2025
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Awarded as a top choice of Agoda travelers in 2025.

The Granite Luxury Hotel Penang

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

191, Jalan Magazine, Georgetown, Penang, Malaysia, 10300

Highlights

Ideal location

- Opposite Komtar and within a short walk of 1st Avenue Mall, Prangin/Pr...

The staff, the rooms, the location absolutely impeccable!
Great swimming pool

- Infinity rooftop pool offers dramatic city views and a glass-bottom se...

Very nice swimming pool, will stay again for next visit
Professional guest services

- Staff give handwritten cards, surprise cakes, welcome drinks and cold...

The staff, the rooms, the location absolutely impeccable!
Sparkling clean

- Rooms and suites are repeatedly described as spacious, clean and well...

The room was clean and big enough.
Highly rated by family travelers

- Family stays receive special touches like Santa events, Christmas give...

It’s a great place for family with children to stay too.

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Bar

Golf course

Airport transfer

About us

The Granite Luxury Hotel Penang features a stunning acrylic-bottom infinity pool and a rooftop bar with city views. Blending local charm with modern vibrancy, it's ideal for both relaxation and exploration. Located near Georgetown's cultural treasures, it serves as a perfect launchpad for urban adventurers. Located in Georgetown, a UNESCO World Heritage site, The Granite Luxury Hotel offers two travelers a chance to explore the area's heritage, vibrant street art, and historic architecture. Guests can relax at the pristine pool or enjoy cocktails at the rooftop bar, with the ease of private check-in and check-out. Each air-conditioned room provides complimentary Wi-Fi, and some feature stunning city views. Nearby attractions include Prangin Mall for shopping, Chew's Jetty for local culture, and the lively street art scenes of George Town. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

9 travelers have booked today.

Location 9.3
Cleanliness 9.1
Service 9.1
Value for money 8.9

Based on 14,113 verified reviews

Location

9.3

Cleanliness

9.1

Service

9.1

Value for money

8.9

Facilities

8.6

  • "It is clean with all the necessities that one could ask for."
  • "Overall, our experience was excellent from start to finish."
  • "She find very nice room for me as my dreams ..Bravo to her"
  • "Overall, I had a very good experience staying in this hotel."
  • "Located at a great location with a sizeable room for family."
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Nearest transportation options

Komtar Bus Terminal is within 0.16 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.42 km

See map

9.3Exceptional

Location rating score

Exceptional location - 60 meters from city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 193 places in walking distance!

Parking
FREE
Walkable places
George Town
110 m
Popular Bookshop
130 m
Tech Dome Penang
140 m
Gama Supermarket & Department store
140 m
Komtar
140 m
Popular landmarks
Armenian Street
820 m
Khoo Kongsi
900 m
Cheong Fatt Tze - The Blue Mansion
1.1 km
Chew's Jetty
1.2 km
Pinang Peranakan Mansion
1.4 km
Closest landmarks
Penang Tourist Guide Association
130 m
Komtar Complex
200 m
Penang Road
220 m
Forestry Department
220 m
Prangin Mall
250 m

Good to know

Value for money8.9
Distance to city center0km
Location rating9.3
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Select your room

1/18

The Razzle 2-Bedroom Suite

60 m²/646 ft²
1 king bed / 1 king bed
City view

9.1

Exceptional

Room comfort and quality
  • 2 bathrooms

1/18

The Baroque Suite

47 m²/506 ft²
1 king bed / 1 sofa bed
City view

9.0

Excellent

Room comfort and quality
1/18

Safari Suite

45 m²/484 ft²
2 queen beds
City view
Fits groups

10.0

Exceptional

Room comfort and quality
1/17

The Splendor Suite

46 m²/495 ft²
1 queen bed / 1 sofa bed
City view

9.0

Exceptional

Room comfort and quality
1/17

Luxury Rooms

45 m²/484 ft²
1 king bed
City view

9.2

Exceptional

Room comfort and quality
1/16

Darling Suite

68 m²/732 ft²
1 king bed
City view

8.4

Excellent

Room comfort and quality
1/14

Premium Twin

34 m²/366 ft²
2 single beds
City view
Preferred by Couples

9.0

Exceptional

Room comfort and quality
1/16

Razzle Suite

1 king bed and 1 sofa bed
1/16

Razzle Suite

1 king bed and 1 sofa bed
1/16

The Razzle Suite

60 m²/646 ft²

Frequently asked questions

Experience your holiday retreat the finest way with a beverage in your hand at The Granite Luxury Hotel Penang's bar readily available right in front of your doorstep for when you need a drink or two.

The Granite Luxury Hotel Penang offers free fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

While staying at The Granite Luxury Hotel Penang, jump start your getaway by exploring the nearest attractions that are within close proximity to the property which include George Town, Popular Bookshop, and Tech Dome Penang.

