at your doorstep, a culinary adventure awaits at Scott Service Suites.

Shop 'til You Drop at Scott Service Suites

Located in the heart of Penang, Scott Service Suites is surrounded by an array of shopping landmarks that cater to every shopaholic's dream. Just a short stroll away, you'll find Fuan Wong, Hong Giap Hang, and Penang Plaza, offering a wide selection of local and international brands. For those looking for a unique shopping experience, the Macallum Street Night Market and Lorong Kulit Flea Market are must-visit destinations, where you can browse through a treasure trove of vintage finds and local handicrafts. If you're interested in aquatic wonders, don't miss the opportunity to visit Chew Thean Yang Aquarium, where you can marvel at an impressive collection of marine life. For those looking for traditional craftsmanship, Seang Hin Leong Rattan and Bamboo Craft is the perfect place to find beautifully handcrafted rattan and bamboo products. And if you're in the mood for some souvenir shopping, Siddhi Gifts & Crafts offers a wide range of unique and locally-made gifts. For animal lovers, a visit to Penang SPCA is a must, where you can support a good cause while browsing through their selection of pet-related products. And last but not least, don't forget to explore the bustling Chowraster Bazaar, a vibrant market where you can find everything from clothing and accessories to local snacks and souvenirs. With such a diverse range of shopping options right at your doorstep, Scott Service Suites is the perfect choice for a shopaholic's paradise.

Affordable Luxury at Scott Service Suites

When it comes to finding the perfect accommodation in Penang, Scott Service Suites offers unbeatable value for money. With an average price of just $32 per room, this upscale hotel provides a luxurious experience without breaking the bank. Compared to the average price of a hotel room in Penang, which stands at $69, Scott Service Suites is a budget-friendly option that doesn't compromise on quality. At Scott Service Suites, guests can enjoy spacious and well-appointed rooms that are tastefully decorated with modern furnishings. Each room is equipped with all the essential amenities, including a comfortable bed, a flat-screen TV, a mini fridge, and a private bathroom. The hotel also offers a range of convenient facilities such as a fitness center, a swimming pool, and a 24-hour front desk. Whether you're traveling for business or leisure, Scott Service Suites provides exceptional value for money. With its affordable rates and top-notch amenities, this hotel is the perfect choice for those seeking comfort and convenience without breaking the bank.

Wonderful Stay at Scott Service Suites

Scott Service Suites in Penang, Malaysia has received rave reviews from its satisfied guests. One guest described their experience as a 'good stay' with a nice, clean, big, and beautiful hotel. The cleanliness of the hotel and the friendly staff were also highlighted, making for an overall pleasant stay. Another reviewer praised the hotel for its clean and simple design, as well as the ambiance and facilities provided. They highly recommended the hotel and expressed their intention to stay here again in the future. With its spacious rooms and friendly front desk, Scott Service Suites offers a truly memorable experience for its guests.

Exceptional Customer Ratings for Scott Service Suites

Scott Service Suites in Penang, Malaysia has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and convenient stay. With an impressive overall rating of 8.6, guests have consistently praised the hotel for its outstanding value, excellent facilities, and impeccable cleanliness. One of the standout features of Scott Service Suites is its exceptional value for money. With a rating of 8.9 in this category, guests have found that the hotel offers a remarkable level of comfort and service at an affordable price. Whether you are a budget-conscious traveler or simply looking for great value, Scott Service Suites is sure to exceed your expectations. In addition to its value, Scott Service Suites also boasts excellent facilities that have garnered an impressive rating of 8.0. Guests can enjoy a range of amenities including a fitness center, swimming pool, and complimentary Wi-Fi. Whether you're looking to maintain your fitness routine or simply relax and unwind, the hotel's facilities are designed to cater to all your needs.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Accessible by stairs
  • Air conditioning
  • Clothes rack
  • Desk
  • Fan
  • Free bottled water unavailable
  • Hair dryer
  • Mirror
  • Non-smoking
  • Shower
  • Telephone
  • TV
  • Window

Location

52A, Peel Avenue, 10350, Georgetown, Penang., Georgetown, Penang, Malaysia, 10350

Exceptional9.0

Location

Airports
  • Penang International Airport (PEN)
    14.7 km
  • Sultan Abdul Halim Airport (AOR)
    86.6 km
Public transportation
  • Komtar Bus Terminal
    2.1 km
  • Pengkalan Raja Tun Uda Bus Terminal
    3.3 km
Hospital or clinic
  • Island Medical Centre
    80 m
Shopping
  • Batu Ferringhi Night Market
    9.2 km
Convenience store
  • 7 Eleven
    830 m
Cash withdrawal
  • ATM
    360 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    2.4 km
  • Armenian Street
    2.6 km
  • Khoo Kongsi
    2.8 km
  • Pinang Peranakan Mansion
    3.1 km
  • Chew's Jetty
    3.1 km
  • Penang Fort Cornwallis
    3.3 km
  • Kek Lok Si Temple
    5.1 km
  • Batu Ferringhi Beach
    9.2 km
  • Entopia
    11.2 km
  • Escape Theme Park
    11.3 km
Nearby landmarks
  • Island Hospital
    70 m
  • Island Medical Centre
    80 m
  • Cantonese Methodist Church
    220 m
  • Northern Heart Hospital Penang
    360 m
  • Penang First Assembly of God
    440 m
  • Hong Hock See Temple
    450 m
  • PTPL College
    510 m
  • Loh Guan Lye Specialist Centre
    520 m
  • Floating Mosque
    550 m
  • Loh Guan Lye Hospital
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
The property
  • Number of rooms 68
  • Non-smoking rooms/floorsyes

