This property is in high demand!
Booked 9 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Rooms are often described as spacious and comfortable, with several re...
Room is very spacious and great night view from the windows

- Views are a highlight, with rooms looking out over Harborland, the wor...
Room is very spacious and great night view from the windows

- Breakfast gets positive mentions for the 18th-floor buffet, fresh frui...
Nice breakfast with fresh fruit, good place with water fun.
- Staff receive strong praise for being helpful, friendly, courteous, an...
Excellent location and service
- Easy public transport access stands out, with quick walks to the stati...
Good hotel , easy access to transport .
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Family room
Luggage storage
Rooftop area
Garden
Booked 9 times in last 24 hr
Nearest transportation options
•
Island Center is within 0.16 km
•
Island Kitaguchi is within 0.55 km
Location rating score
| Value for money | 8.2 |
| Distance to city center | 7 km |
| Location rating | 8.2 |
| Nearest airport | Kobe Airport (UKB) |
| Distance to airport | 6.9 km |
8.0
Excellent
8.3
Excellent
8.4
Excellent
8.9
Excellent
Yes! Hotel Plaza Kobe - Rokko Island offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.
While residing at Hotel Plaza Kobe - Rokko Island, kick start your vacation by exploring the nearest attractions that are within walking distance to the property which include Kobe Fashion Museum, Kobe Artists Museum, and Rokko Island.
Hotel Plaza Kobe - Rokko Island has a total of 18 floors.
Hotel Plaza Kobe - Rokko Island has a total of 139 rooms.
Hotel Plaza Kobe - Rokko Island's most popular month where verified guests have stayed the most is in June.
The average room rate for Hotel Plaza Kobe - Rokko Island in the past month is 17414.29 JPY, compared to city's average of 29624.1 JPY.
Past families with young children that have stayed at this property have given Hotel Plaza Kobe - Rokko Island an average rating of 7.6. You can look up more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Hotel Plaza Kobe - Rokko Island an average rating of 8.6. You can look up on more detailed customer ratings, and remarks for this property down in the review section.
The closest train, metro, or bus station is Island Center, 157.65 m away from Hotel Plaza Kobe - Rokko Island.
Hotel Plaza Kobe - Rokko Island is situated within Rokko Island, which makes it ideally near to natural sights including Nunobiki Falls (Nunobiki-No-Taki), Mt. Maya, and Mt. Rokko.
Wake up to a great buffet breakfast at Hotel Plaza Kobe - Rokko Island. Guest visitors can enjoy breakfast offered with an additional charge of 3600 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.
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Experience Comfort and Convenience at Hotel Plaza Kobe - Rokko Island
Nestled just 7 kilometers from Kobe's vibrant city center, Hotel Plaza Kobe - Rokko Island offers a perfect blend of tranquility and accessibility. Whether you're arriving from the airport, a 60-minute journey away, or exploring the bustling streets of Kobe, this hotel provides a comfortable retreat with modern amenities. Built in 1998 and thoughtfully renovated in 2012, the hotel boasts 139 well-appointed rooms designed to ensure a restful stay for every guest.
Guests can check in from 3:00 PM and enjoy a relaxed check-out process until 10:00 AM, making it easy to plan your day. Please note that the hotel has a strict child policy, and children are not allowed to stay free of charge, with potential extra fees applicable. Whether you're visiting for business or leisure, Hotel Plaza Kobe - Rokko Island promises a welcoming environment with convenient access to the best of Kobe and its surroundings.
Endless Entertainment at Hotel Plaza Kobe - Rokko Island
Hotel Plaza Kobe - Rokko Island offers a plethora of entertainment facilities to ensure a memorable stay for all guests. From a wide range of shops to a beautiful garden and a gift/souvenir shop, there is something for everyone to enjoy.
For those looking to indulge in some retail therapy, the hotel features a variety of shops, offering everything from fashion and accessories to electronics and cosmetics. Whether you're looking to update your wardrobe or find the perfect gift for a loved one, these shops have got you covered.
Nature enthusiasts will find solace in the hotel's stunning garden, where they can take leisurely strolls amidst lush greenery and vibrant flowers. The garden provides a serene escape from the bustling city, allowing guests to unwind and reconnect with nature.
