Macallum Central Hotel Managed By The Ascott Limited

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

59 Lebuh Macallum, George Town, Georgetown, Penang, Malaysia, 10300

Highlights

Ideal location

- Central George Town location places guests within walking distance of...

Excellent location, easy to find food and shopping.
Excellent room comfort & quality

- Spacious, clean rooms with comfortable, cozy beds provide enough space...

Spacious room and comfortable bed
Top rated room amenities

Accessible kitchen

Top property facilities

- Many guests recommend rebooking and some are repeat visitors who consi...

Love this property

Facilities

Free Wi-Fi

Check-in [24-hour]

Shuttle service

Family room

Kitchenette

Luggage storage

Laundry

Safety deposit boxes

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. This 3.0-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Cleanliness 9.1
Value for money 9.1
Service 8.8
Facilities 8.6

Based on 729 verified reviews

Cleanliness score out of 10
Value for money score out of 10
Service score out of 10
Facilities score out of 10
Location score out of 10
  • "Rooms were clean, comfortable and big."
  • "Friendly staff, very responsive, rooms are very clean !"
  • "Location is good, about 15 min walk to the street art."
  • "Staffs were attentive and responsive to all queries."
  • "My brother and I stayed in Macallum Central Hotel."
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Nearest transportation options

Komtar Bus Terminal is within 0.53 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.51 km

See map

8.6Excellent

Location rating score

Excellent location - 430 meters from city center
Exceptional for walking
More details on walking
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There are 88 places in walking distance!

Walkable places
Cecil Street Market
240 m
Hin Bus Depot
330 m
The Swagger Salon
330 m
M Mall
420 m
1st Avenue Mall
440 m
Popular landmarks
Armenian Street
1.0 km
Khoo Kongsi
1.0 km
Chew's Jetty
1.2 km
Cheong Fatt Tze - The Blue Mansion
1.5 km
Pinang Peranakan Mansion
1.6 km
Closest landmarks
Komtar Complex
520 m
Asia Comic Cultural Museum
530 m
Jd Dynamics Industrial Supplies
540 m
Popular Bookshop
540 m
Penang Tourist Guide Association
550 m

Good to know

Value for money9.1
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport14.0 km

Select your room

1/17

2 Bedroom

60 m²/646 ft²
Max 4 adults
1 king bed / 1 queen bed

8.4

Excellent

Room comfort
Street view
2 bedrooms
Electric kettle
Cleaning products
Hair dryer
Mirror
Private bathroom
Shared bathroom
Shower
Toiletries
Towels
Internet access – wireless
Telephone
TV
TV [flat screen]
1/17

1 Bedroom

38 m²/409 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.8

Excellent

Room comfort
Street view
Electric kettle
Cleaning products
Hair dryer
Mirror
Private bathroom
Shared bathroom
Shower
Toiletries
Towels
Internet access – wireless
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/7

Apartment, 2 Bedrooms

Max 6 adults
1 king bed
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Linens
Free bottled water
Free instant coffee
Full kitchen
1/6

Balcony Deluxe 2 Bedroom Suite

60 m²/646 ft²
Max 4 adults
1 queen bed and 1 king bed
Fits groups
Hair dryer
Refrigerator
Balcony/terrace
Sofa
Non-smoking
1/6

Balcony Deluxe 2 Bedroom Suite

60 m²/646 ft²
Max 4 adults
1 queen bed and 1 king bed
Fits groups
Hair dryer
Refrigerator
Balcony/terrace
Sofa
Non-smoking
1/1

1 Bedroom Suite

38 m²/409 ft²
Max 3 adults
1 queen bed
1/1

Deluxe 2 Bedroom Suite

60 m²/646 ft²
Max 5 adults
1 double bed
1/1

Deluxe 2 Bedroom Suite

60 m²/646 ft²
Max 5 adults
1 queen bed and 1 king bed
Fits groups
1/1

Macallum One Bedroom Suite

38 m²/409 ft²
Max 3 adults
1 king bed
Telephone
Air conditioning
Desk
1/1

Macallum One Bedroom Suite

38 m²/409 ft²
Max 3 adults
1 queen bed
Shower

Frequently asked questions

While remaining at Macallum Central Hotel Managed By The Ascott Limited, enjoy your early morning or evening wander at nearby park which include Sia Boey Urban Archaeological Park, Armenian Park, and Dato' Kramat Gardens.

Macallum Central Hotel Managed By The Ascott Limited was built in 2018.

