Chulia Heritage Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

380 Lebuh Chulia, Georgetown, Penang, Malaysia, 10200

Highlights

Ideal location

- Right in the heart of Georgetown with walking access to Chulia Street,...

Wonderful location to walk around nearby attraction.
Sparkling clean

- Rooms receive frequent praise for cleanliness and basic upkeep, with m...

The room was clean,staff is very helpful and friendly too.
Professional guest services

- Staff are consistently described as friendly, helpful and responsive,...

The room was clean,staff is very helpful and friendly too.
Top value

- Good value for money comes up repeatedly: guests call the rates afford...

Overall, this hotel offers good value for money.

- Hotel sits amid bars and hawker streets; many guests find it quiet at...

Facilities

Free Wi-Fi

Free parking

Family room

Luggage storage

Balcony/terrace

Garden

Contactless check-in/out

Safety deposit boxes

About us

Chulia Heritage Hotel sits in central Georgetown, Penang — steps from UNESCO-listed streets, vibrant street art and hawker hubs. Refurbished, air-conditioned rooms include complimentary in-room coffee/tea, bottled water, Wi‑Fi and an in-room safe; select rooms offer outdoor views. Guests enjoy daily housekeeping, secure luggage storage, limited off-street parking, on-site bicycle rental and a peaceful garden to relax after sightseeing. Prangin Mall, Chew’s Jetty and many cafés, bars and eateries are within easy walking distance — ideal for two travelers exploring George Town. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Location 8.8
Service 8.3
Cleanliness 8.2
Value for money 8.2

Based on 9,691 verified reviews

Location

8.8

Service

8.3

Cleanliness

8.2

Value for money

8.2

Room comfort and qua...

7.8

Facilities

7.3

  • "Keep up the good work. We will definitely come back here!"
  • "Hotel is in a good location and reasonable pricing."
  • "It was well maintained with commendable cleanliness."
  • "The room is beautiful, clean and practical."
  • "One of the best in penang, value for money, staff friendly."
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Nearest transportation options

Komtar Bus Terminal is within 0.75 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.01 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 369 places in walking distance!

Parking
FREE
Walkable places
Stardust
60 m
Hainan Temple
70 m
NJ Books Centre
70 m
Ng Fook Thong Temple
90 m
Lean Giap Trading
90 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
220 m
Armenian Street
440 m
Khoo Kongsi
630 m
Pinang Peranakan Mansion
720 m
Chew's Jetty
1.0 km
Closest landmarks
Waktu Perkhidmatan Klinik
80 m
HS Sam Book Store
140 m
public health center
150 m
Silver-Econ Travel
160 m
Happy Holidays tours
160 m

Good to know

Value for money8.2
Distance to city center0.0 km
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport15.2 km

Select your room

1/9

Deluxe Double

16 m²/172 ft²
Max 2 adults
1 double bed

8.2

Excellent

Room comfort and quality
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/9

Deluxe Family

21 m²/226 ft²
Max 4 adults
2 double beds
Fits groups

8.6

Excellent

Room comfort and quality
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV [flat screen]

1/9

Standard Double

12 m²/129 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.2

Excellent

Room comfort and quality
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – LAN

  • Internet access – wireless

  • LAN Internet in room [free]

  • Satellite/cable channels

1/8

Standard Triple Room

16 m²/172 ft²
Max 3 adults
1 queen bed and 1 single bed

9.1

Exceptional

Room comfort and quality
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – LAN

  • Internet access – wireless

  • LAN Internet in room [free]

  • Satellite/cable channels

1/6

Petite Double Room

11 m²/118 ft²
Max 2 adults
1 queen bed

8.9

Excellent

Room comfort and quality
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/5

Standard Triple Room ( Room Only)

16 m²/172 ft²
Max 4 adults
1 double bed / 1 single bed
  • Smoking allowed

1/4

Triple Room with Shared Bathroom

151 m²/1625 ft²
Max 4 adults
1 single bed and 1 queen bed
Fits groups
  • Outdoor view

  • Electric kettle

  • Hair dryer

  • Shared bathroom

  • Toiletries

  • Towels

  • Satellite/cable channels

  • TV [flat screen]

