Swing & Pillows @ Grand Inn George Town Penang

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

72, Penang Road, Georgetown, Penang, Malaysia, 10000

Highlights

Ideal location

- Central Georgetown location within walking distance to Penang Road, th...

This place is a centrally located in Georgetown.
Top value

- Many guests highlight good value for money and affordability given the...

The price is reasonable for the quality provided.
Great food & dining

And can eat at restaurant tomyam that so nice.
Highly reviewed check-in/out

Highly rated by family travelers

Family loves the booking here, child friendly as well

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Room service

Laundry

About us

Swing & Pillows @ Grand Inn, in the heart of Georgetown, a UNESCO World Heritage site, is perfect for two travelers seeking culture and adventure. Just steps from vibrant street art, delicious street food, and iconic eateries, it serves as an exciting base for exploration. Enjoy 24-hour check-in and attentive daily housekeeping for a seamless stay. Each air-conditioned room includes complimentary Wi-Fi and some offer views of the lively street below. Conveniently situated near Prangin Mall and attractions like Chew's Jetty and Komtar Tower, this property combines relaxation with adventure. Experience the charm of Penang at Swing & Pillows. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Location 8.9
Service 8.4
Value for money 8.4
Cleanliness 8.2

Based on 4,884 verified reviews

Location score out of 10
Service score out of 10
Value for money score out of 10
Cleanliness score out of 10
Facilities score out of 10
Room comfort and quality score out of 10
  • "The rooms were spotless and the service was top-notch."
  • "Sutharsan & Niko at the front desk are true professionals."
  • "They made us feel right at home from the moment we arrived."
  • "Nice spacious room, the staff is very friendly and helpful."
  • "Good location, price, staff, especially Niko gets 10/10."
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Nearest transportation options

Komtar Bus Terminal is within 0.78 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.26 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 298 places in walking distance!

Parking
Available
Walkable places
Omegatec
60 m
The Rainbow Skywalk and Observatory Deck
60 m
Soho Free House
80 m
Oriental Arts & Antiques
110 m
Happy Holidays tours
120 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
240 m
Armenian Street
670 m
Khoo Kongsi
860 m
Pinang Peranakan Mansion
960 m
Penang Fort Cornwallis
1.2 km
Closest landmarks
R&B Pub
70 m
Silver-Econ Travel
130 m
Hainan Temple
200 m
The Chocolate Boutique
200 m
Lean Giap Trading
210 m

Good to know

Value for money8.4
Distance to city center8.6 km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Select your room

1/9

Standard Double Decker

10 m²/108 ft²
Max 2 adults
1 bunk bed
Hair dryer
Mirror
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Linens
Wake-up service
Desk
1/7

Deluxe Queen Room

15 m²/161 ft²
Max 2 adults
1 queen bed
Preferred by Couples
Street view
Adjustable height hand-held shower wand
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
1/6

Deluxe Twin Room

20 m²/215 ft²
Max 2 adults
2 single beds
Street view
Adjustable height hand-held shower wand
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
1/6

Deluxe Triple Room

20 m²/215 ft²
Max 3 adults
1 single bed and 1 queen bed
Adjustable height hand-held shower wand
Electric kettle
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
TV
TV [flat screen]
Air conditioning
Linens
Desk
Trash cans
Window
Closet
1/6

Standard Room

13 m²/140 ft²
Max 3 adults
1 double bed and 2 single beds
Hair dryer
Shower
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
Air conditioning
Desk
Window
Closet
Ironing facilities
Non-smoking
1/6

Standard Double Room

15 m²/161 ft²
Max 3 adults
1 bunk bed
Electric kettle
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Air conditioning
Linens
Desk
Trash cans
1/4

Deluxe Family Room

25 m²/269 ft²
Max 4 adults
2 queen beds
Fits groups
Street view
Adjustable height hand-held shower wand
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
1/5

Deluxe Double Decker Room

Max 3 adults
1 bunk bed
City view
Hair dryer
Shower
Internet access – wireless
TV
Air conditioning
Desk
Window
Closet
Ironing facilities
Non-smoking
1/4

Standard Double Room

13 m²/140 ft²
Max 3 adults
1 double bed
Street view
Non-smoking
1/4

Standard Double Room

13 m²/140 ft²
Max 3 adults
1 double bed
Street view
Non-smoking

Frequently asked questions

For your ease of travel around the city, Swing & Pillows @ Grand Inn George Town Penang provides shuttle service right where you need it making it easy for you to get to places quickly.