Macallum Central Hotel Managed By The Ascott Limited has a total of 10 rooms.

The typical room rate for Macallum Central Hotel Managed By The Ascott Limited in the past month is 316.17 MYR, compared to city's average of 239.9 MYR.

Past visitors that stayed at Macallum Central Hotel Managed By The Ascott Limited have given this property a rating of 9.111 for its outstanding value for money as the major highlight for their stay.

Verified business travelers that have stayed at this property have given Macallum Central Hotel Managed By The Ascott Limited an average rating of 8.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Macallum Central Hotel Managed By The Ascott Limited an average rating of 8.6. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Macallum Central Hotel Managed By The Ascott Limited an average rating of 8.9. You can look into more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Macallum Central Hotel Managed By The Ascott Limited an average rating of 8.9. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

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More about Macallum Central Hotel Managed By The Ascott Limited

More about Macallum Central Hotel Managed By The Ascott Limited

Discover Comfort and Convenience at Macallum Central Hotel Managed By The Ascott Limited

Nestled in the vibrant heart of Penang, Malaysia, Macallum Central Hotel Managed By The Ascott Limited offers a delightful blend of modern comfort and exceptional service. Opened in 2018, this charming 3-star hotel features ten well-appointed rooms designed to provide a cozy retreat for both business and leisure travelers. With its strategic location, guests can enjoy easy access to the city's rich cultural heritage, delectable cuisine, and stunning landscapes, all while being just a 45-minute drive from the airport. At Macallum Central, check-in is a breeze with a convenient start time of 3:00 PM, allowing you to settle in and unwind after your journey. The hotel’s check-out time is set for 12:00 PM, giving you ample opportunity to savor your last moments in this enchanting destination. Please note that the hotel has a child policy in place and does not permit children to stay free of charge; additional charges may apply. Experience a memorable stay where comfort meets convenience at Macallum Central Hotel.

Convenience Facilities at Macallum Central Hotel Managed By The Ascott Limited

At Macallum Central Hotel, convenience is at the forefront of your experience, ensuring that your stay is as seamless as possible. Each room is equipped with complimentary high-speed Wi-Fi, allowing you to stay connected with loved ones or catch up on work without any interruptions. Whether you’re sharing your travel experiences on social media or planning your next adventure, the free Wi-Fi in all rooms makes it effortless. Your peace of mind is paramount, which is why the hotel offers safety deposit boxes for your valuables. You can explore the vibrant surroundings of Penang knowing that your belongings are secure and protected. Additionally, the daily housekeeping service ensures that your accommodations remain pristine, allowing you to unwind in a clean and comfortable environment. With these thoughtful convenience facilities, Macallum Central Hotel is dedicated to providing a worry-free and enjoyable stay for every guest.

Elegant Comforts Await at Macallum Central Hotel Managed By The Ascott Limited

Step into a world of sophistication and comfort at Macallum Central Hotel Managed By The Ascott Limited, where each room is meticulously designed to cater to your every need. Enjoy the refreshing embrace of air conditioning as you unwind in your spacious retreat, complete with a separate living room that offers an inviting space for relaxation or entertaining guests. The room is equipped with a state-of-the-art television, perfect for catching up on your favorite shows after a day of exploration in vibrant Penang. Each room also features a delightful balcony or terrace, allowing you to bask in the stunning views while sipping on complimentary tea or coffee. For your convenience, a well-stocked mini bar and refrigerator ensure that refreshments are always within reach. The thoughtful amenities extend to complimentary bottled water and luxurious toiletries, providing a touch of indulgence during your stay. With blackout curtains for a restful night's sleep and plush linens that wrap you in comfort, your stay at Macallum Central Hotel is guaranteed to be a memorable escape.

Culinary Delights at Macallum Central Hotel Managed By The Ascott Limited

At Macallum Central Hotel Managed By The Ascott Limited, dining is not merely a meal; it's an experience that tantalizes the senses. The hotel's dining facilities are designed to cater to a variety of tastes, ensuring that every guest finds something to savor. Whether you are in the mood for a casual snack or a sumptuous feast, the hotel's culinary offerings promise to delight. The on-site restaurant features a diverse menu that highlights both local Malaysian flavors and international cuisine, prepared with the freshest ingredients by skilled chefs. Guests can enjoy their meals in a stylish and inviting atmosphere, perfect for a leisurely breakfast or a romantic dinner. With daily housekeeping ensuring a clean and comfortable environment, guests can focus on indulging in the culinary delights that await them at the Macallum Central Hotel.

