Hotel Okura Kobe

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2-1 Hatoba-cho, Chuo-ku, Haborland, Kobe, Japan, 650-8560

Highlights

Great view

- Harbor-facing views are a highlight, with rooms overlooking Kobe Port...

The hotel is grand, excellent view, delicious breakfast.
Ideal location

- Kobe waterfront location gets frequent praise, with Kobe Port Tower, M...

The hotel is located close to harbor and shopping mall.
Excellent room comfort & quality

- Spacious rooms get repeated praise, including connected ocean-facing r...

The room is huge & comes with complete amenities.
Great breakfast

- Breakfast buffet gets good feedback for taste and variety, with harbor...

The hotel is grand, excellent view, delicious breakfast.
Professional guest services

- Professional, attentive service gets repeated praise, with staff helpi...

All the staff were really friendly, smiling with their eyes.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

Perched on Meriken Park waterfront, Hotel Okura Kobe offers sweeping Kobe Harbor and Rokko Mountain views from its sky lounge and rooftop. For two guests: teppanyaki, a tranquil Japanese garden, family play spaces, and easy access to Harborland and Kobe Port Tower. In Harborland, this hotel places waterfront promenades, shopping malls and Chinatown within easy reach—ideal for two travelers seeking convenience and variety. On-site amenities include a chic bar, heated indoor pool, steamroom and in-room breakfast service. Rooms feature air conditioning, complimentary Wi‑Fi, in-room safes and fresh shower toiletries; select rooms offer sea, harbor or mountain views. Major attractions like Kobe Luminarie and Sannomiya’s shopping streets are a short walk away, making it a practical base for exploring the city. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 13 times in last 24 hr

  • This is a beautiful hotel and the accommodations are lovely.
    Melissa
    United States
  • No dust in the air if i turned flashlight on in the dark.
    Garrett
    United States
  • Hotel location is superb, located just beside the port.
    Jessica l.
    Singapore
  • The quality of the restaurant is also exceptional.
    KAZUYA
    日本
  • The room is huge & comes with complete amenities.
    Keith
    Singapore
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Nearest transportation options

•

Chutottei BEKOBE Mae Bus Stop is within 0.16 km

•

Minato Motomachi Subway Station is within 0.4 km

See map

8.7Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 83 places in walking distance!

Parking
Available

Walkable places

  • Kawasaki Good Times World
    150 m
  • Kobe Maritime Museum
    160 m
  • Splash Kobe
    170 m
  • Fish Dance Monument
    180 m
  • Port of Kobe Earthquake Memorial Park
    190 m
  • Chinatown (Nankinmachi)
    460 m
  • Kobe Harborland
    930 m
  • Sannomiya Center Gai Shopping Street
    1.1 km
  • Ikuta Shrine
    1.2 km
  • Kobe Kitano Museum (Ijinkan-gai)
    2.0 km

Closest landmarks

  • Kobe Bay Cruise
    190 m
  • Memorial Statue of Emigrants Boarding The Emigrant Ship
    270 m
  • Meriken Theater
    280 m
  • Villaggio Italia Pirate Ship
    320 m
  • Kobe Hatobacho TEN x TEN
    340 m

Good to know

Value for money8.9
Location rating8.7
Nearest airportKobe Airport (UKB)
Distance to airport6.4 km