  • Air conditioning

  • Slippers

1/5

Basic Triple Room With Shared Bathroom (Room Only)

16 m²/172 ft²
Max 4 adults
  • Smoking allowed

1/4

Basic Family Room For 4 Person With Shared Bathroom (Room Only)

16 m²/172 ft²
Max 5 adults
1 double bed
Fits groups
  • Non-smoking

1/5

Basic Triple Room, Shared Bathroom

Max 4 adults
  • Non-smoking

Frequently asked questions

Chulia Heritage Hotel features non-water sport and outdoor activities such as bicycle rental for you to enjoy.

Chulia Heritage Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with free face masks, staff trained in safety protocol, temperature check for guests and staff, sterilizing equipment, and body thermometer for increased safety precautions and hygiene protocols.

While staying at Chulia Heritage Hotel, kick start your vacation by exploring the closest attractions that are within walking distance to the property which include Stardust, Hainan Temple, and NJ Books Centre.

Chulia Heritage Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Chulia Heritage Hotel was built in 1900.

Verified past guests that have stayed at Chulia Heritage Hotel had an average nightly stay of 2 nights at this property.

The average room rate for Chulia Heritage Hotel in the past month is 236.85 MYR, compared to city's average of 235.51 MYR.

Past families with young children that have stayed at this property have given Chulia Heritage Hotel an average rating of 7.7. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Chulia Heritage Hotel’s local neighborhood is Georgetown which consists of popular restaurants such as Junk Cafe, Moh Teng Pheow Nyonya Koay, and PINWHEEL RESTO CAFE.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

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More about Chulia Heritage Hotel

More about Chulia Heritage Hotel

Experience the Rich Heritage of Penang at Chulia Heritage Hotel

Welcome to Chulia Heritage Hotel, a charming 3-star hotel located in the heart of Penang, Malaysia. With its ideal location in the city center, you'll find yourself immersed in the vibrant culture and rich history that Penang has to offer. Built in 1900 and last renovated in 2010, this hotel seamlessly blends the charm of the past with modern comforts and conveniences. As you step into Chulia Heritage Hotel, you'll be greeted by a warm and inviting atmosphere that reflects the unique heritage of Penang. The hotel boasts 45 well-appointed rooms, each thoughtfully designed to provide a comfortable and relaxing stay. Whether you're a solo traveler, a couple, or a family, you'll find the perfect accommodation to suit your needs. Check-in begins at 02:00 PM, allowing you ample time to settle in and start exploring the wonders of Penang. The friendly and attentive staff will be there to assist you every step of the way, ensuring that your stay is as enjoyable as possible. When it's time to check out, you have until 12:00 PM, giving you plenty of time to savor a leisurely breakfast or wrap up any last-minute activities. Families with children will find Chulia Heritage Hotel to be a welcoming haven. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family getaway. With its convenient location and comfortable accommodations, Chulia Heritage Hotel is the perfect base for exploring Penang's attractions, from historical sites to delicious street food. So come and experience the rich heritage of Penang at Chulia Heritage Hotel, where history meets modern comfort.

Unwind and Enjoy at Chulia Heritage Hotel's Lush Garden Oasis

At Chulia Heritage Hotel, guests can escape the hustle and bustle of Penang city life and immerse themselves in a serene garden oasis. The hotel boasts a beautifully landscaped garden, providing a tranquil setting for relaxation and entertainment. Take a leisurely stroll amidst the lush greenery, breathe in the fresh air, and let the peaceful ambiance wash over you. The garden also features a charming outdoor seating area, perfect for enjoying a book or sipping on a refreshing drink. Whether you prefer basking in the sun or finding a shady spot under a tree, the garden provides the ideal space to unwind and rejuvenate. In the evenings, the garden transforms into a magical setting, with soft lighting creating a romantic atmosphere. It's the perfect spot for a romantic dinner or a quiet conversation under the stars. Additionally, Chulia Heritage Hotel offers a range of recreational activities in the garden. Guests can enjoy a game of badminton or table tennis with friends and family, adding a touch of friendly competition to their stay. The hotel also provides bicycles for rent, allowing guests to explore the surrounding area at their own pace. With its lush garden oasis and exciting entertainment facilities, Chulia Heritage Hotel ensures that every guest's stay is filled with relaxation, fun, and unforgettable moments.