Additionally, the hotel boasts a gift/souvenir shop, perfect for finding unique mementos to take back home. From traditional Japanese crafts to local delicacies, this shop offers a wide selection of souvenirs that will serve as cherished reminders of your time in Kobe.
With its diverse range of entertainment facilities, Hotel Plaza Kobe - Rokko Island ensures that every guest's stay is filled with endless enjoyment and unforgettable experiences.
Convenience at Your Fingertips: Hotel Plaza Kobe - Rokko Island's Top-notch Facilities
Hotel Plaza Kobe - Rokko Island goes above and beyond to ensure that guests have a convenient and hassle-free stay. With a range of exceptional facilities, this hotel offers everything you need for a comfortable and enjoyable stay.
One of the standout convenience facilities at Hotel Plaza Kobe - Rokko Island is their laundry service. Whether you're traveling for business or pleasure, you can keep your clothes fresh and clean without having to worry about finding a laundromat. Additionally, the hotel provides dry cleaning services, making it even more convenient for guests.
Another notable facility is the safety deposit boxes, ensuring that your valuables are kept secure during your stay. You can have peace of mind knowing that your belongings are protected while you explore the vibrant city of Kobe.
To stay connected, Hotel Plaza Kobe - Rokko Island offers Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work or simply want to browse the internet, you can stay connected throughout your stay.
Furthermore, the hotel provides luggage storage, allowing you to store your bags before check-in or after check-out. This is perfect for guests who want to make the most of their time in Kobe without the burden of carrying their luggage.
For added convenience, Hotel Plaza Kobe - Rokko Island also features a vending machine and a convenience store on-site. Whether you're craving a snack or need to pick up some essentials, these facilities are at your disposal.
Last but not least, the hotel offers daily housekeeping, ensuring that your room is kept clean and tidy throughout your stay. You can relax and unwind in a fresh and well-maintained environment.
With its range of top-notch convenience facilities, Hotel Plaza Kobe - Rokko Island is the perfect choice for travelers seeking a comfortable and hassle-free stay in Kobe, Japan.
Convenient Transport Facilities at Hotel Plaza Kobe - Rokko Island
At Hotel Plaza Kobe - Rokko Island, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers a spacious car park onsite, allowing guests to easily park their vehicles and explore the city at their own pace. Please note that car park charges are applied.
For those who prefer not to drive, the hotel also provides a car hire service, giving guests the freedom to explore Kobe and its surrounding areas. Additionally, the hotel offers a reliable taxi service, ensuring that guests can easily travel to their desired destinations with ease. Whether it's exploring the vibrant city or visiting nearby attractions, the hotel's transport facilities are designed to enhance the overall guest experience.
Furthermore, Hotel Plaza Kobe - Rokko Island offers a convenient ticket service, allowing guests to effortlessly book tickets for various attractions and events. Whether it's a concert, museum visit, or a local tour, the hotel's ticket service ensures that guests can make the most of their time in Kobe without any hassle. With a range of transport options available, Hotel Plaza Kobe - Rokko Island aims to provide guests with a seamless and enjoyable stay.
Indulge in Culinary Delights at Hotel Plaza Kobe - Rokko Island
At Hotel Plaza Kobe - Rokko Island, guests are in for a treat with its exceptional dining facilities. The hotel boasts a stylish restaurant where guests can savor a wide range of delectable dishes from both Japanese and international cuisines. Whether it's a hearty breakfast, a leisurely lunch, or an exquisite dinner, the restaurant offers a delightful dining experience for every palate.
For those who enjoy the fun and interactive experience of grilling their own food, Hotel Plaza Kobe - Rokko Island also provides BBQ facilities. Gather with friends or family and enjoy a memorable evening of grilling fresh ingredients to perfection. With the beautiful surroundings of Rokko Island as your backdrop, this outdoor dining option is perfect for creating lasting memories.
To start the day off right, guests can indulge in the hotel's sumptuous breakfast buffet. Featuring a wide selection of both Western and Japanese dishes, including fresh fruits, pastries, hot dishes, and traditional Japanese breakfast items, there is something to please every taste. The breakfast buffet ensures that guests have a satisfying and energizing start to their day of exploring Kobe.