Select your room

1/15

Twin Suite - Non-Smoking

74 m²/797 ft²
Max 4 adults
2 single beds
Outdoor view
1/13

6th-15th Main Floor Standard Twin Room - Non-Smoking

29 m²/312 ft²
Max 2 adults
2 single beds

8.9

Excellent

Room comfort
Outdoor view
1/12

16th-27th Authentic Floor Standard Double Room - Non-Smoking

27 m²/291 ft²
Max 2 adults
1 semi double bed

8.9

Excellent

Room comfort
Outdoor view
1/12

16th-27th Authentic Floor Standard Twin Room - Non-Smoking

29 m²/312 ft²
Max 2 adults
2 single beds

9.1

Exceptional

Room comfort
Outdoor view
1/12

16th-27th Authentic Floor Deluxe Twin Room - Non-Smoking

37 m²/398 ft²
Max 2 adults
2 single beds

9.0

Excellent

Room comfort
Outdoor view
1/11

16th-27th Authentic Floor Deluxe Double Room - Non-Smoking

37 m²/398 ft²
Max 2 adults
1 queen bed

8.7

Excellent

Room comfort
Outdoor view
1/11

Twin Suite Smoking

74 m²/797 ft²
Max 4 adults
2 single beds
1/11

6th-15th Main Floor Deluxe Twin Room - Non-Smoking

37 m²/398 ft²
Max 2 adults
2 single beds

9.0

Excellent

Room comfort
Outdoor view
1/12

Run of House Smoking

Max 7 adults
1 double bed
1/10

16th-27th Authentic Floor Deluxe Triple Room - Non-Smoking

37 m²/398 ft²
Max 3 adults
1 sofa bed and 2 single beds

9.3

Exceptional

Room comfort
Outdoor view

Frequently asked questions

Hotel Okura Kobe has a variety of restaurant and food options for you to indulge in while remaining at this property, which include Western cuisine, Chinese cuisine, Buffet in restaurant, International cuisine, and Asian cuisine.

Hotel Okura Kobe offers car park onsite with charges applied for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Hotel Okura Kobe has a total of 35 floors.

Hotel Okura Kobe has a total of 468 rooms.

Enjoy the flexibility of easy payment at Hotel Okura Kobe which accepts up to 7, with payment card options such as UnionPay, Cash, Visa, MasterCard, and American Express.

75.0% of our past customer reviews have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Okura Kobe down in the review section.

Verified business travelers that have stayed at this property have given Hotel Okura Kobe an average rating of 8.7. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Hotel Okura Kobe an average rating of 8.7. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Hotel Okura Kobe’s community is Chinatown which consists of popular restaurants such as Umenohana Kobe-motomachi, Blue Bottle Coffee - Kobe Shop, and TOOTH TOOTH, maison 15th.

Hotel Okura Kobe is situated within Haborland, which makes it suitably close to natural points of interest including Nunobiki Falls (Nunobiki-No-Taki) and Mt. Maya.

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More about Hotel Okura Kobe

More about Hotel Okura Kobe

Hotel Okura Kobe in Kobe: What makes it worth the stay

Experience a seamless blend of timeless elegance and modern comfort at Hotel Okura Kobe, a premier destination in Kobe designed to captivate both discerning business travelers and vacationing families. Since first opening its doors in 1989, this landmark property has remained a symbol of hospitality, further enhancing its sophisticated interiors during a comprehensive renovation in 2010. With 468 beautifully appointed rooms, guests can enjoy a spacious sanctuary that balances traditional Japanese grace with contemporary convenience. Families will find the atmosphere particularly welcoming, as the hotel offers a generous child policy allowing children between the ages of 0 to 0 to stay free of charge. Whether you are visiting for a high powered corporate meeting or a romantic getaway, you can find the perfect room for your needs when you book on Agoda. From the moment you arrive, the refined ambiance and attentive service ensure a memorable stay in one of Japan's most vibrant port cities. Discover the best available rates and secure your luxury retreat by browsing the options available on Agoda today.

Hotel Okura Kobe in Kobe: What makes it worth the stay

Experience the pinnacle of Japanese hospitality at Hotel Okura Kobe, a sophisticated sanctuary where timeless elegance meets modern luxury in the heart of Kobe. Whether you are visiting for a high powered business trip or a relaxing coastal getaway, this 5.0 star landmark offers an unparalleled atmosphere of prestige. Originally built in 1989 and thoughtfully renovated in 2010 to ensure contemporary comfort, the property seamlessly blends traditional grace with updated amenities. With 468 meticulously designed rooms, guests can enjoy a spacious retreat that caters to every need. Families will find the stay especially welcoming, as the hotel child policy allows children between the ages of 0 to 0 to stay free of charge, making it an ideal choice for those traveling with the youngest members of the family. From the breathtaking views of the city skyline to the impeccable service that defines the Okura brand, every detail is crafted to provide a memorable experience. You can easily secure your luxury escape and find the best available rates when you book on Agoda. Discover why Hotel Okura Kobe remains one of the most coveted addresses in the city by exploring the exclusive offers available on Agoda today.

