Royale Chulan Penang

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300

Highlights

Ideal location

- Walking-distance location in the heart of George Town gives easy acces...

Hotel nearby with attraction place with walking distance.
Great breakfast

- Breakfast buffet receives frequent praise for wide variety and local d...

Clean , nice food for breakfast, friendly staff, good value.

- Colonial heritage and classic Peranakan charm get frequent praise, wit...

It’s been a great time I have at Royale Chulan.
Top value

- Several guests report the hotel as good value for money, citing matche...

Clean , nice food for breakfast, friendly staff, good value.
Excellent room comfort & quality

Very spacious room with all the amenities you need.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Pool (kids)

Luggage storage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Rated with 4.0 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

This property is in high demand!

Booked 20 times in 24h

Location 8.9
Service 8.8
Cleanliness 8.7
Room comfort and quality 8.7

Based on 22,115 verified reviews

Location score out of 10
Service score out of 10
Cleanliness score out of 10
Room comfort and quality score out of 10
Value for money score out of 10
Facilities score out of 10
  • "The swimming pool is amazing and the hotel's best feature."
  • "Overall, it was a pleasant stay, and I highly recommend it!"
  • "I am very happy and satisfied with my choice to stay here."
  • "Overall, this hotel exceeded our expectations in every way."
  • "A fantastic hotel, with well equiped, immaculate rooms."
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Nearest transportation options

Pengkalan Raja Tun Uda Bus Terminal is within 0.35 km

Komtar Bus Terminal is within 1.51 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 151 places in walking distance!

Walkable places
British Council Penang
10 m
Hawaii Travel & Tours
260 m
Langkawi Coral
270 m
Queen Victoria Memorial Clocktower
280 m
Penang Heritage Trust
280 m
Popular landmarks
Penang Fort Cornwallis
680 m
Chew's Jetty
690 m
Khoo Kongsi
770 m
Armenian Street
840 m
Cheong Fatt Tze - The Blue Mansion
1.1 km
Closest landmarks
Main Post Office
60 m
HSBC Bank @ Lebuh Downing
170 m
Alliance Bank @ Lebuh Pantai
180 m
Standard Chartered Bank @ Georgetown
210 m
Immigration Office
220 m

Good to know

Value for money8.7
Distance to city center1km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport15.4 km

Select your room

1/18

Deluxe Suite

68 m²/732 ft²
Max 2 adults
1 queen bed
Pool view
Adjustable height hand-held shower wand
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
1/18

Studio Room

50 m²/538 ft²
Max 2 adults
1 double bed
Sea (partial view) view
Adjustable height hand-held shower wand
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
1/18

Executive Suite

68 m²/732 ft²
Max 2 adults
1 double bed
Harbor view
Mobility accessibility
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
1/16

Superior Twin Room

28 m²/301 ft²
Max 2 adults
2 single beds
City view
Mobility accessibility
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
1/13

Superior King Room

28 m²/301 ft²
Max 2 adults
1 king bed
Preferred by Couples
City view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – LAN
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
1/13

Superior Room

28 m²/301 ft²
Max 3 adults
1 double bed
Non-smoking
1/13

Superior Room

28 m²/301 ft²
Max 3 adults
1 double bed
Non-smoking
1/13

Superior Room

28 m²/301 ft²
Max 3 adults
1 double bed
Non-smoking
1/14

Superior Room

Max 3 adults
1 double bed
Non-smoking
1/12

Deluxe King

37 m²/398 ft²
Max 2 adults
1 king bed
Pool view
Electric kettle
Bathrobes
Bathroom phone
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]

Frequently asked questions

While relaxing at Royale Chulan Penang, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

The average travel time to get from Royale Chulan Penang to the airport is 32 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

While residing at Royale Chulan Penang, begin your trip by discovering the closest points of interest that are within walking distance to the property which include British Council Penang, Hawaii Travel & Tours, and Langkawi Coral.

While lodging at Royale Chulan Penang, delight in your evening or night out at Farquhar's Bar, Club Momo, and R&B Pub to make the most out of your nightlife.

While lodging at Royale Chulan Penang, take joy in your morning or evening stroll at nearby park which include Sejarah Koh Seang Tat, Armenian Park, and Friendship Park.

Royale Chulan Penang was built in 2014.

Verified guests that stayed at Royale Chulan Penang have given this property a rating of 8.947 for its remarkable location as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given Royale Chulan Penang an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Royale Chulan Penang an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Royale Chulan Penang’s community is Georgetown which consists of popular restaurants such as Auntie Gaik Lean's Old School Eatery, Two Frenchies Cafe Bistro, and The Forest - Heritage.

The nearest airport to Royale Chulan Penang is Penang International Airport, 15.0 km away.

Pengkalan Raja Tun Uda Bus Terminal is about 0.35 km away.

Yes, there is a concierge service.

Yes, room service is available.

Yes, safety deposit boxes are available.

Yes, there is a business center and meeting facilities.

Breakfast options include buffet, continental, international, and American breakfast.

Yes, the front desk is available 24 hours.

Yes, a cot is available for free.

Yes, the property is strictly non-smoking.