Convenient Facilities at Chulia Heritage Hotel

Chulia Heritage Hotel in Penang, Malaysia, offers a range of convenient facilities to enhance your stay. With safety deposit boxes available, you can have peace of mind knowing that your valuables are secure throughout your visit. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web or catch up on work. For those who prefer to smoke, the hotel provides a designated smoking area, ensuring a comfortable environment for both smokers and non-smokers. Additionally, the hotel offers luggage storage facilities, allowing you to store your belongings safely while you explore the vibrant city of Penang. To ensure a clean and comfortable stay, Chulia Heritage Hotel provides daily housekeeping services. This ensures that your room is always tidy and fresh, allowing you to relax and unwind after a day of exploring the city. Whether you are traveling for business or leisure, Chulia Heritage Hotel's convenient facilities cater to your needs, making it an ideal choice for your stay in Penang.

Modern Comfort and Convenience at Chulia Heritage Hotel

At Chulia Heritage Hotel, we prioritize the comfort and satisfaction of our guests. Our rooms are equipped with a range of modern facilities to ensure a delightful stay. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat of Penang. Whether you're visiting for business or leisure, you'll appreciate the convenience of having a hair dryer at your disposal, ensuring you always look your best for any occasion. For those seeking a little indulgence, our rooms also feature a mini bar, stocked with a selection of beverages and snacks. Sit back, relax, and enjoy a refreshing drink or a quick bite without having to leave the comfort of your room. And when it's time to unwind, you can catch up on your favorite shows or movies with our satellite/cable TV. With a wide range of channels to choose from, you'll never be short of entertainment options. At Chulia Heritage Hotel, we strive to provide our guests with a comfortable and enjoyable stay. Our well-appointed rooms, complete with air conditioning, hair dryer, mini bar, and satellite/cable TV, ensure that your every need is met. Book your stay with us and experience the perfect blend of modern convenience and heritage charm in the heart of Penang.

Indulge in Culinary Delights at Chulia Heritage Hotel

At Chulia Heritage Hotel, dining is an experience that will leave you craving for more. With a range of dining facilities to choose from, your taste buds are in for a treat. Start your day with a sumptuous breakfast at our cozy in-house café. Savor a selection of freshly baked pastries, aromatic coffee, and a variety of local and international dishes to kickstart your day on a delicious note. For a taste of authentic Malaysian cuisine, head to our onsite restaurant. Indulge in a feast of traditional flavors and tantalizing spices, expertly prepared by our skilled chefs. From mouthwatering Nasi Lemak to flavorful Char Kway Teow, every dish is a culinary masterpiece that will transport you to the vibrant streets of Penang. In addition to our café and restaurant, we also offer a rooftop bar where you can unwind with a refreshing cocktail while enjoying panoramic views of the city. Whether you're looking to relax with a drink after a long day of exploring or simply want to soak in the stunning skyline, our rooftop bar is the perfect spot. With Chulia Heritage Hotel's dining facilities, you can embark on a gastronomic journey that will leave you satisfied and craving for more. From delectable breakfast options to authentic Malaysian dishes and a rooftop bar with breathtaking views, our hotel has everything you need to satisfy your culinary desires.

Explore Comfortable and Stylish Room Options at Chulia Heritage Hotel

Chulia Heritage Hotel offers a variety of thoughtfully designed rooms to suit every traveler’s needs. Choose from the cozy Standard Double, featuring a comfortable double bed perfect for solo travelers or couples, or indulge in the spacious Deluxe Family room, ideal for families or groups seeking extra space. For those seeking a more intimate setting, the Petite Double Room provides a charming retreat with a queen bed, while the Standard Triple Room accommodates larger groups with flexible bedding options. For guests looking for a bit more room to relax, the Deluxe Double offers generous space with a double bed, making it an excellent choice for a comfortable stay. Booking these rooms through Agoda ensures you receive the best prices available, helping you save on your trip to Penang. The platform offers a hassle-free booking experience, allowing you to secure your preferred room quickly and easily, so you can focus on enjoying your stay at Chulia Heritage Hotel and exploring the vibrant surroundings of Penang.