Check-in and Check-out at Hotel Okura Kobe: Key timings for your stay

Planning your visit to Hotel Okura Kobe is simple with clear arrival and departure guidelines. Guests can check in starting from 03:00 PM to begin their exploration of Kobe. When it is time to head home or move to your next destination, check out is scheduled for 12:00 PM. These timings ensure that every room is meticulously prepared to meet the high standards of luxury expected at Hotel Okura Kobe. If you have specific requirements regarding your arrival or departure, we recommend contacting the front desk in advance to inquire about the possibility of early check in or late check out options based on current room availability.

Amenities at Hotel Okura Kobe: Everything you need for a comfortable stay

Hotel Okura Kobe provides a comprehensive suite of convenience facilities designed to make your visit to Kobe effortless. Guests can stay connected with free wi-fi in all rooms and wi-fi in public areas, while a professional concierge is available to assist with any local requests. For those managing their wardrobe, the hotel offers laundry service, dry cleaning, and a laundromat, complemented by daily housekeeping to ensure a pristine environment. Practical needs are met with luggage storage and an on-site convenience store for quick essentials. To ensure a relaxing atmosphere for everyone, the property includes a designated smoking area. Whether you are relaxing with room service or organizing your itinerary, these thoughtful details ensure a seamless experience. Every service at Hotel Okura Kobe is tailored to provide the highest level of efficiency and comfort throughout your entire stay in the city.

Getting Around from Hotel Okura Kobe: How to get here and get around

Navigating your stay in Kobe is effortless thanks to the comprehensive transport facilities available at Hotel Okura Kobe. For those traveling by private vehicle, the property provides a convenient onsite car park with self-parking options to ensure your car is secure throughout your visit. Please note that car park charges applied to these spaces allow for a well-maintained and professional parking environment. If you prefer not to drive or are visiting from the airport, the hotel offers a reliable taxi service to help you reach your destinations across the city with ease and comfort. Whether you are arriving for a business trip or a leisure getaway, these streamlined transport options ensure that your transitions between the hotel and the vibrant streets of Kobe are completely seamless. By combining flexible parking solutions with professional transit assistance, the hotel removes the stress of urban navigation for every guest.

Rooms at Hotel Okura Kobe: A closer look at what is included

The guest rooms at Hotel Okura Kobe are designed for ultimate relaxation and functionality during your visit to Kobe. Each space features a separate living room and high quality linens, ensuring a restful atmosphere enhanced by blackout curtains and air conditioning. For your entertainment and information, rooms are equipped with a television featuring satellite/cable tv and a daily newspaper. Refreshments are easily accessible via the refrigerator, mini bar, and a coffee/tea maker supplied with complimentary tea, instant coffee, and bottled water. The bathrooms provide a touch of luxury with plush bathrobes, a hair dryer, and essential toiletries. Every detail is carefully curated to provide a seamless experience, combining modern convenience with the refined hospitality expected at Hotel Okura Kobe. Whether you are relaxing in the lounge area or preparing for the day, these comprehensive facilities ensure every need is met with precision and care.

Dining at Hotel Okura Kobe: Your options for every meal of the day

Experience a sophisticated culinary journey at Hotel Okura Kobe, where the dining facilities are designed to complement the refined atmosphere of Kobe. Guests can enjoy a leisurely start to their morning as breakfast is available through a comprehensive breakfast buffet or a light continental breakfast. For those seeking a relaxed setting, the on-site coffee shop provides the perfect spot for a caffeine break or a casual snack. When you prefer a more formal setting, the hotel restaurant serves exquisite dishes crafted with precision. If you wish to dine in the privacy of your own space, professional room service is available to deliver gourmet meals directly to your door. To ensure your stay remains pristine, daily housekeeping maintains the highest standards of cleanliness throughout your visit. Whether you are craving a full meal or a quick drink, these diverse options ensure every craving is satisfied during your stay.

Room Types at Hotel Okura Kobe: Finding the perfect fit for your trip

Hotel Okura Kobe offers a sophisticated selection of accommodations designed to elevate your stay in Kobe. Guests can choose from the 6th to 15th Main Floor Standard and Deluxe rooms for single use, twins, doubles, or triples, as well as the 16th to 27th Authentic Floor Standard and Deluxe options for single use, twins, doubles, and triples, including the Deluxe Sea View Twin and Triple rooms. For those seeking heights, the 28th to 33rd Sky View Floor features Standard and Deluxe rooms for single use, twins, doubles, and triples, alongside the Standard Room Selected at Check-In. Spacious options include the Japanese Western Room, the 74 square meter Suite, the King Suite Smoking, and Main Floor Connecting Rooms for 4, 5, or 6 people. Run of House and Run of House Room for 1 Person are also available. Booking these room types on Agoda ensures travelers enjoy the best prices and a hassle-free experience.