While remaining at The Granite Luxury Hotel Penang, take pleasure in your evening or night out at R&B Pub, Club Momo, and Farquhar's Bar to get the most out of your nightlife.

Verified past guests that have stayed at The Granite Luxury Hotel Penang had an average nightly stay of 2 nights at this property.

The Granite Luxury Hotel Penang's most popular month where verified visitors have stayed the most is in May.

Past business travelers that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 8.9. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 9.0. You can check out more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 8.8. You can find more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Komtar Bus Terminal, 157.88 m away from The Granite Luxury Hotel Penang.

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More about The Granite Luxury Hotel Penang

More about The Granite Luxury Hotel Penang

The Granite Luxury Hotel Penang

The Granite Luxury Hotel Penang is a distinct addition to Penang and a smart choice for travelers. This serviced apartment is in the vicinity of popular city attractions, conveniently located for travelers to explore. Go beyond the touristy and get deeper into the offerings of Penang with a stay at The Granite Luxury Hotel Penang, located merely 1.3 km from Pinang Peranakan Mansion.
The Granite Luxury Hotel Penang provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi services provided by the serviced apartment make exploring Penang even more convenient. If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the serviced apartment, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The Granite Luxury Hotel Penang. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at The Granite Luxury Hotel Penang include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

A night in at the serviced apartment's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The Granite Luxury Hotel Penang with all the activities and facilities provided. Finish your vacation days right by dropping in at the salon. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.

Around the property

Take advantage of the opportunity to explore Penang while in the city. Engage in the city's best art at Pinang Peranakan Mansion located 1.3 km away, where you can learn about the local art scene and buy original works. There are lots of things you and your travel group can do near The Granite Luxury Hotel Penang, starting with visits to Chew's Jetty just 1.1 km away.


Reasons to stay here

This accommodation is highly recommended for its location, scoring higher than 96% of other options in the city.
This accommodation is highly rated for its staff and service, beating 94% of competition within the city.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Gym/fitness
  • Karaoke
  • On-site entertainment
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Princess design room
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Internet access – wireless
  • Ironing facilities
  • Shower
  • Telephone
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian

Location

191, Jalan Magazine, Georgetown, Penang, Malaysia, 10300

Exceptional9.3

Location

Airports
  • Penang International Airport (PEN)
    14.4 km 23 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.4 km
Public transportation
  • Komtar Bus Terminal
    160 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.4 km
Hospital or clinic
  • Watsons
    320 m
Shopping
  • Gurney Plaza
    3.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Armenian Street
    820 m
  • Khoo Kongsi
    900 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Chew's Jetty
    1.2 km
  • Pinang Peranakan Mansion
    1.4 km
  • Penang Fort Cornwallis
    1.9 km
  • Kek Lok Si Temple
    6.4 km
  • Batu Ferringhi Beach
    11.1 km
  • Entopia
    13.1 km
  • Escape Theme Park
    13.2 km
Nearby landmarks
  • George Town
    110 m
  • Popular Bookshop
    130 m
  • Penang Tourist Guide Association
    130 m
  • Tech Dome Penang
    140 m
  • Gama Supermarket & Department store
    140 m
  • Komtar
    140 m
  • Komtar Bus Terminal
    160 m
  • Asia Comic Cultural Museum
    160 m
  • The Swagger Salon
    170 m
  • Penang House of Music
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • If a sofa bed setup is required for the 3rd person, it will be subject to a minimum charge of RM60nett per room per night. This is only applicable to all rooms in the Aurum Wing. This charge will be collected by the hotel upon arrival.
  • A refundable room security deposit of RM 200 per room per night will be collected upon arrival. Payment can be made by either cash or credit card
  • Foreign guests are required to pay tourism tax of RM10 upon check in if failed to produce tourism tax invoice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center0km
  • Airport transfer fee95 MYR
The property
  • Year property opened2018
  • Number of floors19
  • Number of rooms 152
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants0
  • Number of bars/lounges1
Parking
  • Daily parking fee15 MYR

Reviews of The Granite Luxury Hotel Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 10
  • 7.6
  • 10
  • 10
  • 10
  • 9.6
  • 7.6
  • 9.6

Most recent

From 10,282 reviews

  • Location score 9.3 out of 10
    Location9.3
  • Cleanliness score 9.1 out of 10
    Cleanliness9.1
  • Service score 9.1 out of 10
    Service9.1
  • Value for money score 8.9 out of 10
    Value for money8.9
  • Facilities score 8.6 out of 10
    Facilities8.6

Review summary

Powered by OpenAI

Guests rave about the excellent and friendly staff who provided superb service throughout their stay. The location of the hotel is great, with easy access to shops, malls, bars, and restaurants. The rooms are clean, cozy, and spacious with comfortable beds and pillows, and the hotel is conveniently located with easy access to public transportation.