Discover Comfort and Style at Macallum Central Hotel

At Macallum Central Hotel Managed By The Ascott Limited, guests are invited to experience a blend of modern elegance and spacious comfort with their thoughtfully designed room offerings. The 1 Bedroom suite, spanning an impressive 38 square meters, features a luxurious King Bed, providing the perfect sanctuary for couples or solo travelers seeking a restful retreat after a day of exploration in vibrant Penang. For families or groups, the 2 Bedroom suite offers a generous 60 square meters of space, complete with a King Bed and a Queen Bed, ensuring that everyone has ample room to unwind and recharge. Booking your stay at Macallum Central Hotel through Agoda not only guarantees you access to the best prices available but also ensures a seamless and hassle-free experience. With just a few clicks, you can secure your ideal room, allowing you to focus on what truly matters – enjoying your time in Penang. Experience the perfect blend of comfort, convenience, and value, making your getaway unforgettable.

Exploring Georgetown: The Heart and Soul of Penang

Georgetown, the vibrant capital of Penang, is a UNESCO World Heritage site that seamlessly blends rich history with modern charm. As you stroll through its streets, you'll be captivated by the stunning colonial architecture, colorful murals, and the aroma of street food wafting through the air. The city is a melting pot of cultures, where Chinese temples, Indian mosques, and colonial-era buildings coexist, reflecting its diverse heritage. Don't miss the chance to explore the famous Armenian Street, where you can witness the lively atmosphere and perhaps even catch a glimpse of local artists at work. The allure of Georgetown extends beyond its historical sites; it is also a culinary paradise. Indulge in the local delicacies, from the iconic Char Kway Teow to the mouthwatering Nasi Kandar, available at hawker stalls and quaint cafes scattered throughout the city. As the sun sets, the streets come alive with night markets and food stalls, offering a feast for the senses. With its warm hospitality, rich cultural tapestry, and endless exploration opportunities, Georgetown promises an unforgettable experience for every traveler.

Traveling from Penang International Airport to Macallum Central Hotel Managed By The Ascott Limited

Reaching Macallum Central Hotel Managed By The Ascott Limited from Penang International Airport (PEN) is a seamless and convenient experience, making it a perfect starting point for your exploration of Georgetown. The airport is located approximately 20 kilometers from the hotel, and you have several transportation options to choose from. The most straightforward way is to hire a taxi, which can be found at the designated taxi stand right outside the terminal. The journey takes around 30 minutes, depending on traffic, and offers a scenic introduction to the vibrant streets of Penang. Alternatively, if you prefer a more personalized travel experience, consider using ride-hailing services such as Grab, which are widely available in the area. Simply download the app, request a ride, and you'll be picked up at the airport for a comfortable drive to the hotel. For those who enjoy a bit of adventure, public buses are also an option, with routes connecting the airport to Georgetown. However, this might take longer and is best suited for travelers who want to immerse themselves in local life. Regardless of your choice, the journey to Macallum Central Hotel promises to be an exciting prelude to your stay in this charming city.

Explore the Rich Heritage and Vibrant Culture Surrounding Macallum Central Hotel

Nestled in the heart of Penang, Macallum Central Hotel Managed By The Ascott Limited offers guests the perfect gateway to explore the rich tapestry of history and culture that surrounds it. Just a short stroll away, the Pinang Peranakan Mansion invites you to delve into the fascinating world of the Peranakan culture, showcasing an exquisite collection of antiques and artifacts that tell the story of the Straits Chinese. Nearby, Chew's Jetty, a traditional Chinese waterfront settlement, provides a glimpse into the lives of the early Chinese immigrants, with its charming wooden houses and bustling atmosphere. A visit to the iconic Cheong Fatt Tze - The Blue Mansion is a must, where the intricacies of 19th-century architecture come alive, and the stories of its former owner captivate the imagination. The grandeur of Khoo Kongsi, one of the most impressive clan houses in Malaysia, further enriches your cultural journey, while the historic Penang Fort Cornwallis stands as a testament to the island's colonial past. For those seeking a blend of nature and artistry, the Penang Botanical Gardens offer a serene escape, and the vibrant street art in George Town transforms the city into an open-air gallery, showcasing the creative spirit of its people. Don't miss the chance to visit the Dharmikarama Burmese Temple, a stunning Buddhist temple that reflects the diversity of Penang's cultural landscape, or the whimsical Upside Down Museum, where you can capture fun and quirky photos. There’s no shortage of attractions to explore, making your stay at Macallum Central Hotel a truly enriching experience.