Reviews of Scott Service Suites from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 9.2
  • 7.6
  • 4.4
  • 10
  • 9.6
  • 8.0

Most recent

From 4,638 reviews

  • Location score 9 out of 10 and is a high score in Penang
  • Value for money score 8.9 out of 10 and is a high score in Penang
  • Service score 8.7 out of 10 and is a high score in Penang
  • Cleanliness score 8.6 out of 10 and is a high score in Penang
  • Facilities score 8 out of 10 and is a high score in Penang

Review summary

Powered by OpenAI

This hotel is perfectly situated near Island Hospital, restaurants, cafes, and shops. Rooms are immaculate, capacious, and cozy, equipped with family-friendly amenities such as a mini-fridge, sizable shower/bathroom, and a comfy bed. The staff is incredibly friendly and provides excellent service. Guests can park with ease and no access card is required. The location is also ideal for both leisure and business travelers, with straightforward access to public transportation.

Some guests experienced noise disturbance from neighboring rooms affecting the quality of sleep.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 164 reviews
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93% Positive
sentiment-negative-indicator
6% Unfavourable

Cleanliness

Mentioned in 129 reviews
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65% Positive
sentiment-negative-indicator
34% Unfavourable

Room size

Mentioned in 84 reviews
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96% Positive
sentiment-negative-indicator
3% Unfavourable

Service

Mentioned in 72 reviews
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72% Positive
sentiment-negative-indicator
27% Unfavourable

Parking

Mentioned in 34 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Value for money

Mentioned in 34 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Bathroom

Mentioned in 28 reviews
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28% Positive
sentiment-negative-indicator
71% Unfavourable

Room comfort

Mentioned in 26 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Family

Mentioned in 24 reviews
sentiment-positive-indicator
100% Positive
Changed to review page 1
  1. 8.8Excellent

    nur from Malaysia
    Family with young children
    Standard Double
    Stayed 1 night in December 2025

    “Value of Money”

    ✨ strategic, tengah Georgetown. Belakang island hospital. ✨ senang dpt grab. ✨ bilik luas, ada sinki di luar bilik air. Ini best senang nk basuh botol susu anak 🤣 ✨ bilik air luas, pressure air pon kuat. Best mandi. ✨ peti ais dua pintu wlpn comel je peti ais dia hewhewhew ✨ parking space utk kereta pon byk. ✨ coway water dipenser available at ground floor! 😬 ✨ aircond pon sejuk i think 1.5hp lah. Mine come with 4 kids. Happy to stay here!

    Reviewed January 02, 2026
  2. 10.0Exceptional

    Mohammd from Malaysia
    Family with young children
    Deluxe Family
    Stayed 2 nights in June 2026

    “Sangat berpuas hati”

    Saya sangat berpuas hati dengan pengalaman menginap di hotel ini. Proses daftar masuk berjalan lancar dan kakitangan hotel sangat mesra, profesional serta sentiasa bersedia membantu. Bilik yang disediakan bersih, luas dan selesa. Kemudahan dalam bilik berada dalam keadaan baik, termasuk katil yang empuk, penghawa dingin yang berfungsi dengan sempurna serta bilik air yang bersih dan terjaga. Pemandangan dari bilik juga sangat menarik dan menambahkan lagi keselesaan sepanjang penginapan. Lokasi hotel amat strategik, mudah diakses dan berhampiran dengan pelbagai kemudahan seperti restoran, kedai serbaneka serta tempat-tempat menarik untuk dikunjungi. Sarapan yang disediakan juga memuaskan dengan pilihan makanan yang pelbagai dan sedap. Sepanjang penginapan, suasana hotel terasa tenang, selamat dan sesuai untuk berehat sama ada bagi tujuan percutian mahupun urusan kerja. Secara keseluruhannya, pengalaman saya di hotel ini sangat memuaskan dan melebihi jangkaan. Saya pasti akan mempertimbangkan untuk menginap di sini lagi pada masa akan datang serta mengesyorkannya kepada keluarga dan rakan-rakan.

    Reviewed June 09, 2026
  3. 9.2Exceptional

    Devi from Indonesia
    Group
    Studio Family
    Stayed 4 nights in April 2026

    “Exceptional”

    Suitable for those who want to go to the island hospital for treatment because it is within walking distance. Close enough to culinary places.

    Reviewed April 22, 2026
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    Azahar from Malaysia
    Couple
    Studio Double
    Stayed 1 night in April 2026

    “Amazing place to stay.”

    Bilik bersih dan luas. Sangat selesa. Ada arah kiblat. Ada kerusi dan rehal di bilik. Sangat berbaloi dengan harga. Cuma tidak si sediakan air mineral & ubat gigi. Itu shaja. Pasti kembali lagi.

    Reviewed April 30, 2026
  5. 10.0Exceptional

    Marli from Indonesia
    Family with teens
    Standard Double
    Stayed 1 night in April 2025

    “Comfortable hotel”

    I have been a monthly subscriber to this hotel for a long time because it's just across from Island Hospital. The service is friendly and the rooms are spacious, clean, and have cold air conditioning.

    Reviewed April 10, 2025
    Auto-translated through generative A.I.
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