While staying at Swing & Pillows @ Grand Inn George Town Penang, jump start your vacation by exploring the closest destinations that are within walking distance to the property which include Omegatec, The Rainbow Skywalk and Observatory Deck, and Soho Free House.

Swing & Pillows @ Grand Inn George Town Penang was built in 2013.

Swing & Pillows @ Grand Inn George Town Penang's most popular month where verified guests travelers have stayed the most is in December.

The average room rate for Swing & Pillows @ Grand Inn George Town Penang in the past month is 89.0 MYR, compared to city's average of 238.61 MYR.

Swing & Pillows @ Grand Inn George Town Penang can communicate in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past guests that stayed at Swing & Pillows @ Grand Inn George Town Penang have given this property a rating of 8.919 for its remarkable location as the major highlight for their stay.

76.0% of our past guest ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Swing & Pillows @ Grand Inn George Town Penang down in the review.

Past local travelers that have stayed at this property have given Swing & Pillows @ Grand Inn George Town Penang an average rating of 9.5. You can look up on more detailed customer reviews, and responses for this property down in the review section.

Swing & Pillows @ Grand Inn George Town Penang’s community is Georgetown which includes popular restaurants such as Foong Wei Heong Restaurant, Restoran Nasi Kandar Line Clear, and PINWHEEL RESTO CAFE.

The nearest airport to Swing & Pillows @ Grand Inn George Town Penang is Penang International Airport, 15.0 km away.

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More about Swing & Pillows @ Grand Inn George Town Penang

More about Swing & Pillows @ Grand Inn George Town Penang

Experience Comfort and Convenience at Grand Inn Penang Road

Welcome to Grand Inn Penang Road, a charming 2-star hotel located in the heart of Penang, Malaysia. With its prime location and a wide range of amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. Featuring 45 well-appointed rooms, Grand Inn Penang Road provides a cozy and relaxing atmosphere for guests to unwind after a day of exploring the vibrant city. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a pleasant stay. Whether you are traveling alone, with a partner, or with your family, there is a room type to suit your needs. Check-in at Grand Inn Penang Road begins at 02:00 PM, allowing you ample time to settle in and start your Penang adventure. The friendly and attentive hotel staff will be there to assist you throughout your stay, ensuring a smooth and hassle-free experience. Check-out time is at 12:00 PM, giving you plenty of time to pack up and bid farewell to this charming hotel. Families traveling with children will find Grand Inn Penang Road to be a great choice. The hotel's child policy allows children between the ages of 0 to 12 to stay free of charge, making it an affordable option for families on a budget. The hotel also provides additional amenities such as cribs and extra beds upon request, ensuring a comfortable stay for the little ones. Conveniently located just 8.6 km from the city center, Grand Inn Penang Road offers easy access to Penang's top attractions, shopping malls, and dining options. The airport is only a short 22-minute drive away, making it a convenient choice for travelers arriving or departing from Penang. Built in 2013, Grand Inn Penang Road combines modern comfort with a touch of traditional charm. Whether you are visiting Penang for business or leisure, this hotel is sure to exceed your expectations with its warm hospitality and excellent service. Book your stay at Grand Inn Penang Road and experience comfort and convenience in the heart of Penang.