Exploring Haborland: What to see and do near Hotel Okura Kobe

Guests staying at Hotel Okura Kobe are perfectly positioned to explore Haborland, the vibrant waterfront heart of Kobe. This dynamic district blends leisure and luxury, offering a seamless mix of expansive shopping malls, diverse dining options, and family friendly entertainment. Visitors can stroll along the scenic harbor, enjoy the refreshing sea breeze, or browse through countless boutiques and specialty stores. The area is exceptionally well connected via transport links, making it easy to navigate the city or head to nearby landmarks. From romantic evening walks by the water to exciting attractions for all ages, Haborland provides a comprehensive urban experience. Whether you are seeking a gourmet meal at a waterfront cafe or a day of retail therapy, the proximity of Hotel Okura Kobe ensures that the best of the port city is always within easy reach for a memorable Japanese getaway.

Getting to Hotel Okura Kobe: How to get here from the airport

Arriving at Hotel Okura Kobe from the nearest aviation hub is a quick and seamless experience. Located just 6.0 km from Kobe Airport, the hotel is easily accessible for all travelers. For those seeking the most direct and comfortable route, a taxi is the ideal choice, offering a swift journey straight to the entrance. Alternatively, guests can utilize the efficient local train and bus networks to reach the Harborland area. The total travel time is typically very short, ensuring you can begin enjoying the sophisticated atmosphere of Hotel Okura Kobe without any unnecessary delays. Whether you prefer the privacy of a car or the convenience of public transit, the short distance from the terminal makes the transition into the heart of Kobe effortless. This proximity allows guests to spend less time commuting and more time experiencing the refined luxury and scenic views that define their stay.

Landmarks near Hotel Okura Kobe: What is worth visiting nearby

Guests staying at Hotel Okura Kobe are perfectly positioned to experience the modern energy of Kobe through its proximity to premier entertainment venues. The most notable highlight in the immediate vicinity is the Glion Arena Kobe, a state of the art multipurpose facility known for hosting high energy concerts, sporting events, and large scale exhibitions. This makes the hotel an ideal choice for travelers visiting the city for a specific show or competition, as it eliminates the stress of long commutes after a late night event. Whether you are attending a professional game or a musical performance, having such a world class arena just steps away adds a dynamic layer of excitement to your trip. By choosing Hotel Okura Kobe, you ensure that you are right in the heart of the action, allowing you to transition seamlessly from the thrill of a live crowd to the refined luxury of your room.

Room Prices at Hotel Okura Kobe: Is it a good deal in Kobe?

Finding a balance between luxury and affordability is easy when considering the room prices at Hotel Okura Kobe. Guests can expect to pay an average rate between $151 and $200 per night, offering a sophisticated stay that remains accessible. This is particularly impressive when compared to the broader market in Kobe, where the average price of a hotel room typically ranges from $201 to $250. By choosing Hotel Okura Kobe, travelers secure a high end experience while spending significantly less than the city average. This pricing strategy ensures that visitors enjoy premium hospitality and world class standards without overextending their travel budget, making it one of the most competitive high quality options available in the heart of the city.

Guest Reviews of Hotel Okura Kobe: What guests love about their stay

Guests consistently praise Hotel Okura Kobe for providing a wonderful experience in Kobe, highlighting the professional, friendly, and amazing staff who offer excellent service. Visitors are particularly impressed by the cleanliness of the rooms, which are described as having a good size, comfortable beds, and being full of facilities. Many reviewers emphasize the stunning views and the beauty of the sunset from the property. Because of the helpful nature of the team and the high quality of the accommodations, guests frequently state they would definitely recommend this hotel to everyone and their friends. The overall consensus is that the combination of professional service and a pristine environment makes it a place where travelers eagerly plan to come back again.

What Guests Say About Hotel Okura Kobe: A closer look at the guest experience

Guests consistently praise Hotel Okura Kobe for delivering a high standard of hospitality in Kobe, reflected in an impressive 8.9 overall rating. The exceptional staff performance, scoring 9.2, is a primary highlight, ensuring every visitor feels welcomed. Visitors frequently commend the 9.1 cleanliness score and the 8.9 comfort level of the rooms, making for a relaxing stay. With a 8.7 rating for both facilities and location, the hotel is highly regarded for its convenience and quality. While food and dining received a 7.5, the overall value is rated at 8.9, proving that guests feel they receive excellent quality for their investment. This combination of professional service and pristine environments makes the property a top choice for discerning travelers.