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More about Royale Chulan Penang

More about Royale Chulan Penang

Royale Chulan Penang

The range of services provided by Royale Chulan Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Penang. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Guestrooms at Royale Chulan Penang are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with mini bar in some rooms.
Royale Chulan Penang also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Royale Chulan Penang lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Penang. Learn about the city's art history with a day at Pinang Peranakan Mansion located 330 m away, where you can see collections by famous artists.

Reasons to stay here

This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Shower
  • Slippers
  • Telephone
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Tea Room
  • Cuisine: British
  • Menu: Buffet
Sri Tanjung Cafe
  • Cuisine: Asian, International, Local, Malaysian
  • Menu: Buffet

Location

1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300

Excellent8.9

Location

Airports
  • Penang International Airport (PEN)
    15.4 km 24 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.9 km
Public transportation
  • Pengkalan Raja Tun Uda Bus Terminal
    350 m
  • Komtar Bus Terminal
    1.5 km
Hospital or clinic
  • Health And Medical Section Penang Port
    260 m
Shopping
  • Gurney Plaza
    4.5 km
Convenience store
  • 7 Eleven
    190 m
Cash withdrawal
  • ATM
    200 m

What's nearby

Popular landmarks
  • Pinang Peranakan Mansion
    330 m
  • Penang Fort Cornwallis
    680 m
  • Chew's Jetty
    690 m
  • Khoo Kongsi
    770 m
  • Armenian Street
    840 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Kek Lok Si Temple
    8.0 km
  • Batu Ferringhi Beach
    12.2 km
  • Entopia
    14.6 km
  • Escape Theme Park
    14.7 km
Nearby landmarks
  • British Council Penang
    10 m
  • Main Post Office
    60 m
  • HSBC Bank @ Lebuh Downing
    170 m
  • Alliance Bank @ Lebuh Pantai
    180 m
  • Standard Chartered Bank @ Georgetown
    210 m
  • Immigration Office
    220 m
  • Health And Medical Section Penang Port
    260 m
  • Hawaii Travel & Tours
    260 m
  • Langkawi Coral
    270 m
  • Queen Victoria Memorial Clocktower
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Maximum 2 children under 12 years old stay for free if using existing bed.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Gym Access: Gym will now be accessible 24 hours a day.
  • This is a strictly non-smoking property. Penalty might be incurred to guest(s) who smoke within the property (including rooms).
  • Charges for Car Park: RM 5 per 3 night stay
  • Swimming Pool Timing: 7:00AM to 8:00PM daily
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center1km
  • Travel time to airport (minutes)32
Extras
  • Breakfast charge (unless included in room price)67.2 MYR
The property
  • Year property opened2014
  • Number of floors6
  • Number of rooms 179
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges0
Parking
  • Daily parking fee5 MYR

Property announcements

Guests who book rooms with breakfast will be entitled to a maximum of 2 daily breakfasts for adults. Additional child breakfast charges are applied for children from 4 to under 12 years old.

Reviews of Royale Chulan Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

From 17,402 reviews

  • Location score 8.9 out of 10 and is a high score in Penang
  • Service score 8.8 out of 10 and is a high score in Penang
  • Cleanliness score 8.7 out of 10 and is a high score in Penang
  • Room comfort and quality score 8.7 out of 10 and is a high score in Penang
  • Value for money score 8.7 out of 10 and is a high score in Penang
  • Facilities score 8.5 out of 10 and is a high score in Penang

Review summary

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This hotel's location near the city center and tourist attractions, ferry pier, and eateries makes it convenient for guests. The rooms have a premium feel and are clean and spacious with comfortable beds. The staff is excellent and accommodating, receiving praise from guests for their service. Breakfast offers a great variety of choices, and the facilities create a quiet and peaceful atmosphere.

Clean rooms, some outdated, guests report worn mattresses and outdated bathrooms.

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 381 reviews
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84% Positive
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15% Unfavourable

Breakfast

Mentioned in 369 reviews
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89% Positive
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10% Unfavourable

Location

Mentioned in 317 reviews
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96% Positive
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3% Unfavourable

Cleanliness

Mentioned in 296 reviews
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77% Positive
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22% Unfavourable

Room comfort

Mentioned in 154 reviews
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77% Positive
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22% Unfavourable

Room size

Mentioned in 106 reviews
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94% Positive
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5% Unfavourable

Pool

Mentioned in 86 reviews
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77% Positive
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22% Unfavourable

Parking

Mentioned in 79 reviews
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53% Positive
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46% Unfavourable

Value for money

Mentioned in 75 reviews
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84% Positive
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16% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    tan from Malaysia
    Couple
    Superior King Room
    Stayed 1 night in June 2026

    “Amazing Hotel”

    The bed sheets and towels were spotless, the bathroom was excellent with strong water pressure and cleanliness, the room itself was very clean and fragrant, breakfast was delicious and the price was reasonable. The location was also strategic, within walking distance to all tourist spots around Georgetown. The staff, including the parking guards, were professional, helpful, and polite.