Convenience at Your Fingertips at Grand Inn Penang Road

Welcome to Grand Inn Penang Road, where convenience is a top priority. From the moment you step foot into our hotel, you'll be greeted with a range of convenience facilities designed to make your stay as comfortable as possible. For those who prefer to dine in the comfort of their own room, our room service is available to cater to your culinary desires. Whether you're craving a hearty breakfast to kickstart your day or a late-night snack to satisfy your cravings, our attentive staff will ensure that your order is delivered promptly and with a smile. Stay connected throughout your stay with our complimentary Wi-Fi, available in all rooms and public areas. Whether you need to catch up on work emails or simply want to stay connected with loved ones, our reliable internet connection will keep you connected at all times. Traveling with heavy luggage? No worries! Our dedicated luggage storage facility allows you to securely store your belongings, giving you the freedom to explore the beautiful city of Penang without any burden. Forgot to pack a few essentials? Our convenience store has got you covered. Stocked with a variety of items ranging from snacks to toiletries, you can easily find whatever you need without having to leave the comfort of the hotel. Lastly, our daily housekeeping service ensures that your room is always kept clean and tidy. From fresh linens to spotless bathrooms, our diligent housekeeping staff will ensure that your stay is nothing short of perfection. At Grand Inn Penang Road, we understand the importance of convenience, and our range of facilities is designed to cater to your every need. Book your stay with us today and experience the epitome of convenience in the heart of Penang.

Convenient Transport Facilities at Grand Inn Penang Road

At Grand Inn Penang Road, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. With our onsite car park, guests can easily park their vehicles and explore the vibrant city of Penang at their own pace. Whether you're driving your own car or renting one, you can rest assured that your vehicle is safe and secure during your stay with us. For those who prefer not to drive, our shuttle service is the perfect solution. Our complimentary shuttle service takes guests to popular attractions and shopping areas in Penang, allowing you to explore the city without the stress of navigating unfamiliar roads or finding parking. With our reliable shuttle service, you can sit back, relax, and enjoy the sights and sounds of Penang. With our car park and shuttle service, Grand Inn Penang Road provides convenient transport facilities that cater to the needs of all our guests. Whether you prefer to drive or rely on our shuttle service, we ensure that your transportation needs are well taken care of, allowing you to make the most of your stay in Penang.

Indulge in a Culinary Delight at Grand Inn Penang Road

At Grand Inn Penang Road, guests are treated to a delightful culinary experience with a range of dining facilities to choose from. The hotel boasts an on-site restaurant that serves a variety of delectable dishes, catering to all taste buds. Whether you're in the mood for local Malaysian cuisine or international favorites, the restaurant offers a diverse menu that is sure to satisfy every palate. With its cozy ambiance and attentive staff, dining at the hotel's restaurant is a truly enjoyable experience. For those who prefer the comfort and privacy of their rooms, Grand Inn Penang Road also offers convenient room service. Guests can indulge in a delectable meal without having to leave the comfort of their accommodation. With a wide selection of dishes available for delivery, you can enjoy a satisfying meal in the privacy of your own space. To ensure a pleasant stay, the hotel also provides daily housekeeping services. This means that your dining area will always be kept clean and tidy, allowing you to fully enjoy your meals without any worries. The attentive housekeeping staff will take care of all the cleaning, leaving you with more time to savor the delicious food and relax during your stay at Grand Inn Penang Road.

Comfortable and Affordable Rooms at Grand Inn Penang Road

Grand Inn Penang Road offers a variety of comfortable and affordable room options to suit every traveler's needs. Whether you are traveling alone, with a partner, or with your family, this hotel has the perfect room for you. Choose from the cozy Double Room, featuring a comfortable double bed and 13 square meters of space, or opt for the spacious Quad Family room, offering 19 square meters of space and two double beds. For budget-conscious travelers, the Standard Double Decker room is a great choice, with 9 square meters of space and a bunk bed. No matter which room you choose, you can expect a comfortable and relaxing stay at Grand Inn Penang Road. By booking your stay at Grand Inn Penang Road through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for this hotel, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of searching for the best deal and enjoy a seamless booking process with Agoda. Book your room at Grand Inn Penang Road on Agoda today and make your stay in Penang a memorable one.

Discover the Charms of Georgetown in Penang

Welcome to Georgetown, a vibrant and captivating city in Penang, Malaysia. Known for its rich cultural heritage and colonial architecture, Georgetown is a UNESCO World Heritage Site that offers a unique blend of tradition and modernity. As you explore the streets of this historic city, you'll be enchanted by its colorful buildings, bustling markets, and mouthwatering street food. Immerse yourself in the local culture by visiting the numerous temples, mosques, and churches that dot the city. Experience the vibrant atmosphere of Little India, where you can indulge in delicious Indian cuisine and shop for traditional clothes and accessories. Marvel at the intricate street art that adorns the walls of Georgetown, a testament to the city's vibrant arts scene. Don't forget to take a stroll along Penang Road, the heart of Georgetown, where you'll find a plethora of shops, cafes, and restaurants. Whether you're a history buff, a food lover, or an art enthusiast, Georgetown has something for everyone. With its charming streets, friendly locals, and fascinating history, this city is sure to captivate your heart and leave you with unforgettable memories.