Comfortable and Diverse Room Options at Hotel Plaza Kobe - Rokko Island
Hotel Plaza Kobe - Rokko Island offers a wide range of room types designed to cater to different guest preferences and group sizes. From cozy Single Rooms and Semi-Double Rooms to spacious Deluxe Twin Rooms and Corner Twin Rooms with stunning views, each accommodation promises a comfortable stay. For larger groups or families, options like the Corner Twin Room for 4 People and Connecting Rooms provide ample space and flexibility. Unique themed rooms such as the Aquarium Room and My Melody Room add a special touch, making your stay memorable and enjoyable.
Booking these rooms through Agoda ensures you receive the best prices available, along with a seamless and hassle-free reservation process. With user-friendly features and exclusive deals, Agoda makes planning your stay simple and stress-free, allowing you to focus on enjoying your trip to Kobe. Whether you're traveling solo, as a couple, or with family, Hotel Plaza Kobe's diverse room offerings combined with Agoda's convenience make your accommodation experience both affordable and effortless.
Discover the Charm of Rokko Island in Kobe, Japan
Nestled in the serene waters of Osaka Bay, Rokko Island is a captivating blend of modernity and nature, making it a perfect getaway for travelers seeking both relaxation and adventure. This man-made island is renowned for its picturesque waterfront, lush parks, and stunning views of the Rokko Mountain range. Visitors can enjoy leisurely strolls along the promenade, where the gentle sea breeze and vibrant landscapes create an idyllic atmosphere. The island is also home to a variety of attractions, including the Rokko Island Art Museum, which showcases contemporary art and offers a unique insight into the local culture.
For those seeking outdoor activities, Rokko Island boasts several parks and recreational areas, perfect for picnics, jogging, or simply unwinding amidst the greenery. The nearby Rokko Mountain offers hiking trails that lead to breathtaking panoramic views of Kobe and the surrounding area. Additionally, the island's convenient access to the city center allows guests to explore Kobe's rich history, delectable cuisine, and vibrant nightlife. Whether you're indulging in fresh seafood at a local restaurant or taking in the stunning sunset over the bay, Rokko Island promises an unforgettable experience that beautifully captures the essence of Kobe.
Getting to Hotel Plaza Kobe - Rokko Island from Nearby Airports
Traveling to Hotel Plaza Kobe - Rokko Island is a seamless experience thanks to its convenient location near major airports. If you’re arriving at Kansai International Airport (KIX), which is approximately 30 kilometers away, you can take the Nankai Airport Line to Namba Station, and then transfer to the Osaka Metro Midosuji Line to reach Sannomiya Station. From Sannomiya, catch the Port Liner, which will take you directly to Rokko Island Station. The hotel is just a short walk from the station, making your journey effortless as you step into the beautiful surroundings of Rokko Island.
Alternatively, if you land at Kobe Airport (UKB), your journey is even more straightforward. From Kobe Airport, take the Port Liner directly to Rokko Island Station. This scenic ride offers stunning views of the harbor, and you’ll arrive in about 20 minutes. Once you disembark at Rokko Island Station, a leisurely stroll will lead you to the welcoming doors of Hotel Plaza Kobe - Rokko Island. With its picturesque setting and easy access from the airport, your stay at this hotel promises to be both relaxing and enjoyable.
Explore the Vibrant Landmarks and Attractions near Hotel Plaza Kobe - Rokko Island
Hotel Plaza Kobe - Rokko Island is ideally situated amidst a plethora of exciting landmarks and attractions that will captivate your senses and make your stay in Kobe truly unforgettable. Just a short distance away, you'll find the vibrant Chinatown (Nankinmachi), where you can immerse yourself in the rich Chinese culture and indulge in mouthwatering cuisine.
For those seeking a tranquil escape, the Kobe Nunobiki Herb Gardens is a must-visit destination. Nestled on the slopes of Mount Rokko, this enchanting botanical garden offers breathtaking panoramic views of the city and a serene atmosphere to relax and rejuvenate.