Discover the Vibrant Charm of Georgetown, Penang

Welcome to Georgetown, a captivating neighborhood in Penang, Malaysia that will transport you back in time with its rich history and vibrant cultural heritage. As a UNESCO World Heritage Site, Georgetown is a treasure trove of colonial architecture, colorful street art, and mouthwatering culinary delights. Nestled on the northeastern coast of Penang Island, this charming neighborhood is a melting pot of cultures, where Chinese, Indian, and Malay influences harmoniously blend together. Step outside Chulia Heritage Hotel and immerse yourself in the bustling streets of Georgetown. Take a leisurely stroll along the iconic Armenian Street, lined with traditional shophouses that have been lovingly restored to their former glory. Admire the intricate carvings and ornate facades that reflect the neighborhood's rich multicultural heritage. Don't miss the opportunity to explore the famous Clan Jetties, wooden villages built on stilts above the water, where you can witness the daily lives of the local Chinese communities. Georgetown is also renowned for its vibrant street art scene, with murals and installations adorning the walls of buildings throughout the neighborhood. Embark on a self-guided tour and discover the whimsical creations of renowned street artist Ernest Zacharevic, whose interactive artworks have become iconic symbols of Georgetown. Indulge in the local cuisine at one of the many hawker centers, where you can savor mouthwatering dishes like Char Kway Teow, Hokkien Mee, and Penang Laksa. Whether you're a history enthusiast, a street art lover, or a foodie seeking culinary adventures, Georgetown has something for everyone. Experience the unique charm of this vibrant neighborhood and create lasting memories during your stay at Chulia Heritage Hotel.

Traveling from Penang Airport to Chulia Heritage Hotel: A Convenient Journey

Located in the heart of Georgetown, Penang, Chulia Heritage Hotel offers a charming and comfortable stay for travelers seeking a taste of the city's rich cultural heritage. Getting to this delightful hotel from Penang International Airport is a breeze, with several transportation options available. One of the most convenient ways to reach Chulia Heritage Hotel from the airport is by taxi. Upon arrival, you can easily find a taxi stand just outside the terminal. The journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Sit back, relax, and enjoy the scenic drive as you make your way to the heart of Georgetown. For those looking for a more budget-friendly option, public buses are also available. The Rapid Penang Bus 401E operates from the airport to Georgetown, with a stop conveniently located near Chulia Heritage Hotel. The bus ride takes around 1 hour, but it's a great opportunity to soak in the local atmosphere and catch glimpses of Penang's vibrant streets. Alternatively, if you prefer a hassle-free and comfortable ride, you can arrange for a private airport transfer. Many reputable car rental companies and tour operators offer this service, ensuring a smooth and seamless journey from the airport to Chulia Heritage Hotel. No matter which transportation option you choose, arriving at Chulia Heritage Hotel is just the beginning of an unforgettable experience in Penang. With its prime location, comfortable rooms, and warm hospitality, this hotel is the perfect base for exploring the city's UNESCO World Heritage-listed sites, vibrant street art, and mouthwatering local cuisine.