Convenient Airport Transfers to Grand Inn Penang Road

Welcome to Grand Inn Penang Road, a delightful hotel located in the heart of Georgetown, Penang, Malaysia. If you're wondering how to get to our hotel from the nearest airports, we've got you covered with convenient transportation options. For travelers arriving at Penang International Airport, the most efficient way to reach Grand Inn Penang Road is by taxi or ride-hailing services. Upon exiting the airport, you'll find a dedicated taxi counter where you can easily book a taxi to Georgetown. The journey takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can use popular ride-hailing apps such as Grab to book a private car or shared ride. This option offers the convenience of door-to-door service at competitive prices. Another option for airport transfers is the Rapid Penang bus service. From Penang International Airport, take the Rapid Penang bus route 401E to Komtar Bus Terminal in Georgetown. The journey takes around 1 hour, but it's a budget-friendly choice for those looking to save money. From Komtar, Grand Inn Penang Road is just a short walk away. If you're arriving at Sultan Abdul Halim Airport in Alor Setar, Kedah, you can take a taxi or ride-hailing service to Penang Sentral, the main transportation hub in Penang. From Penang Sentral, you can easily catch a bus or taxi to Georgetown. The journey from Sultan Abdul Halim Airport to Penang Sentral takes approximately 1.5 hours. No matter which airport you arrive at, getting to Grand Inn Penang Road is a breeze with these convenient transportation options. Enjoy your stay in Georgetown and make the most of your time exploring the vibrant streets, delicious cuisine, and rich cultural heritage of Penang, Malaysia.

Discover the Rich Heritage of Penang at Grand Inn Penang Road

Situated in the heart of Penang, Malaysia, Grand Inn Penang Road offers easy access to a plethora of captivating landmarks and attractions that showcase the rich heritage of this vibrant city. Just a stone's throw away from the hotel, you'll find the Pinang Peranakan Mansion, a beautifully restored mansion that offers a glimpse into the opulent lifestyle of the Peranakan community. Marvel at the intricate architecture and exquisite antiques that adorn the mansion, immersing yourself in the unique cultural heritage of Penang. For those seeking a taste of Penang's maritime history, Chew's Jetty is a must-visit attraction. Take a leisurely stroll along the wooden walkways that stretch out over the water, and admire the traditional houses built on stilts. This rustic setting provides a charming glimpse into the lives of the local fishing community. If you're a fan of colonial architecture, don't miss the opportunity to visit Cheong Fatt Tze - The Blue Mansion. This iconic indigo-colored building is a UNESCO World Heritage Site and offers guided tours that delve into its fascinating history. Step back in time as you explore the intricately decorated rooms and learn about the life of the influential Chinese merchant, Cheong Fatt Tze. For a taste of Penang's Chinese heritage, Khoo Kongsi is a must-see attraction. This grand ancestral temple is a testament to the rich cultural traditions of the Chinese community in Penang. Admire the intricate carvings, elaborate roofline, and ornate decorations that adorn the temple, reflecting the opulence of the past. History enthusiasts will be captivated by a visit to Penang Fort Cornwallis, the largest standing fort in Malaysia. Explore the ancient battlements, cannons, and historical artifacts, and learn about the fort's role in protecting the island from invading forces. Armenian Street, located in the heart of George Town, is a vibrant and colorful street that is famous for its street art. Take a leisurely stroll along this atmospheric street and discover a treasure trove of murals and installations that depict the rich history and culture of Penang. Nature lovers can escape the bustling city and explore the serene beauty of Penang Botanical Gardens. With its lush greenery, tranquil lakes, and diverse flora and fauna, this botanical oasis provides a peaceful retreat for visitors. Immerse yourself in the vibrant arts scene of Penang by exploring the Street Art in George Town. These captivating murals and installations, created by both local and international artists, add a touch of creativity and whimsy to the streets of Penang. For a spiritual experience, visit the Dharmikarama Burmese Temple, one of the oldest Buddhist temples in Penang. Admire the beautiful architecture, intricate carvings, and serene atmosphere as you explore the temple grounds. For a unique and fun-filled experience, head to the Upside Down Museum, where you can step into a world of illusion and defy gravity. Explore the various upside-down rooms and take whimsical photos that will leave your friends in awe. With its prime location near these remarkable landmarks and attractions, Grand Inn Penang Road is the perfect base for discovering the rich heritage and cultural treasures of Penang, Malaysia.