Breakfast at Hotel Okura Kobe: Your guide to morning dining options

Start your morning in Kobe with the refined breakfast service at Hotel Okura Kobe, where guests can choose from a diverse range of dining styles. For those who enjoy variety, the restaurant breakfast features a comprehensive buffet, continental, and Western breakfast options. Guests seeking a more tailored experience can opt for a la carte breakfast or a classic American breakfast. For ultimate privacy, breakfast in room is also available to ensure a relaxing start to your day. These premium morning meals are priced at 3800 JPY for adults and 1900 JPY for children. Whether you prefer a lavish spread or a quiet meal in your suite, the hotel provides a sophisticated culinary experience to fuel your city explorations.

Pets at Hotel Okura Kobe: Can you bring your pet along?

Guests visiting Kobe can find clear guidance regarding the animal policy at Hotel Okura Kobe to ensure a seamless stay. While the hotel maintains a refined environment that does not permit general pets, it is pleased to welcome service animals to accommodate the needs of all travelers. These essential companions are permitted within the premises to provide necessary support to their owners. Since only service animals are welcome, we recommend that guests traveling with other pets make alternative arrangements before their arrival. The team is dedicated to providing a comfortable and accessible experience for every guest and their certified service animals throughout their time in the city.

Wellness at Hotel Okura Kobe: How to relax and recharge during your stay

Hotel Okura Kobe offers a sophisticated sanctuary for those seeking a peaceful retreat in the heart of Kobe. Guests can immerse themselves in a state of total tranquility by visiting the professional salon or indulging in a restorative massage. For those who prefer active recovery, the pristine indoor pool provides a serene space for swimming. The wellness experience is further enhanced by the heat of the sauna and steamroom, which work together to detoxify the body and soothe tired muscles. To complete the journey of relaxation, a stroll through the meticulously landscaped garden allows visitors to reconnect with nature and find a moment of quiet reflection. Every detail of these facilities is designed to ensure that your time at Hotel Okura Kobe is defined by luxury and holistic well being, providing the perfect balance of physical activity and deep mental repose.

Sports and Activities at Hotel Okura Kobe: For guests who want to stay active

Hotel Okura Kobe offers a refined selection of wellness and athletic facilities designed to keep you energized during your visit to Kobe. Guests can maintain their exercise routine at the professional fitness center, which provides the necessary equipment for a comprehensive workout. For those who prefer outdoor sports, the hotel features well maintained tennis courts perfect for a competitive match or a leisurely game. Please note that access to the fitness center is available for an additional charge, ensuring that the equipment and environment remain in top condition for every visitor. Whether you are looking to break a sweat with a high intensity session or enjoy a strategic game of tennis, these facilities provide the ideal balance of luxury and activity. By integrating these sports options into your stay, you can easily prioritize your health and vitality while exploring the city.

Entertainment at Hotel Okura Kobe: How to spend your evenings here

Hotel Okura Kobe offers a refined selection of leisure facilities designed to enhance your stay in Kobe. Guests can wind down after a day of exploration at the sophisticated on-site bar, where a curated selection of drinks and a serene atmosphere provide the perfect setting for evening relaxation or intimate conversations. For those looking to indulge in a bit of retail therapy, the hotel features several elegant shops. These boutiques allow visitors to browse high quality goods and find unique souvenirs without ever having to step outside. Whether you are sipping a classic cocktail to toast your trip or searching for a luxury keepsake, the combination of these upscale amenities ensures that your time at Hotel Okura Kobe is spent in absolute comfort and style. These thoughtfully integrated spaces make the hotel a complete destination for both relaxation and curated shopping experiences.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Salon
  • Seminars
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Babysitting service
  • Family/child friendly
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids toothbrush
  • Step stool
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service

Food and dining

Restaurants on site
Cafe Restaurant Camellia
  • Cuisine: European
Restaurant Emerald
  • Cuisine: French
Chinese Restaurant TOH-KA-LIN
  • Cuisine: Chinese
Teppanyaki Sazanka
  • No additional information available