Convenient Transport Links Near Macallum Central Hotel

Nestled in the vibrant heart of Penang, Macallum Central Hotel Managed By The Ascott Limited offers guests unparalleled access to the island's public transport network. Just a short distance away lies the Komtar Bus Terminal, a bustling hub that connects you to various local and regional destinations. Whether you're looking to explore the historic streets of Georgetown, visit the iconic Penang Hill, or indulge in the culinary delights at Gurney Drive, the convenience of having such a major transport terminal nearby ensures that your adventures are just a bus ride away. Additionally, the Pengkalan Raja Tun Uda Bus Terminal is another excellent transport option within easy reach of the hotel. This terminal serves as a gateway to numerous bus routes, making it simple for guests to navigate the island and beyond. With these transport stations at your fingertips, Macallum Central Hotel provides not only a comfortable stay but also the freedom to explore the rich culture, stunning landscapes, and vibrant atmosphere of Penang with ease.

Culinary Delights Surrounding Macallum Central Hotel

Guests at Macallum Central Hotel Managed By The Ascott Limited are treated to a vibrant culinary landscape, with a variety of restaurants just a stone's throw away. Begin your gastronomic journey at Teksen Restaurant, where traditional Malaysian flavors meet contemporary flair. For a casual yet delightful dining experience, PINWHEEL RESTO CAFE offers a cozy atmosphere and a menu filled with local favorites. Halab Penang serves up authentic Middle Eastern cuisine, perfect for those looking to indulge in rich spices and hearty dishes. If you're in the mood for something a bit more casual, WHEELER'S is a popular spot known for its delicious comfort food. The Forest - Heritage provides a unique dining experience set amidst lush greenery, while Restoran Nasi Kandar Line Clear is a must-visit for those craving the iconic Malaysian nasi kandar. Tai Tong Restaurant is renowned for its dim sum, making it a perfect brunch destination. For a taste of Mexican cuisine, Holy Guacamole - Love Lane offers vibrant flavors in a fun setting. Lagenda House & Cafe is another local gem known for its inviting ambiance and diverse menu. Finally, the Sungai Pinang Food Court (Astaka Sungai Pinang) is a culinary haven where you can sample a variety of street food, showcasing the best of Penang's rich food culture. Each of these eateries promises an unforgettable dining experience, enhancing your stay at the hotel.

Shopping Delights Near Macallum Central Hotel

Guests at Macallum Central Hotel Managed By The Ascott Limited will find themselves surrounded by a vibrant shopping scene that caters to all tastes and preferences. Just a short stroll away, the Komtar Complex stands as a towering landmark, offering a mix of retail shops, dining options, and entertainment venues. For those seeking a more modern shopping experience, Penang Time Square is a bustling hub filled with both local and international brands. The Midland Park Centre adds to the variety, featuring unique boutiques and specialty stores that showcase the charm of local craftsmanship. Not to be missed, the nearby Jln Penang Street Market invites visitors to explore its lively stalls, where traditional snacks and handmade goods abound. Culture enthusiasts can also delve into the history of the area by visiting the Penang Heritage Trust, while food lovers will delight in the culinary offerings at Chowraster Bazaar, Bee Chin Heong, Fuan Wong, Hong Giap Hang, and HS Sam Book Store. Each of these shopping landmarks contributes to the rich tapestry of Penang's shopping landscape, ensuring that every guest has the opportunity to indulge in a memorable retail experience.

Affordable Luxury at Macallum Central Hotel in Penang

Nestled in the vibrant heart of Penang, the Macallum Central Hotel Managed By The Ascott Limited offers an inviting combination of comfort and style at an average room rate ranging from $76 to $100. This pricing places it in line with the overall average cost of hotel accommodations in Penang, which also falls within the same range. Guests can expect a delightful experience that balances affordability with the luxury of modern amenities, making it a perfect choice for both leisure and business travelers alike. What sets the Macallum Central Hotel apart is its commitment to providing exceptional service and a welcoming atmosphere without compromising on quality. With its competitive pricing, visitors can indulge in spacious rooms, contemporary decor, and convenient access to local attractions, all while enjoying the peace of mind that comes with a well-managed establishment. Whether you're exploring the rich cultural heritage of Penang or simply seeking a relaxing getaway, the Macallum Central Hotel offers an enticing option that meets the needs of discerning travelers looking for value in their stay.