Convenient Public Transport Access at Grand Inn Penang Road

Located in the heart of Penang, Malaysia, Grand Inn Penang Road offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away from the hotel, you will find the Komtar Bus Terminal, a major transportation hub in the city. From here, you can catch buses to various destinations across Penang, including popular tourist spots, shopping malls, and cultural attractions. Another nearby public transport station is the Pengkalan Raja Tun Uda Bus Terminal, which is also within walking distance from the hotel. This terminal serves as a gateway to other parts of Penang and is well-connected to different neighborhoods and towns. Whether you're looking to explore the vibrant street art scene in Georgetown or venture out to the beautiful beaches in Batu Ferringhi, the convenient access to these bus terminals from Grand Inn Penang Road ensures that you can easily navigate the city and its surroundings. With these public transport options just a stone's throw away, guests at Grand Inn Penang Road can enjoy the convenience of exploring all that Penang has to offer. Whether you're a history enthusiast, a food lover, or simply looking to soak up the vibrant atmosphere of this charming city, the hotel's strategic location near these bus terminals provides a hassle-free way to discover the best of Penang's attractions and experiences.

A Gastronomic Paradise Just Steps Away

Grand Inn Penang Road is a haven for food enthusiasts, with an array of delectable dining options just a stone's throw away. Teksen Restaurant, known for its authentic Chinese cuisine, offers a wide range of flavorful dishes that will tantalize your taste buds. For a cozy and relaxing atmosphere, PINWHEEL RESTO CAFE is the perfect spot to enjoy a cup of coffee or indulge in their mouthwatering pastries. Halab Penang is a must-visit for lovers of Middle Eastern cuisine, serving up delicious kebabs and aromatic rice dishes. Wheeler's, a popular local hangout, is renowned for its Western fare, including juicy burgers and crispy fries. The Forest - Heritage is a charming restaurant that specializes in fusion cuisine, blending traditional Malaysian flavors with modern culinary techniques. For a taste of Penang's famous Nasi Kandar, look no further than Restoran Nasi Kandar Line Clear, where you can savor a variety of curries and aromatic rice. Tai Tong Restaurant offers a delightful selection of dim sum and Cantonese dishes, perfect for a leisurely brunch. Holy Guacamole - Love Lane is a vibrant Mexican eatery that serves up flavorful tacos, burritos, and refreshing margaritas. Lagenda House & Cafe is a hidden gem, offering a cozy ambiance and a menu of local favorites such as Penang Laksa and Char Kway Teow. Lastly, Sungai Pinang Food Court (Astaka Sungai Pinang) is a bustling hawker center where you can sample a variety of Penang street food, from savory satay to crispy roti canai. With such a diverse range of dining options, Grand Inn Penang Road is a food lover's paradise.

Shop 'til You Drop at Grand Inn Penang Road

Located in the heart of Penang, Grand Inn Penang Road is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Fuan Wong, Hong Giap Hang, and Penang Plaza, offering a wide range of retail therapy options. For those looking for a unique shopping experience, the Macallum Street Night Market and Lorong Kulit Flea Market are just a short walk away, where you can browse through stalls filled with local handicrafts, vintage items, and mouth-watering street food. If you're in the mood for something different, head over to Chew Thean Yang Aquarium, where you can marvel at a variety of marine life and even have the chance to feed some of the creatures. For those interested in local craftsmanship, Seang Hin Leong Rattan and Bamboo Craft is a must-visit, offering intricate handmade rattan and bamboo products. Siddhi Gifts & Crafts is another nearby store that showcases beautiful handmade gifts and souvenirs. Animal lovers can also pay a visit to Penang SPCA, where you can support a good cause while browsing through their selection of pet supplies and merchandise. To top it all off, the vibrant Chowraster Bazaar is just a short distance away, offering a lively atmosphere and a wide array of street food, clothing, accessories, and more. With such a diverse range of shopping landmarks in close proximity, Grand Inn Penang Road is the perfect base for a memorable shopping spree in Penang.