Location

2-1 Hatoba-cho, Chuo-ku, Haborland, Kobe, Japan, 650-8560

Excellent8.7

Location

Airports
  • Kobe Airport (UKB)
    6.4 km 19 min drive
  • Kansai International Airport (KIX)
    28.3 km 1.1 hour drive
Public transportation
  • Chutottei BEKOBE Mae Bus Stop
    160 m
  • Minato Motomachi Subway Station
    400 m 8 min walk
Hospital or clinic
  • Kokokara Fine
    470 m
Shopping
  • Kobe Harborland
    930 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Kobe Port Tower
    190 m
  • Meriken Park
    210 m
  • Chinatown (Nankinmachi)
    460 m
  • Kobe Harborland
    930 m
  • Sannomiya Center Gai Shopping Street
    1.1 km
  • Ikuta Shrine
    1.2 km
  • Kobe Kitano Museum (Ijinkan-gai)
    2.0 km
  • Kobe Nunobiki Herb Gardens
    2.3 km
  • Kobe Oji Zoo
    3.8 km
  • Kobe Animal Kingdom
    4.5 km
Nearby landmarks
  • Kawasaki Good Times World
    150 m
  • Kobe Maritime Museum
    160 m
  • Chutottei BEKOBE Mae Bus Stop
    160 m
  • Splash Kobe
    170 m
  • Fish Dance Monument
    180 m
  • Port of Kobe Earthquake Memorial Park
    190 m
  • Kobe Bay Cruise
    190 m
  • Kobe Port Tower
    190 m
  • Meriken Park
    210 m
  • Kobe Overseas Chinese History Museum
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Breakfast is available at an additional charge for children 4-12 years old using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Reception open until: 23:59
Extras
  • Breakfast charge (unless included in room price): 3800 JPY
The property
  • Year property opened: 1989
  • Number of floors: 35
  • Room voltage: 100
  • Number of rooms : 468
  • Most recent renovation: 2010
  • Non-smoking rooms/floors: no
  • Number of restaurants: 5
  • Number of bars/lounges: 1
Parking
  • Daily parking fee: 1500 JPY

Property announcements

If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.

Notice of Parking Fee Revision (from April 1, 2026)
Parking fees will be revised effective April 1, 2026 (Wednesday).
■ Overnight staying guest discount: JPY 1,500 per car per night (free entry/exit until 1:00 PM on the departure day)
*No reservation required.
Thank you for your understanding.

【Notice of Temporary Closure of the Chinese Restaurant TOH-KA-LIN】
The Chinese restaurant TOH-KA-LIN will be closed due to LED renovation work.
Temporary closure period: Monday, October 26 to Wednesday, October 28, 2026.

【Guests staying from Monday, October 19 to Friday, October 23, 2026】
A fireworks event "Minato HANABI" will be held from October 19th to 23th. Due to traffic restrictions during the event, you will not be able to visit our hotel by car between 18:00 to 19:30.
For the further information, please check the official website of the event.

Reviews of Hotel Okura Kobe from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 10
  • 10
  • 8.4
  • 10
  • 9.2
  • 10
  • 8.0
  • 9.6

Most recent

From 8,634 reviews

  • Cleanliness score 9.1 out of 10
  • Facilities score 8.7 out of 10
  • Location score 8.7 out of 10 and is a high score in Kobe
  • Room comfort and quality score 8.9 out of 10
  • Service score 9.2 out of 10 and is a high score in Kobe
  • Value for money score 8.9 out of 10 and is a high score in Kobe

What guests liked

Summarized by AI

Room Views: Harbour and sea views are consistently praised — rooms overlook Kobe Port Tower, the harbor Ferris wheel and provide dramatic night views and even fireworks from higher floors. (31 mentions)

General Services: Staff go above and beyond with professional, courteous service — bell captain rebooks restaurant for fireworks, front desk prepares shipped items before arrival, housekeeping performs extra-bed setups, and staff help find lost items. (31 mentions)

Breakfast: Buffet breakfast receives frequent praise for variety and quality; some guests call it one of their best hotel breakfast experiences. (14 mentions)

Room Comfort: Rooms feel spacious and clean, with suites and connecting/adjacent rooms available for families; some rooms include in-room conveniences and on-floor vending, ice and microwave facilities. (11 mentions)