Discover the Rich Heritage of Penang at Chulia Heritage Hotel

Located in the heart of Penang, Chulia Heritage Hotel offers easy access to some of the most iconic landmarks and attractions in the area. Immerse yourself in the vibrant culture and history of Penang by exploring the nearby Pinang Peranakan Mansion, a beautifully restored heritage mansion showcasing the unique Peranakan culture. Step back in time as you wander through the mansion's opulent interiors and admire its antique furniture and intricate craftsmanship. For a taste of the city's maritime history, head to Chew's Jetty, a picturesque waterfront settlement that dates back to the 19th century. Take a leisurely stroll along the wooden walkways and marvel at the traditional stilt houses that line the jetty. Don't miss the opportunity to savor delicious seafood at the waterfront restaurants while enjoying panoramic views of the sea. Just a short distance away, you'll find the famous Cheong Fatt Tze - The Blue Mansion, an architectural gem that showcases the grandeur of Chinese courtyard houses. Marvel at the indigo-blue exterior and intricate Chinese porcelain decorations as you take a guided tour of this UNESCO World Heritage Site. For a glimpse into the vibrant Chinese clan heritage, visit Khoo Kongsi, a magnificent clanhouse that dates back to the 19th century. Admire the intricate carvings and ornate architecture that reflect the rich history and traditions of the Chinese community in Penang. History buffs will also appreciate a visit to Penang Fort Cornwallis, the largest standing fort in Malaysia. Explore the fort's ancient cannons, historical artifacts, and the iconic statue of Captain Francis Light, the founder of Penang. Art enthusiasts will be captivated by the colorful murals and street art that adorn the streets of George Town. Take a leisurely walk along Armenian Street, known for its vibrant art scene and charming heritage buildings. Discover hidden gems and snap Instagram-worthy photos as you explore the vibrant street art culture of Penang. Nature lovers can escape the bustling city and retreat to the tranquil Penang Botanical Gardens. Explore the lush greenery, serene lakes, and exotic flora and fauna as you take a leisurely stroll or have a picnic amidst nature's beauty. For a unique cultural experience, visit the Dharmikarama Burmese Temple, the oldest Burmese temple in Malaysia. Marvel at the intricate architecture, colorful murals, and the towering golden pagoda that dominates the temple grounds. End your day of exploration at the Upside Down Museum, a quirky attraction where you can step into a world turned upside down. Let your imagination run wild as you pose for gravity-defying photos in the museum's upside-down rooms and whimsical exhibits. With its prime location and proximity to these captivating landmarks and attractions, Chulia Heritage Hotel is the perfect base for travelers looking to immerse themselves in the rich heritage and cultural offerings of Penang.

Convenient Public Transport Access at Chulia Heritage Hotel

Located in the heart of Penang, Malaysia, Chulia Heritage Hotel offers easy access to several public transport stations, making it an ideal choice for travelers looking to explore the city. Just a short distance away from the hotel, you will find the Komtar Bus Terminal, a major transportation hub in Penang. From here, you can hop on a bus and easily navigate your way to various attractions and neighborhoods in the city. Whether you're planning to visit the vibrant street art of Georgetown or explore the beautiful beaches along the coast, the Komtar Bus Terminal provides convenient connectivity for your adventures. Another nearby public transport station is the Pengkalan Raja Tun Uda Bus Terminal, which offers additional transportation options for guests staying at Chulia Heritage Hotel. This terminal provides bus services to various destinations in Penang and beyond, making it convenient for travelers who wish to explore the surrounding areas. Whether you're planning a day trip to the charming fishing village of Balik Pulau or want to visit the famous Penang Hill for panoramic views of the city, the Pengkalan Raja Tun Uda Bus Terminal is just a short distance away from the hotel, allowing you to easily access these attractions. With its strategic location near these public transport stations, Chulia Heritage Hotel offers guests the convenience of exploring Penang and its surrounding areas with ease. Whether you prefer to travel by bus or explore the city on foot, the hotel's proximity to these transport options ensures that you can make the most of your stay in Penang.

A Gastronomic Adventure Awaits

When it comes to dining options, Chulia Heritage Hotel's location is a food lover's paradise. Just steps away from the hotel, you will find a plethora of restaurants offering a diverse range of culinary delights. Indulge in authentic Malaysian cuisine at Restoran Nasi Kandar Line Clear, known for its flavorful rice dishes and aromatic curries. For a taste of Middle Eastern flavors, Halab Penang is a must-visit, serving up mouthwatering kebabs, hummus, and falafel. Craving for some local street food? Head over to Sungai Pinang Food Court (Astaka Sungai Pinang) and savor a variety of hawker delights. If you're in the mood for something different, Lagenda House & Cafe offers a fusion of Western and Asian dishes, while PINWHEEL RESTO CAFE is the perfect spot for a cozy brunch or afternoon tea. No visit to Penang is complete without trying the famous Penang Char Kway Teow, and Wheeler's is the place to go for this iconic stir-fried noodle dish. For a delightful dining experience surrounded by lush greenery, The Forest - Heritage is a charming restaurant that serves up delectable Asian and Western dishes. Tai Tong Restaurant is another popular choice, offering a wide selection of Chinese delicacies. And if you're looking for a refreshing drink or a quick bite, Holy Guacamole - Love Lane is a trendy spot known for its delicious Mexican-inspired fare. With such a variety of dining options right at your doorstep, Chulia Heritage Hotel promises an unforgettable gastronomic adventure.