Affordable Luxury at Grand Inn Penang Road

Looking for a budget-friendly yet luxurious accommodation in Penang? Look no further than Grand Inn Penang Road. With an average price of just $23 per room, this hotel offers unbeatable value for money. Compared to the average price of a hotel room in Penang, which is $69, staying at Grand Inn Penang Road allows you to save big without compromising on comfort and quality. At Grand Inn Penang Road, you can expect to find well-appointed rooms that are tastefully decorated and equipped with modern amenities. From cozy single rooms to spacious suites, there is a wide range of options to suit every traveler's needs. The hotel also boasts excellent facilities such as a swimming pool, fitness center, and on-site restaurant, ensuring that your stay is both comfortable and convenient. Located in the heart of Penang, Grand Inn Penang Road offers easy access to the city's top attractions, including historic landmarks, vibrant street art, and mouthwatering local cuisine. Whether you're a solo traveler, a couple, or a family, this hotel provides a perfect base for exploring all that Penang has to offer, without breaking the bank. Book your stay at Grand Inn Penang Road today and experience affordable luxury at its finest.

Exceptional Service and Cleanliness

Grand Inn Penang Road is renowned for its exceptional service and cleanliness, as highlighted by numerous positive customer reviews. Guests consistently praise the friendly and helpful staff who go above and beyond to ensure a pleasant stay. The staff members welcome guests with warm smiles and are always ready to assist with any queries or requests. The cleanliness of the hotel is highly regarded, with guests mentioning the spotless rooms and immaculate toilets. The spacious rooms provide ample space for relaxation, and the strategic location of the hotel adds to its appeal. Overall, guests highly recommend Grand Inn Penang Road for its exceptional service, cleanliness, and overall pleasant experience.

A Memorable Stay at Grand Inn Penang Road

Grand Inn Penang Road has received numerous positive customer ratings, making it a popular choice among travelers visiting Penang, Malaysia. With an impressive overall rating of 7.9, guests have consistently praised this hotel for its exceptional value and excellent staff performance. One of the standout features of Grand Inn Penang Road is its unbeatable location, which has earned it an outstanding rating of 8.6. Situated in the heart of Penang, guests have easy access to the city's vibrant attractions, shopping centers, and delicious local cuisine. Whether you're exploring the famous Penang Road or visiting nearby landmarks such as KOMTAR and Clan Jetties, you'll find yourself just steps away from all the action. In addition to its prime location, guests have also commended the hotel for its cleanliness and comfortable accommodations. With a rating of 7.7 for cleanliness and 7.3 for comfort, Grand Inn Penang Road ensures that every guest enjoys a pleasant and hygienic stay. The rooms are thoughtfully designed and equipped with modern amenities, providing a cozy and relaxing atmosphere for a restful night's sleep. The dedicated staff at the hotel go above and beyond to ensure the comfort and satisfaction of their guests, resulting in a commendable overall staff performance rating of 7.9.

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Amenities and facilities

Very good7.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Internet access – wireless
  • Ironing facilities

Location

72, Penang Road, Georgetown, Penang, Malaysia, 10000

Excellent8.9

Location

Airports
  • Penang International Airport (PEN)
    15.3 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.6 km
Public transportation
  • Komtar Bus Terminal
    780 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.3 km
Hospital or clinic
  • Boom pharmacy
    240 m
Shopping
  • Gurney Plaza
    3.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    240 m
  • Armenian Street
    670 m
  • Khoo Kongsi
    860 m
  • Pinang Peranakan Mansion
    960 m
  • Penang Fort Cornwallis
    1.2 km
  • Chew's Jetty
    1.3 km
  • Kek Lok Si Temple
    7.0 km
  • Batu Ferringhi Beach
    10.9 km
  • Entopia
    13.3 km
  • Escape Theme Park
    13.4 km
Nearby landmarks
  • Omegatec
    60 m
  • The Rainbow Skywalk and Observatory Deck
    60 m
  • R&B Pub
    70 m
  • Soho Free House
    80 m
  • Oriental Arts & Antiques
    110 m
  • Happy Holidays tours
    120 m
  • Silver-Econ Travel
    130 m
  • Coco Island Traveller's Corner
    160 m
  • Hong Giap Hang
    160 m
  • HS Sam Book Store
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • The minimum age required to check in is 18 years old.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center8.6 km
  • Travel time to airport (minutes)22
The property
  • Year property opened2013
  • Number of rooms 45