Overall Impression: Classic, vintage Okura ambience and traditional Japanese hospitality create an elegant, nostalgic impression that many guests appreciate and return for. (6 mentions)

Family Travelers: Connected rooms, suites and extra-bed setups work well for families and groups, and shuttle access makes nearby attractions like Meriken Park and Harborland easy options for family outings. (5 mentions)

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Service

Mentioned in 130 reviews
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90% Positive
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10% Unfavourable

Location

Mentioned in 114 reviews
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91% Positive
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8% Unfavourable

Room view

Mentioned in 108 reviews
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99% Positive

Breakfast

Mentioned in 78 reviews
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85% Positive
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14% Unfavourable

Cleanliness

Mentioned in 68 reviews
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88% Positive
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11% Unfavourable

Room size

Mentioned in 50 reviews
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96% Positive
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4% Unfavourable

Check in

Mentioned in 29 reviews
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68% Positive
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31% Unfavourable

Room comfort

Mentioned in 26 reviews
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88% Positive
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11% Unfavourable

Transport

Mentioned in 22 reviews
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72% Positive
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27% Unfavourable
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  1. 9.6Exceptional

    Heo from South Korea
    Couple
    28th-33rd Sky View Floor Deluxe Double Room - Non-Smoking
    Stayed 3 nights in February 2026

    “The best Kobe trip with my pregnant wife, we were impressed by the attentive service.”

    Advantages Overwhelming sense of space that breaks the stereotype of "Japanese hotels are small": Compared to similar-priced hotels in other famous tourist areas in Japan, the room size is noticeably larger, which was very surprising upon entry and made for a pleasant stay throughout. While it is a high-class luxury hotel that deserves more than to be labeled simply as "cost-effective," the fact that one can enjoy such elegance and space at a reasonable price is the hotel's biggest twist and charm. Transportation: The hotel offers a free shuttle bus that frequently runs to and from Sannomiya Station (Mint Kobe Bus Terminal) and Shinkobe Station, somewhat alleviating the disadvantage of being a distance from Sannomiya Station. Additionally, the taxis that are almost always waiting in front of the hotel provide another fun option. Unique view of Kobe Harbor: I stayed in a southwest view room, and since the hotel is positioned similarly to the top of the Port Tower, the beautiful night view of the Port Tower and Meriken Park is truly three-dimensional and stunning. A more tranquil atmosphere favored by locals: For those among Koreans who prefer areas with more locals than fellow Korean tourists, this place is ideal, and I was able to fully enjoy the calm and upscale atmosphere unique to traditional Japanese hotels. Accessibility to Meriken Park: Exiting the hotel’s main entrance and taking the road to the right leads directly to Meriken Park, making it a reasonable distance for a pleasant stroll. Optimal shopping infrastructure: Harborland (Aeon Style Umie) and Mosaic are within walking distance, and due to the clustering of various shopping malls, when tired from shopping, a taxi can take you for about 800 yen (as of early February 2026), making it very easy to move even when carrying many shopping bags. Polite service and hygiene: The staff is extremely friendly, and the service is very attentive. The hygiene of the room and breakfast service is excellent, providing peace of mind and satisfaction for my pregnant wife during our stay. Amenities: The in-room smart TV allows for YouTube viewing, making relaxation time enjoyable, and the Family Mart convenience store at the end of the lobby floor, along with various shops and a garden, make it great for spending time inside the hotel. Disadvantages Narrow shuttle bus: Although the free shuttle bus connecting to Sannomiya Station runs frequently, the interior of the vehicle can be somewhat cramped, which may lead to discomfort due to close proximity to others. Additionally, it may be inconvenient if traveling with a stroller or large luggage, or during peak times. Waiting time at Sannomiya Station: When taking the bus from Sannomiya Station to the hotel, you'll queue at terminal platform 8 of the Mint Kobe building. Since it's a popular hotel, especially around dinner time, the line can be longer than those for the other two hotels. When lining up, you should stand in the orange line below. Distance from the city center: Despite the shuttle service, the hotel is situated at a distance from Sannomiya Station, the center of Kobe, which means there will always be travel time since all activities will inevitably start from Sannomiya. It's important to note that the shuttle does not drop you right in front of the station but rather close by due to road conditions and structure (it's not a distance that you can't walk). Overall Assessment The physical distance from the center of Sannomiya can be fully offset by the shuttle and taxi services, as the hotel's views and service quality are overwhelming. Especially for travelers concerned about hygiene and seeking a quiet retreat, it seems there is no safer and happier option. It’s a place I definitely want to revisit when our child is born.