Shop till you drop at Chulia Heritage Hotel

Located in the heart of Penang, Chulia Heritage Hotel offers easy access to a plethora of shopping landmarks. Just a short stroll away from the hotel, you'll find Fuan Wong, Hong Giap Hang, and Penang Plaza, where you can indulge in a shopping spree and discover unique local products. If you're a night owl, make sure to visit Macallum Street Night Market, where you can browse through a wide array of street food, clothing, accessories, and souvenirs. For a more authentic shopping experience, head to Lorong Kulit Flea Market, where you can haggle for antiques, collectibles, and vintage items. If you're interested in aquatic life, don't miss out on Chew Thean Yang Aquarium, where you can marvel at a stunning variety of marine creatures. For those looking for traditional handicrafts, Seang Hin Leong Rattan and Bamboo Craft and Siddhi Gifts & Crafts offer a wide range of beautifully crafted items. If you're an animal lover, a visit to Penang SPCA is a must, where you can support a good cause and even adopt a furry friend. And lastly, don't forget to explore Chowraster Bazaar, a bustling market where you can find everything from fresh produce to clothing and electronics. With so many shopping landmarks just a stone's throw away, Chulia Heritage Hotel is the perfect base for shopaholics and bargain hunters alike.

Affordable Luxury at Chulia Heritage Hotel

Experience the perfect blend of comfort, style, and affordability at Chulia Heritage Hotel in Penang, Malaysia. With an average room price of just $42, this charming hotel offers exceptional value for money compared to the average price of a hotel room in Penang, which is $69. At Chulia Heritage Hotel, you don't have to compromise on quality or location to enjoy affordable luxury. Nestled in the heart of Penang's vibrant Georgetown, this boutique hotel boasts elegantly designed rooms that are equipped with modern amenities, ensuring a comfortable stay for every guest. Whether you are a solo traveler, a couple, or a family, there is a room type to suit your needs and preferences. Not only does Chulia Heritage Hotel offer competitive rates, but it also provides a range of complimentary services and facilities, including Wi-Fi access, daily breakfast, and a 24-hour front desk. The friendly and attentive staff are always on hand to assist you with any requests or recommendations, making your stay even more enjoyable. So why pay more for a hotel room in Penang when you can experience affordable luxury at Chulia Heritage Hotel? Book your stay today and discover the perfect balance of comfort, convenience, and value for money.

Exceptional Service and Friendly Staff at Chulia Heritage Hotel

At Chulia Heritage Hotel, guests can expect exceptional service and a warm welcome from the friendly staff. Reviewers consistently mention the helpfulness and friendliness of the hotel's staff, who go above and beyond to ensure a pleasant stay. The staff's attentiveness and willingness to assist with any requests or inquiries make for a truly memorable experience. The hotel's cleanliness is also highly praised by guests. Reviewers mention that the rooms are clean and well-maintained, creating a comfortable and inviting atmosphere. The shared bathrooms are also kept spotless, providing guests with a hygienic and enjoyable stay. In addition to the excellent service and cleanliness, Chulia Heritage Hotel is described as a beautiful and charming establishment. The hotel's heritage-inspired design and decor add to its appeal, creating a unique and authentic ambiance. With its great location and good manners of the staff, Chulia Heritage Hotel is the perfect choice for travelers seeking a delightful and memorable stay in Penang, Malaysia.