Property announcements

Parking is limited and is on a first come, first served basis.
Please be informed that upon check-in, there will bea security deposit of MYR 50

Reviews of Swing & Pillows @ Grand Inn George Town Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 9.6
  • 6.8
  • 10
  • 4.8
  • 10

Most recent

From 3,837 reviews

  • Location score 8.9 out of 10 and is a high score in Penang
  • Service score 8.4 out of 10 and is a high score in Penang
  • Value for money score 8.4 out of 10 and is a high score in Penang
  • Cleanliness score 8.2 out of 10 and is a high score in Penang
  • Facilities score 7.8 out of 10 and is a high score in Penang
  • Room comfort and quality score 7.3 out of 10

Review summary

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Located in Georgetown, this hotel is the perfect base to explore popular sites like Komtar Tower and Prangin Mall. The staff is friendly, providing excellent service. The rooms are well-equipped with necessary amenities such as high-speed Wi-Fi and a 3-in-1 shower/bath, offering great value for money. Budget-conscious travelers will appreciate nearby food options and hot/cold water dispensers. Overall, guests can expect a comfortable stay experience.

Nearby bars, clubs, and the missing swing bar catch create a noisy location that can disturb sleep.

Guest Type
Room Type
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Show reviews that mention 

Service

Mentioned in 103 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Location

Mentioned in 86 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Cleanliness

Mentioned in 66 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Room comfort

Mentioned in 33 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
24% Unfavourable

Room size

Mentioned in 28 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
39% Unfavourable

Value for money

Mentioned in 27 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Air conditioning

Mentioned in 19 reviews
sentiment-positive-indicator
47% Positive
sentiment-negative-indicator
52% Unfavourable

Check in

Mentioned in 16 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Parking

Mentioned in 14 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable
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  1. 10.0Exceptional

    Khairil from Indonesia
    Couple
    Deluxe Double Decker Room
    Stayed 1 night in June 2026

    “Nice...”

    Big thanks to Shahzad, Sutharsan, Niko, Jenny, and Anas! They were all super friendly, helpful, and always happy to share information whenever needed. The room was clean and comfortable, and the service was great throughout my stay. Really enjoyed staying here! 😊

    Reviewed June 07, 2026
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  2. 10.0Exceptional

    Shazwani from Malaysia
    Group
    Deluxe Queen Room
    Stayed 1 night in April 2025

    “Great place to stay!! ”

    This hotel exceeded my expectation. situated at heart of the Penang Town, all within walking distance. Room have window, cleaned bedsheet, bathroom. Will return to this place.

    Reviewed March 16, 2026
  3. 10.0Exceptional

    Low from Thailand
    Couple
    Deluxe Queen Room
    Stayed 2 nights in April 2026

    “Exceptional”

    Sutharsan & Niko took care of the check-in well. I arrived early, and they tried to find a room for me and took me to see if it was okay, which it was fine.

    Reviewed April 16, 2026
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  4. 10.0Exceptional

    Shew from Malaysia
    Couple
    Standard Double Decker
    Stayed 1 night in November 2024

    “Clean and comfortable room”

    The room and bathroom are very tidy. The facilities provided are very satisfactory. The hot water works well. The room size is quite small but worth the money. The staff are friendly and helpful. The strategic location makes it easy to access various attractions.

    Reviewed November 18, 2024
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  5. 8.8Excellent

    Swee from Malaysia
    Solo traveler
    Deluxe Queen Room
    Stayed 2 nights in July 2026

    “Good ”

    Grand Inn Hotel is recommendable as it's located in the heart of the city. Penang good food and delicacies can be found in the nearby area.

    Reviewed July 21, 2026
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