Exceptional Stay at Macallum Central Hotel: A Guest's Delight

Guests at Macallum Central Hotel Managed By The Ascott Limited consistently rave about their delightful experiences, highlighting the clean and beautifully designed rooms that make for a perfect retreat. Many visitors have expressed their satisfaction with the hotel’s friendly and accommodating staff, who go above and beyond to ensure a welcoming atmosphere. The combination of affordability and quality has made this hotel a top choice for travelers seeking both comfort and value. With numerous guests promising to return, the hotel has garnered a reputation for excellence, with reviews praising the overall experience as highly recommendable. From the pristine environment to the outstanding service, it’s clear that Macallum Central Hotel is dedicated to providing an enjoyable stay, leaving visitors extremely happy and eager to come back.

Exceptional Experiences Await at Macallum Central Hotel Managed By The Ascott Limited

Macallum Central Hotel Managed By The Ascott Limited stands out as a premier choice for travelers seeking an unforgettable stay in Penang, Malaysia. With an impressive overall rating of 8.8, guests consistently highlight the exceptional value offered by the hotel, reflected in its remarkable score of 9.1 for value. This commitment to providing an enriching experience ensures that every guest feels they are receiving the utmost for their investment, making it a desirable destination for both leisure and business travelers alike. The hotel’s dedication to cleanliness is another hallmark of its excellence, achieving a noteworthy score of 9.1. Visitors can expect spotless accommodations and well-maintained facilities that create a welcoming atmosphere. Additionally, the hotel boasts an 8.6 rating for its facilities, showcasing a range of amenities designed to enhance guest comfort and convenience. With an 8.6 rating for location, Macallum Central Hotel offers easy access to the vibrant culture and attractions of Penang. Coupled with an outstanding staff performance rating of 8.8, guests can anticipate warm, attentive service that adds a personal touch to their stay, making Macallum Central Hotel a top choice for those exploring the enchanting island of Penang.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bottle of water
  • Kitchenette
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator unavailable
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Entire home
  • Filming locations
  • Fire extinguisher
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Smoke alarms
Getting around
  • Shuttle service
Available in all rooms
  • Accessible by stairs
  • Adapter
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Cleaning products
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dining table
  • Dishwasher
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Umbrella
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Location

59 Lebuh Macallum, George Town, Georgetown, Penang, Malaysia, 10300

Excellent8.6

Location

Airports
  • Penang International Airport (PEN)
    14.0 km 21 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.8 km
Public transportation
  • Komtar Bus Terminal
    530 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.5 km
Hospital or clinic
  • Jd Dynamics Industrial Supplies
    540 m
Shopping
  • Gurney Plaza
    3.8 km
Convenience store
  • 7 Eleven
    420 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Armenian Street
    1.0 km
  • Khoo Kongsi
    1.0 km
  • Chew's Jetty
    1.2 km
  • Cheong Fatt Tze - The Blue Mansion
    1.5 km
  • Pinang Peranakan Mansion
    1.6 km
  • Penang Fort Cornwallis
    2.2 km
  • Kek Lok Si Temple
    6.3 km
  • Batu Ferringhi Beach
    11.4 km
  • Entopia
    13.2 km
  • Escape Theme Park
    13.3 km
Nearby landmarks
  • Cecil Street Market
    240 m
  • Hin Bus Depot
    330 m
  • The Swagger Salon
    330 m
  • M Mall
    420 m
  • 1st Avenue Mall
    440 m
  • SEGi University College
    460 m
  • Gama Supermarket & Department store
    470 m
  • George Town
    510 m
  • Penang House of Music
    510 m
  • Tech Dome Penang
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Children 12 years and over are considered as adults
  • Children under 11 years old stay for free if using existing bed
  • Extra bed is not available at this property
  • A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
  • Please be informed that our check-in time is 3:00pm onwards and there will be NO representative at the counter. Appreciate your kind understanding by contacting us 20 minutes before arrival in order for us to be there for the check-in process.
  • This property is a cashless hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from07:00
  • Check-in until00:00
Getting around
  • Travel time to airport (minutes)45
The property
  • Year property opened2018
  • Number of floors1
  • Room voltage220
  • Number of rooms 10
  • Non-smoking rooms/floorsyes

Reviews of Macallum Central Hotel Managed By The Ascott Limited from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

From 729 reviews

  • Cleanliness score 9.1 out of 10 and is a high score in Penang
  • Value for money score 9.1 out of 10 and is a high score in Penang
  • Service score 8.8 out of 10 and is a high score in Penang
  • Facilities score 8.6 out of 10 and is a high score in Penang
  • Location score 8.6 out of 10 and is a high score in Penang

Review summary

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This hotel has a great location that is nearby popular food streets, shopping malls, and landmarks. Guests have mentioned the staff to be excellent and friendly, always willing to assist. The rooms are clean, comfortable, well-furnished, and equipped with full amenities. Additionally, spacious rooms are perfect for long stays with family.