A Perfect Blend of Heritage and Comfort

Chulia Heritage Hotel in Penang, Malaysia has received consistently positive customer reviews, making it a top choice for travelers seeking a memorable stay. With an overall rating of 7.9, this hotel has garnered praise for its exceptional value for money, ensuring guests get the most out of their budget. The hotel's affordable rates combined with its excellent amenities and services make it a great option for both leisure and business travelers. One of the standout features of Chulia Heritage Hotel is its prime location, which has earned it a remarkable rating of 8.7. Situated in the heart of Penang, guests have easy access to the city's vibrant attractions, renowned street food, and cultural landmarks. Whether guests wish to explore the historic George Town or indulge in culinary delights, they will find themselves conveniently located at this hotel. Another aspect that sets Chulia Heritage Hotel apart is its dedicated and friendly staff. With a staff performance rating of 8.1, guests can expect warm hospitality and attentive service throughout their stay. The hotel's staff members go above and beyond to ensure that guests have a comfortable and enjoyable experience, providing assistance with any inquiries or requests. From check-in to check-out, guests can rely on the professional and accommodating staff to make their stay truly memorable.

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Amenities and facilities

Very good7.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bottle of water
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Ground floor available
  • Hair dryer
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Window that opens
  • Wooden/parqueted flooring

Location

380 Lebuh Chulia, Georgetown, Penang, Malaysia, 10200

Excellent8.8

Location

Airports
  • Penang International Airport (PEN)
    15.2 km 26 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.7 km
Public transportation
  • Komtar Bus Terminal
    750 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.0 km
Hospital or clinic
  • Waktu Perkhidmatan Klinik
    80 m
Shopping
  • Gurney Plaza
    3.5 km
Convenience store
  • 7 Eleven
    180 m
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    220 m
  • Armenian Street
    440 m
  • Khoo Kongsi
    630 m
  • Pinang Peranakan Mansion
    720 m
  • Chew's Jetty
    1.0 km
  • Penang Fort Cornwallis
    1.1 km
  • Kek Lok Si Temple
    7.1 km
  • Batu Ferringhi Beach
    11.2 km
  • Entopia
    13.5 km
  • Escape Theme Park
    13.6 km
Nearby landmarks
  • Stardust
    60 m
  • Hainan Temple
    70 m
  • NJ Books Centre
    70 m
  • Waktu Perkhidmatan Klinik
    80 m
  • Ng Fook Thong Temple
    90 m
  • Lean Giap Trading
    90 m
  • Tea Home Chinese Culture and Art Centre
    100 m
  • The Camera Museum
    110 m
  • Coco Island Traveller's Corner
    120 m
  • Chinatown - Penang
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that Islam couples are not allow to do the reservation in the hotel if they do not posses the marriage certificate or the Nikah card.
  • Effective June 1, 2014, the Penang State Government will be imposing a Local Government Fee of MYR 2 nett per room per night payable directly to the hotel upon check-in (not included in the room rate and taxes stated herein).
  • A cash security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until21:00
  • Check-out from07:00
  • Check-in until21:00
Getting around
  • Distance from city center0.0 km
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Year property opened1900
  • Number of floors2
  • Room voltage240
  • Number of rooms 45
  • Most recent renovation2010
  • Non-smoking rooms/floorsyes
Parking
  • Daily parking fee0 MYR

Reviews of Chulia Heritage Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 9.6
  • 9.6
  • 9.2
  • 7.2
  • 9.2
  • 10
  • 9.2
  • 8.0
  • 9.2

Most recent

From 8,843 reviews

  • Location score 8.8 out of 10
    Location8.8
  • Service score 8.3 out of 10
    Service8.3
  • Cleanliness score 8.2 out of 10
    Cleanliness8.2
  • Value for money score 8.2 out of 10
    Value for money8.2
  • Room comfort and quality score 7.8 out of 10
    Room comfort and quality7.8
  • Facilities score 7.3 out of 10
    Facilities7.3

Review summary

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Located in the heart of Georgetown, this hotel is just a short walk away from many of the city's landmarks, eateries, and pubs. The staff is incredibly friendly and attentive, providing excellent service to guests. The rooms are cozy and comfortable, offering a clean and tidy space to relax in. At a reasonable price, this hotel is a great value for money. Additionally, the location provides easy access to many famous eateries, restaurants, cafes, and bars.