Another iconic landmark in the vicinity is the Kobe Port Tower, a striking symbol of the city's maritime heritage. Take a leisurely stroll along the waterfront promenade of Meriken Park and marvel at the modern architecture and picturesque harbor views.
Immerse yourself in the history and spirituality of Kobe by visiting the historic Ikuta Shrine and the Kobe Kitano Museum (Ijinkan-gai). These cultural gems offer a glimpse into the city's past and showcase its unique blend of Japanese and Western influences.
Nature enthusiasts will be delighted to explore the majestic Mt. Rokko, which offers breathtaking hiking trails, stunning vistas, and even a scenic cable car ride. And for a fun-filled day with the family, head to the Kobe Oji Zoo and Kobe Animal Kingdom, where you can encounter a wide variety of fascinating wildlife.
Hotel Plaza Kobe - Rokko Island's prime location allows you to easily access all these remarkable landmarks and attractions, ensuring that your stay in Kobe is filled with memorable experiences and endless discoveries.
Convenient Public Transport Stations near Hotel Plaza Kobe - Rokko Island
Hotel Plaza Kobe - Rokko Island is ideally located near several public transport stations, providing guests with easy access to explore the vibrant city of Kobe, Japan. The hotel is just a short distance away from Nagata (Nagatajinjamae) Subway Station, which offers convenient connections to various parts of the city. This subway station is a great starting point for exploring popular attractions such as Ogi, Naka Koen, and Minotani.
For those looking to venture further, the nearby Sakae and Minatojima stations provide access to other parts of Kobe and beyond. With these stations in close proximity, guests can easily visit attractions like Takatori, Hyōgo, and even make their way to Kobe Train Station, a major transportation hub in the city. From there, visitors can easily explore other cities and regions in Japan.
Additionally, the hotel is conveniently located near Oishi Station, making it a breeze for guests to reach the station and explore the surrounding areas. Whether guests are traveling for business or leisure, the excellent public transport connections near Hotel Plaza Kobe - Rokko Island ensure a seamless and hassle-free travel experience.
A Culinary Haven: Indulge in the Finest Dining Experiences
Hotel Plaza Kobe - Rokko Island is surrounded by an array of exceptional restaurants that cater to every palate. For steak enthusiasts, the renowned Steakland Kobe-kan, Tor Road Steak Aoyama, and Steakland Kobe are must-visit destinations. These establishments offer succulent cuts of Kobe beef prepared to perfection, ensuring a truly unforgettable dining experience. For those seeking the epitome of luxury, the Kobe Beef Steak Restaurant Royal Mouriya and Mouriya are renowned for their exquisite Kobe beef dishes, crafted with utmost precision and finesse. For a unique twist, guests can indulge in a delightful fusion of Japanese and Thai flavors at Kobe Cruise Concerto (Chao Lao Beach). Another must-visit is the Kobe Beef Steak Ishida.Main-Shop, where guests can savor the melt-in-your-mouth tenderness of Kobe beef. For a taste of Brazil, BRASILIANO offers a vibrant and authentic dining experience, while coffee lovers can enjoy a cup of specialty brew at the renowned Blue Bottle Coffee - Kobe Shop. Finally, Kobesteak Propeller is a hidden gem that should not be missed, offering a diverse menu of steak dishes that will satisfy even the most discerning palates. With such a diverse range of culinary options just steps away from the hotel, guests are sure to embark on a gastronomic adventure like no other.
Shop 'til you drop at vibrant shopping landmarks
Hotel Plaza Kobe - Rokko Island is surrounded by an array of exciting shopping landmarks. Just a short distance away, you'll find Mint Kobe, where you can explore a variety of shops offering unique and exquisite accessories. Plico Sannomiya is another must-visit destination, known for its trendy fashion boutiques and stylish cafes. If you're a fan of ornaments and decorative items, the Puraton Ornament Museum is the perfect place to indulge your passion. Don Quijote Sannomiya is a popular discount store where you can find a wide range of products at affordable prices. For those looking for a serene shopping experience, Kinato Meister Garden offers a tranquil setting with charming shops and cafes. Art enthusiasts will appreciate the Kobe Tetsujin Sangokushi Gallery, which showcases stunning sculptures and artwork. Konron is a great spot to explore traditional Japanese crafts and souvenirs. Aeon Mall Kobekita is a modern shopping complex with a wide selection of stores and restaurants to satisfy all your shopping and dining needs. Finally, Sannomiya Center-Gai is a bustling shopping street with a vibrant atmosphere and a mix of local and international brands. With such a diverse range of shopping landmarks nearby, Hotel Plaza Kobe - Rokko Island is the perfect base for a shopping adventure in Kobe.