Guests report noise due to the hotel's location on a busy street during peak traffic hours. Street parking can be limited as the hotel has no private parking.

Guest Type
Room Type
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Show reviews that mention 

Location

Mentioned in 15 reviews
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93% Positive
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6% Unfavourable

Cleanliness

Mentioned in 10 reviews
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80% Positive
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Service

Mentioned in 8 reviews
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Room size

Mentioned in 8 reviews
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100% Positive

Room comfort

Mentioned in 5 reviews
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Property facilities

Mentioned in 4 reviews
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In room amenities

Mentioned in 4 reviews
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Check in

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Soundproofing

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  1. 10.0Exceptional

    Selvi from Indonesia
    Family with teens
    2 Bedroom
    Stayed 3 nights in December 2024

    “comfortable and enjoyable”

    It was a pleasure to stay at Macallum Central Hotel; everything was clean and tidy. Complete equipment, there was a washing machine, refrigerator, stove, and cutlery, plus there was always mineral water and new toiletries every time it was cleaned. Close to 1st Avenue mall.

    Reviewed January 02, 2025
    Auto-translated through generative A.I.

    Hi Selvi, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. Your kind compliments shall be shared with the team for encouragement to continuously improve the quality of our services. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! The Management.

    Responded January 03, 2025
    Macallum Central Hotel Managed By The Ascott Limited
  2. 8.8Excellent

    chandra from Indonesia
    Family with teens
    SUITE,1 BEDROOM,NON SMOKING,KITCHENETTE
    Stayed 1 night in August 2024

    “Worth it to stay”

    Minus: - HOTEL LOCATION IS QUIET PLUS: - UNIT HAS 2 MASTER BEDROOMS AND A LIVING ROOM - UNIT IS CLEAN AND WELL-MAINTAINED - FAST WIFI

    Reviewed August 28, 2024
    Auto-translated through generative A.I.

    Dear M/M Chandra , Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well. Kind Regards Grace Wong Revenue Manager

    Responded September 10, 2024
    Macallum Central Hotel Managed By The Ascott Limited
  3. 9.2Exceptional

    Kelly from Thailand
    Family with teens
    2 Bedroom
    Stayed 1 night in July 2025

    “Cozy and comfortable ”

    We had a wonderful experience staying at this hotel during our recent family trip with two teenage children. The location was perfect. Our room was spacious, clean, and very comfortable, with enough space for everyone to relax without feeling cramped. The beds were cozy. The staff were friendly, attentive, and always ready to help with a smile. Highly recommended!

    Reviewed August 06, 2025

    Hi Kelly. Thank you for taking your time to share your experience. We are glad to know that you enjoyed your experience with us in Penang and your feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back soon. The Management.

    Responded August 06, 2025
    Macallum Central Hotel Managed By The Ascott Limited
  4. 9.2Exceptional

    Anthony from Singapore
    Couple
    1 Bedroom
    Stayed 3 nights in June 2025

    “Good location ”

    Dryer wasn’t working. Helpful staffs helped to get my laundry done on time. Thank you

    Reviewed June 19, 2025

    Hi Anthony. Thank you for your kind words. We are sorry to hear about the dryer issue, but glad our team could assist and ensure your laundry was done on time. Your appreciation means a lot to us, and we look forward to welcoming you back soon. The Management.

    Responded June 20, 2025
    Macallum Central Hotel Managed By The Ascott Limited
  5. 10.0Exceptional

    Mohd from Malaysia
    Couple
    1 Bedroom
    Stayed 1 night in May 2024

    “Great hotel”

    Since we are on staycation this hotel is so affordable to stay with great facilities and great staff

    Reviewed May 22, 2024

    Warmest Greetings from Penang Hotel Collection! Thank you for spending your holiday with us, we’re delighted that you had a great stay. Thank you once again for your glowing review and we look forward to welcoming you back to PHC Hotels. Kind regards, Grace Wong PHC Hotel Team

    Responded May 23, 2024
    Macallum Central Hotel Managed By The Ascott Limited
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