Few guests noted housekeeping issues, occasionally inadequate cleaning and maintenance problems like clogged basins, non-cold ACs, or broken tiles. Amenities can be slow to be replenished.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 643 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Service

Mentioned in 596 reviews
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92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 426 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Room size

Mentioned in 318 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Room comfort

Mentioned in 227 reviews
sentiment-positive-indicator
79% Positive
sentiment-negative-indicator
20% Unfavourable

Pool

Mentioned in 185 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Parking

Mentioned in 121 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Value for money

Mentioned in 109 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

In room amenities

Mentioned in 87 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    hui from China
    Family with young children
    The Serene Suite
    Stayed 2 nights in February 2026

    “Exceptional”

    Overall, the stay experience was quite good. The room was clean and tidy, the bedding was comfortable, and the soundproofing was decent, ensuring good quality rest. The location was convenient for travel, with complete surrounding facilities. The efficiency of check-in and check-out was high, and the service attitude was also very good. The cost performance was relatively high, making it suitable for travel and tourism. I would consider choosing this again if given the opportunity next time.

    Reviewed February 23, 2026
    Auto-translated through generative A.I.

    尊敬的hui,感谢您选择居住葛霓特豪华酒店。我们很高兴收到您完美的评价。是的!我们的酒店位于槟城乔治市的中心地带,步行即可到达热门景点和槟城美食。我们很高兴听到您在我们这里度过了愉快的时光。我们期待您的再次光临。

    Responded March 03, 2026
    The Granite Luxury Hotel Penang
  2. 9.2
    Exceptional
    jegha from Malaysia
    Group
    The Razzle 2-Bedroom Suite
    Stayed 3 nights in June 2026

    “Great Location with Spacious Rooms ”

    The rooms were generously sized with a comfortable bathroom and reliable hot water, making for a pleasant stay. The staff were friendly and attentive, contributing to a welcoming atmosphere. The facilities met expectations, though there was some room for improvement in cleanliness. Overall, the location was very convenient and offered excellent value for money.

    Reviewed June 10, 2026

    Dear jegha, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have also taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

    Responded June 18, 2026
    The Granite Luxury Hotel Penang
  3. 9.6
    Exceptional
    Nur from Malaysia
    Family with young children
    The Deluxe Suite
    Stayed 1 night in April 2026

    “Exceptional”

    Recommend hotel ni. Untuk parents yang ada anak kecil hall boleh jadi tempat tidur anak. Hall dia luasss. Ada sofa bed. Hotel compact dan tak besar. Kalau nak keluar masuk berjalan tak renyah sebab turun lift je sampai jalan & lift parking kereta. Sangat senangg Brother2 yang jaga lift parking pun mesra dan sangat membantu. Thumbs up dekat mereka . Bell boy indian punnn baikk & membantu. Nampak kecil tapi impact staff yang baik & mesra buat mood kita jadi baik hehe. Hotel nak buat healing pun best bukak tingkat nampak komtar depan mata.

    Reviewed April 26, 2026

    Dear Nur, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team, including Indian bellboy (Devan). Yes! Our hotel is located in the heart of Georgetown and it is within walking distance to popular attractions and Penang delicacies. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

    Responded May 04, 2026
    The Granite Luxury Hotel Penang
  4. 8.4
    Excellent
    Nurul from Malaysia
    Couple
    The Serene Suite
    Stayed 1 night in June 2026

    “Comfortable Stay with Great Service”

    The room size was spacious and comfortable, complemented by reliable hot water and strong wifi. Housekeeping was thorough, keeping everything spotless. The staff were exceptionally helpful and the facilities were well-maintained and convenient. However, the location was less than ideal, which slightly impacted the overall experience and value.

    Reviewed June 15, 2026

    Dear Nurul, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

    Responded June 18, 2026
    The Granite Luxury Hotel Penang
  5. 9.6
    Exceptional
    Heng from Singapore
    Couple
    The Serene Suite
    Stayed 3 nights in May 2026

    “Great Stay in a Convenient Location ”

    We stayed in the Serene Suite and had a great experience. The suite was spacious, well-equipped, and included a small living room and two washrooms, making it very comfortable. The location is excellent, with spa and massage shops downstairs, plenty of food options within walking distance, and a shopping mall nearby. The rooftop bar is also worth a visit, offering beautiful night views of the city. Overall, a comfortable stay in a very convenient location.

    Reviewed May 31, 2026

    Dear Heng, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. Yes! Our hotel is located in the heart of Georgetown and it is within walking distance to popular attractions and Penang delicacies. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

    Responded June 05, 2026
    The Granite Luxury Hotel Penang
Changed to review page 1

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