    Reviewed February 11, 2026
    Auto-translated through generative A.I.

    이번에 호텔 오쿠라 고베에 숙박해 주셔서 진심으로 감사드립니다. 칭찬의 말씀을 전해 주셔서 매우 기쁘게 생각합니다. 앞으로도 고객 여러분께 더욱 친근한 서비스를 제공할 수 있도록 노력하겠습니다. 고객님의 다시 오시는 날을 직원 일동 진심으로 기다리겠습니다.

    Responded February 13, 2026
    Hotel Okura Kobe
  2. 9.6Exceptional

    You from Japan
    Group
    6th-15th Main Floor Standard Twin Room - Non-Smoking
    Stayed 1 night in March 2026

    “The staff's hospitality is excellent.”

    After climbing Mount Rokko, I stayed overnight. On the morning of my stay, I arrived early to ask if they could hold my luggage. When I mentioned my plans, they advised me to use the hotel shuttle bus, and I was able to take the bus departing at 8:05 to Sannomiya. I was able to leave my car at the hotel, and I was relieved to hear that the parking fee would be the same as one night's stay, which was 1,000 yen. The next day, my son's university graduation ceremony was scheduled, and perhaps because I mentioned this in advance, my room was upgraded to a lovely one with a view of the Port Tower. I enjoyed a wonderful night with friends. The breakfast was also abundant in variety, and I was very satisfied.

    Reviewed March 25, 2026
    Auto-translated through generative A.I.

    この度は、ホテルオークラ神戸にご宿泊いただき誠にありがとうございました。快適にお過ごしいただけ、嬉しく存じます。これからもお一人お一人に寄り添ったサービスをご提供できるよう努めてまいります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

    Responded April 02, 2026
    Hotel Okura Kobe
  3. 10.0Exceptional

    KAIXIN from China
    Solo traveler
    Standard Hotel-selected room, Non-smoking (Main floor 6th to 15th floors (27 square meters))
    Stayed 1 night in June 2024

    “Highly recommended old-established hotels.”

    Initially, I was concerned about the distance to Sannomiya for shopping. In the end, I changed my accommodation just on the last day to enjoy the night view. The actual experience showed that due to the convenience of the shuttle bus, it is not worse than the chain hotels near Sannomiya. The room is very spacious, with a beautiful view directly facing the Kobe Tower and the Ferris wheel. The service is very professional and friendly. The facilities may not be new, but they are definitely not worn out, well maintained, and very clean, much better than another old five-star hotel I stayed at in Yokohama. It is definitely worth recommending, especially for couples or families. If there are many people, the large room area is quite important. The breakfast was average, with a specialty of Akashi-yaki, but its variety and taste were not particularly delicious.

    Reviewed June 17, 2024
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  4. 9.2Exceptional

    Hiroyuki from Japan
    Family with young children
    6th-15th Main Floor Standard Twin Room - Non-Smoking
    Stayed 1 night in August 2026

    “Everything was great.”

    I stayed with my elementary school child, and they kindly helped us carry our big luggage to the room and explained the important points. We were even given a free room upgrade, and it was a city view room. We had the best view and spent an extraordinary time. I definitely want to come back!

    Reviewed August 30, 2026
    Auto-translated through generative A.I.

    この度は、数あるホテルよりホテルオークラ神戸をお選びいただき誠にありがとうございました。これからもよりよいサービスをご提供できるよう努めてまいります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

    Responded September 03, 2026
    Hotel Okura Kobe
  5. 8.8Excellent

    TANE from Japan
    Family with teens
    Run of House
    Stayed 1 night in September 2025

    “Even just for breakfast, it's worth it, great location, and the kids' space is excellent.”

    I chose this place because I wanted to eat exquisite French toast, and I was completely satisfied with the Oakra's service. It's also close to Harborland's umie, so there are plenty of places to have fun, and the kids' corner inside the facility can entertain you for about an hour. Anyway, the breakfast was delicious, and the room was a comfortable space that had just the right amount of amenities. The checkout time was 12 PM and parking was free until 1 PM. I was able to relax very much. I am satisfied with all the staff service.

    Reviewed September 15, 2025
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