Affordable Luxury: Hotel Plaza Kobe - Rokko Island
Escape to the tranquil oasis of Hotel Plaza Kobe - Rokko Island without breaking the bank. With an average room price of just $108, this hidden gem offers exceptional value for money compared to the average price of a hotel room in Kobe, which stands at $164. Nestled in the heart of Rokko Island, this stylish hotel boasts modern amenities and impeccable service, making it the perfect choice for both business and leisure travelers.
Step into your elegantly appointed room and be greeted by a serene ambiance that invites relaxation. Each room is thoughtfully designed with comfort in mind, featuring plush bedding, modern furnishings, and a range of amenities to enhance your stay. Whether you choose a cozy standard room or indulge in a luxurious suite, you can expect impeccable cleanliness and attention to detail.
Not only does Hotel Plaza Kobe - Rokko Island offer unbeatable affordability, but it also provides easy access to Kobe's vibrant attractions. Explore the city's rich history and culture, visit the iconic Kobe Port Tower, or immerse yourself in the bustling shopping districts nearby. After a day of adventure, retreat to the hotel's inviting restaurant and savor delectable international cuisine prepared by talented chefs.
Experience the perfect blend of comfort, convenience, and affordability at Hotel Plaza Kobe - Rokko Island. Book your stay today and discover why this hidden gem is a favorite among savvy travelers seeking an unforgettable experience without compromising on quality.
A Great Value with Beautiful Views and Delicious Breakfast
Hotel Plaza Kobe - Rokko Island offers a truly delightful experience for its guests. With its beautiful and peaceful surroundings, this hotel provides a serene atmosphere that is perfect for a relaxing stay. The staff at Hotel Plaza Kobe are not only sweet but also highly professional, ensuring that every guest feels welcomed and well taken care of.
The rooms at this hotel are truly impressive, boasting stunning views that will leave you in awe. The spaciousness of the rooms sets Hotel Plaza Kobe apart from other hotels in Japan, providing guests with a comfortable and luxurious stay. The cleanliness of the rooms is also commendable, ensuring a pleasant and hygienic environment.
One of the standout features of Hotel Plaza Kobe is its incredible breakfast buffet. Included in the room rate, this breakfast offers a wide selection of both Western and Japanese cuisine. Guests can enjoy their meal while taking in the breathtaking views from the high-level dining area. The all-you-can-eat crab legs and steak buffet is a particular highlight, offering great value for the price.
Overall, Hotel Plaza Kobe - Rokko Island is a fantastic choice for travelers seeking a great value, beautiful views, and a delicious breakfast. With its peaceful surroundings, professional staff, and spacious rooms, this hotel provides a truly memorable experience for its guests.
A Perfect Blend of Comfort and Hospitality at Hotel Plaza Kobe - Rokko Island
Hotel Plaza Kobe - Rokko Island is a top-rated hotel in Kobe, Japan, known for its exceptional customer reviews. With an impressive overall rating of 7.9, this hotel offers a perfect blend of comfort and hospitality that keeps guests coming back for more.
One of the standout features of Hotel Plaza Kobe - Rokko Island is its excellent value for money, with a rating of 7.9. Guests appreciate the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for great value, this hotel is sure to exceed your expectations.
The facilities at Hotel Plaza Kobe - Rokko Island also receive high praise, with a rating of 7.6. From the well-equipped fitness center to the relaxing spa, guests have access to a range of amenities that enhance their stay. Whether you want to stay active or unwind after a long day of exploring, this hotel has you covered.
Cleanliness is paramount at Hotel Plaza Kobe - Rokko Island, and it shows in the exceptional rating of 8.1. Guests consistently mention the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic stay. The housekeeping staff goes above and beyond to maintain a pristine environment, leaving guests impressed and satisfied.