    Reviewed June 04, 2026

    Dear Tan, Greetings from Royale Chulan Penang! Thank you for taking the time to review our property, your rating and exceptional review is very much valued. We appreciate all the positive feedback and are happy to read that the location, breakfast and staff hospitality contributed to your great stay here with us. We appreciate your support and can't wait to welcome you back here again soon. Kind regards, Dennis Lee General Manager

    Responded June 11, 2026
    Royale Chulan Penang
  2. 10.0Exceptional

    Cao from China
    Business traveler
    Superior Twin Room
    Stayed 3 nights in December 2025

    “Must-stay hotels in Penang!”

    I brought my father to check in, and we booked a twin room with breakfast, it was truly amazing! Check-in was at 3 PM, and the room was arranged on the third floor with a pool view. The space was quite large, the shower had strong water pressure, and I slept very well! The breakfast had a variety of options and tasted great! The hotel's location is really good, with CAT buses nearby, and other buses can take you to tourist attractions. It's also convenient to walk to the Clan Jetties and the Street Art area! There are many dining options around. The staff was enthusiastic, and the hotel had a pleasant fragrance! I will choose this place again when I come back to Penang!

    Reviewed December 08, 2025
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    Dear Cao, Greetings to you from all of us at Royale Chulan Penang! Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We are truly delighted to know that you and your father had an enjoyable experience, from the comfortable twin room and restful night’s sleep to the pool view and satisfying breakfast selection. It is also encouraging to hear that our central location, accessibility to public transport, and proximity to Penang’s heritage attractions added to the convenience of your visit. Your kind remarks on our team’s warm service and the overall ambience of the hotel are very much appreciated and will be shared with our colleagues as motivation to continue delivering memorable stays. We look forward to welcoming you back to Royale Chulan Penang on your next visit to Penang. Kind regards, Dennis Lee General Manager

    Responded December 15, 2025
    Royale Chulan Penang
  3. 10.0Exceptional

    MAYUMI from Indonesia
    Solo traveler
    Superior Twin Room
    Stayed 3 nights in July 2026

    “The staff's response is excellent.”

    The staff at this hotel always greeted us with a smile, and we had a very pleasant stay. I think the location is perfect for sightseeing. There was also a hawker just beyond the lobby's hedge, and there were restaurants on the other side, making it easy to walk to Little India, which had plenty of sights to enjoy on a stroll. I would love to stay at this hotel again.

    Reviewed July 08, 2026
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    Dear Mayumi, Greetings from Royale Chulan Penang! Thank you for your wonderful review and for choosing to stay with us on your recent visit to Penang. We are truly delighted to hear that our team's warm hospitality and friendly smiles made your stay a pleasant one. Your kind words are a great encouragement to all of us, and we will be sure to share your compliments with the team. We are also pleased that you enjoyed our central location, with easy access to local hawker stalls, restaurants, Little India, and many of George Town's iconic attractions. It's wonderful to know that our location added to your sightseeing experience. We look forward to welcoming you back to Royale Chulan Penang for another memorable visit. Kind regards, Dennis Lee General Manager

    Responded July 14, 2026
    Royale Chulan Penang
  4. 9.6Exceptional

    MUHAMAD from Malaysia
    Couple
    Superior
    Stayed 1 night in June 2026

    “Good staycation”

    The location was spot on, making it easy to explore nearby attractions. The room was spacious, clean, and well-maintained, with good Wi-Fi and bathroom amenities that added to the comfort. Staff were friendly and attentive throughout, and housekeeping kept everything tidy. Facilities were generally good, though there was some room for improvement. Overall, great value for the price.

    Reviewed June 18, 2026

    Dear Muhamad, Greetings from Royale Chulan Penang! Thank you for choosing us for your holiday accommodations and for taking the time to review our property. We are delighted that you enjoyed your stay with us, and our delicious and varied options for breakfast, friendly staff and spacious room made a good impression on you. We look forward to welcoming you back for another lovely stay. Kind regards, Dennis Lee General Manager

    Responded June 22, 2026
    Royale Chulan Penang
  5. 10.0Exceptional

    Huong from Vietnam
    Couple
    Superior King Room
    Stayed 3 nights in March 2026

    “Excellent experience”

    I don’t know why this hotel could receive bad reviews but it’s an amazing place for me. It’s located at the beginning of George Town, not very pricey but the room is super clean, spacious, quiet, and convenient. Staff are very welcoming and helpful. Highly recommend this place to stay in Penang.

    Reviewed March 13, 2026
    Auto-translated through generative A.I.

    Dear Huong, Greetings from Royale Chulan Penang! Thank you for your wonderful review and for sharing your experience. We are truly delighted to know that you had such an enjoyable stay and that you found the room clean, spacious, quiet, and comfortable. It is especially encouraging to hear your kind compliments about our welcoming and helpful team, as providing warm hospitality is always our priority. We are also glad that you appreciated our convenient location at the entrance of George Town. Your recommendation means a great deal to us, and we sincerely look forward to welcoming you again to Royale Chulan Penang on your next visit to Penang. Kind regards, Dennis Lee General Manager

    Responded April 23, 2026
    Royale Chulan Penang
Changed to review page 1

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