The bathroom in the room is very small, with a small door, making it difficult to use comfortably.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 214 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Cleanliness

Mentioned in 146 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Service

Mentioned in 128 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Room size

Mentioned in 63 reviews
sentiment-positive-indicator
31% Positive
sentiment-negative-indicator
68% Unfavourable

Parking

Mentioned in 51 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Room comfort

Mentioned in 42 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Value for money

Mentioned in 42 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Walkability

Mentioned in 41 reviews
sentiment-positive-indicator
100% Positive

Bathroom

Mentioned in 31 reviews
sentiment-positive-indicator
9% Positive
sentiment-negative-indicator
90% Unfavourable
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  1. 9.6
    Exceptional
    Punyaphon from Thailand
    Business traveler
    Petite Double Room
    Stayed 1 night in October 2025

    “Exceptional”

    The room and bathroom are quite small. Anyone over 70 kg might find the shower area too cramped and uncomfortable; I'd strongly recommend booking a larger room type if that's the case. However, the price offers fantastic value, and the service is truly exceptional. Every single staff member is incredibly friendly and helpful—I was so impressed! I'd give them a 100/10! The location is also perfect—it's easy to get around and close to the famous street food district.

    Reviewed December 14, 2025
    Auto-translated through generative A.I.

    Dear Guest, Greetings from Chulia Heritage Hotel. Thank you for your kind words. We're glad to hear that you enjoyed your stay. We also appreciate your note on room size and we are sorry for any inconveniences. We look forward to meet you again. Kind regards, Chulia Heritage Hotel.

    Responded January 20, 2026
    Chulia Heritage Hotel
  2. 7.6
    Very good
    Annchat from Thailand
    Family with teens
    Standard Double
    Stayed 2 nights in March 2026

    “Budget accommodation near the walking street.”

    On the first day of our stay, I found a fly and quickly swatted it and used tissue to clean it up. On the second day, I found a small cockroach and quickly swatted it and used tissue to clean it up. Everything else is good. The room is 12 square meters, small but okay for us. We need to use a plug adapter. The pillows and mattress are good, and the air conditioning is refreshing. The staff service is good.

    Reviewed March 16, 2026
    Auto-translated through generative A.I.

    Dear Guest, Greetings from Chulia Heritage Hotel. Thank you for staying with us and sharing such a detailed account of your experience. We're glad to know that you enjoyed your stay with us. We sincerely apologize for the fly and small cockroach you encountered. We have alert to your review. Thank you for your patience and your kind words. We hope to see you again but with better experiences. Kind regards, Chulia Heritage Hotel.

    Responded April 11, 2026
    Chulia Heritage Hotel
  3. 9.6
    Exceptional
    Alex from Singapore
    Solo traveler
    Standard Double
    Stayed 2 nights in June 2026

    “Friendly Staff and Comfortable Stay”

    Service is fantastic. Before I travel I receive a WhatsApp them on check in pointers and checking what time I will arrive . On the morning, there is a WhatsApp informing you of room cleaning and checking if you need a cleaning or changing of towels. Service was fast. Room was clean and comfortable. Location was good for a Solo traveller or couples and walking distance to sites such as Penang Street Art. Will stay again next time I visit.

    Reviewed June 14, 2026
  4. 9.6
    Exceptional
    Check from Singapore
    Solo traveler
    Deluxe Double
    Stayed 2 nights in June 2026

    “Good location and very friendly staff”

    Within walking distance to well known eateries and tourist spots. Very friendly and helpful staff.

    Reviewed June 14, 2026
  5. 8.8
    Excellent
    Nifaridah from Thailand
    Solo traveler
    Deluxe Family
    Stayed 1 night in August 2025

    “Excellent”

    The accommodation is clean, the staff are helpful and provide good service. The rooms may be small and not soundproof, but basic amenities are fully provided, including an iron, hot water maker, kettle, and more. It is considered a good option.

    Reviewed August 11, 2025
    Auto-translated through generative A.I.
Changed to review page 1

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