Location plays a vital role in any hotel experience, and Hotel Plaza Kobe - Rokko Island receives a commendable rating of 7.9 in this aspect. Situated in the vibrant Rokko Island area, guests have easy access to shopping malls, restaurants, and entertainment options. Additionally, the hotel offers convenient transportation links to explore the rest of Kobe, making it an ideal choice for both leisure and business travelers.
Last but not least, the staff performance at Hotel Plaza Kobe - Rokko Island is exceptional, with a rating of 8.2. Guests consistently mention the warm and welcoming nature of the hotel staff, who go above and beyond to ensure a memorable stay. From the front desk to the restaurant staff, the team is dedicated to providing top-notch service and creating a personalized experience for each guest.
Overall, Hotel Plaza Kobe - Rokko Island is a highly recommended hotel that ticks all the boxes for a comfortable and enjoyable stay. With its excellent value, impressive facilities, impeccable cleanliness, convenient location, and outstanding staff performance, this hotel truly stands out among the rest.
Very good7.8
Facilities
Excellent8.2
Location
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
Most recent
From 2,338 reviews
•General Services: Staff receive strong praise for being helpful, friendly, courteous, and accommodating; one review also mentions an origami birthday gift. (10 mentions)
•Nearby Transport: Easy public transport access stands out, with quick walks to the station, Rokko Liner and bus links to Sannomiya and Sumiyoshi, and a regular bus to USJ nearby. (9 mentions)
•Room Comfort: Rooms are often described as spacious and comfortable, with several reviews highlighting their larger size. (8 mentions)
•Room Views: Views are a highlight, with rooms looking out over Harborland, the working port, Kobe Harbour, and night scenery. (6 mentions)
•Breakfast: Breakfast gets positive mentions for the 18th-floor buffet, fresh fruit, and omelets served with lettuce grown on site. (5 mentions)
•Room Cleanliness: Clean rooms are mentioned repeatedly, and several reviews pair that with a good overall room standard. (5 mentions)
Location
Cleanliness
Service
Breakfast
Room view
Room size
Check in
Room comfort
Value for money
10.0Exceptional
I didn't expect much since it was on sale, but they assigned me a room with a great view. The bathtub was spacious, and I was able to have a comfortable time. Since it was a weekday, the breakfast venue wasn't crowded. The surroundings were very quiet, and I enjoyed being able to see the sunrise from the window when I woke up early.
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8.0Excellent
We stayed with my son, who is in the early elementary school grades. The hotel was spacious, and both the hallways and lobby were quiet; we didn’t notice any noise from neighboring rooms, as it was well-built. The check-in and check-out processes were very smooth. Since there was a stylish supermarket, bakery, and wine shop in the same building as the hotel, it was nice that we could enjoy our favorite items in the room without using room service during our stay. There were also a drugstore and leisure facilities, which added convenience. Although it was a bit far to Sannomiya and Kitano, it was sufficient for a relaxed stay.
この度はホテルプラザ神戸にご宿泊いただきまして誠にありがとうございます。またご多忙の中口コミへのご投稿を頂戴し重ねてお礼申し上げます。お部屋でごゆっくりお過ごしいただけましたご様子、大変嬉しく拝読いたしました。当ホテルは繁華街からは少し離れておりますが、その分静かで落ち着いた環境の中で、安心してお過ごしいただける空間づくりに努めておりますので、その点を評価していただきましたこと、嬉しく思います。今後も皆様に満足いただけるホテルを目指し精進してまいりますので、またの機会がございましたら、ぜひお越しいただけることを心よりお待ちしております。
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10.0Exceptional
I thought the breakfast buffet was of very high quality for the accommodation price. The honey served with the yogurt was presented in a honeycomb, allowing us to enjoy the honey that flowed out from the bottom, and the dried fruits and nuts nearby were easy to take from a transparent, lidded case; it was vibrant and felt luxurious. All the other dishes were delicious as well. As this hotel has a wedding venue, the staff's service was excellent, and I was able to enjoy breakfast comfortably. The room was spacious and relaxing. The bathroom had a bathtub in front of the washbasin, with a shower room diagonally at the back, which was quite nice; I was satisfied because I could wash my body clean with the shower before warming up in the bathtub. (In other hotels, I had been filling the bathtub with water to warm up and washing my body and hair while letting the water drain.) Although the building is not brand new, it was well cleaned and tidy, and the bed was comfortable. The room was quiet, with no outside noise, allowing for a relaxing stay that made me very satisfied. You can reach the hotel from the station without getting wet even in the rain. The next day, I stayed at a different hotel, which highlighted the merits of this hotel even more. I would like to stay here again when I visit Kobe.
過日は、ホテルプラザ神戸にご宿泊いただきまして誠にありがとうございます。またその際のご感想をお寄せいただき重ねてお礼申し上げます。 朝食ブッフェにつきまして、「質が高い」とのお言葉をいただけたこと、大変光栄に存じます。 特に、はちみつの巣やドライフルーツ・ナッツ類のディスプレイにご注目いただけたことは、私どもがこだわりを持ってご用意している点でもあり、大変嬉しく拝読いたしました。 お料理全般にもご満足いただけたとのことで、調理スタッフ一同、大変励みになります。 また、スタッフの接客やホテルの雰囲気に関しましても高くご評価いただき、重ねて御礼申し上げます。 客室やバスルームの構造に関するご感想も、とても具体的にお書きいただきありがとうございます。 シャワールームと浴槽の使い勝手の良さをご体験いただき、ご満足いただけたことは、清掃・設備スタッフにとっても大きな励みになります。 駅からのアクセスや建物の清掃状況、室内の静けさ、快適な睡眠環境に関しましても、細やかにご評価いただきありがとうございます。 「翌日泊まったホテルと比べて、より良さが際立った」との嬉しいお言葉に、スタッフ一同、感激しております。 「また神戸に行ったら泊まりたい」とのお言葉を励みに、今後もより一層ご満足いただけるホテルを目指して精進してまいります。 またのご来館を心よりお待ち申し上げております。
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8.8Excellent
We stayed in a twin room with three beds for one night for under 10,000 yen, around 9,000 yen. Amenities like body towels, toothbrush sets, skincare products, and razors were available at the front desk for us to take freely. There was also a water server in front of the elevator on the 14th floor that we could use as well. The hotel had a shopping center inside, with a 100 yen shop, a drugstore, a supermarket, clothes, and sports equipment—basically everything you could need. It was also nice that we could spend our time quietly.
この度はホテルプラザ神戸にご宿泊いただきまして誠にありがとうございます。またご多忙の中口コミへのご投稿を頂戴し重ねてお礼申し上げます。価格やアメニティにご満足いただけたご様子、大変嬉しく拝読いたしました。また、周辺施設に関しましても、隣接する建物に薬局やスーパーが入り、お客様には便利になったと大変喜んでいただいております。 その点も評価いただきありがとうございます。私共はお客様の快適なご滞在を第一に考えておりますので、何かございましたらご遠慮なくフロントにお申し付けくださいませ。今後も皆様に満足いただけるホテルを目指し精進してまいりますので、またの機会がございましたら、ぜひお越しいただけることを心よりお待ちしております。
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9.2Exceptional
“I was able to indulge to my heart's content.”
I stayed when I traveled to Kobe. The access was a bit far, but I arrived without any inconvenience. Since it was a weekday and there were available rooms, I was able to get a free upgrade to my room. The view from the room was beautiful, and since it was an east-facing room, I could see Osaka Bay and the skyline of Osaka in the distance. The room's amenities were great as well, especially the bathroom which was amazing. I thoroughly enjoyed my bathing experience.
この度はホテルプラザ神戸にご宿泊いただきまして誠にありがとうございます。またご多忙の中口コミへのご投稿を頂戴し重ねてお礼申し上げます。お部屋からの景色にご満足いただけたご様子、大変嬉しく拝読いたしました。当ホテルからの景色は、多くのお客様にご好評いただいております。今回は東側のお部屋をご利用いただきましたが、西側も綺麗ですので、是非また機会がございましたらお楽しみくださいませ。またのお帰りを心よりお待ちしております。
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